Field Claims Representative - Lake, Geauga, or Cuyahoga Counties, OH
Akron, Ohio, United States · Hybrid
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Field Claims Representative - Lake, Geauga, or Cuyahoga Counties, OH
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Full-time
bachelor degree
401(k), Pension plan, Bonus programs, Paid time off, Holidays, Vacation days
Posted 3d ago
~40 hrs/week
Responsibilities
The Field Claims Representative investigates, evaluates, and resolves multi-line property and casualty insurance claims within an assigned territory. This role involves assembling facts, determining policy coverage, and ensuring timely and accurate claim payments while providing service to agents and insureds.
Requirements
Candidates must have at least 3 years of experience handling multi-line property and casualty claims, with a preference for property claims expertise. A bachelor's degree or equivalent experience is required, along with a valid driver's license and the ability to perform on-site investigations.
Full job description
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
Become familiar with insurance coverage by studying insurance policies, endorsements and forms
Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner
Handle investigations by phone, mail and on-site investigations
Desired Skills & Experience
Bachelor’s degree or direct equivalent experience handling property and casualty claims
A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field claims handling experience is preferred but not required
Knowledge of Xactimate software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-AT1#LI-Hybrid
Related keywords
InsuranceClaimsProperty and casualtyXactimateInvestigationLiabilityPolicy coverageField claimsRisk managementFinancial securityData interpretationCustomer serviceArbitrationMediationDepositions
We partner with independent agents who provide local, personalized expertise. It just makes sense. #SimpleHumanSense
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1916
Headquarters
Lansing, MI
LinkedIn followers
70,403
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.
Our guiding core values lead us to success and have helped us achieve many industry service awards.
Careers:
As an Auto-Owners associate, you have the opportunity to thrive in our environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include:
• Less than a 40 hour work week
• Educational opportunities
• On-site dining (Lansing location)
• Professional growth opportunities
To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities
*Privacy information: https://www.auto-owners.com/privacy
Offices: 6101 Anacapri Blvd., Lansing, MI 48917, US
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