Description SUMMARY: Clinical Support Staff play a critical role in the delivery of quality medical care within the context of a federally qualified community health center. The Clinical Support Staff functions under the…
Skills: Patient Care, Vital Signs Monitoring, Medication Administration, Electronic Health Records, Health Education
Description SUMMARY: Clinical Support Staff play a critical role in the delivery of quality medical care within the context of a federally qualified community health center. The Clinical Support Staff functions under the…
Skills: Patient Care, Vital Signs Monitoring, Medication Administration, Electronic Health Records, Health Education
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Purpose The store clerk reports directly to the store manager and indirectly to both the assistant store managers and shift leaders. This position is responsible for duties such as cashiering, stocking, cleaning, and mon…
Purpose The store clerk reports directly to the store manager and indirectly to both the assistant store managers and shift leaders. This position is responsible for duties such as cashiering, stocking, cleaning, and mon…
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$26/hr–$30/hr
Full-time
professional certificate
Posted 2d ago
~40 hrs/week
Responsibilities
The Clinical Support Staff assists providers with patient office visits, including rooming, documenting history, and recording vital signs. They are also responsible for administering medications, maintaining exam rooms, and providing health education to patients.
Requirements
Candidates must hold an unrestricted LPN license in Ohio or a medical assistant certification, along with a current BLS certification. Two to five years of community health experience is preferred, and computer competency is required.
Full job description
Description
SUMMARY: Clinical Support Staff play a critical role in the delivery of quality medical care within the context of a federally qualified community health center. The Clinical Support Staff functions under the supervision and guidance of the Health Center Administrator. Participates in the multi-disciplinary process of providing care and treatment to patients and provides clinical support and technical assistance to the professional medical and other staff. Clinical Support Staff is responsible for functioning within the scope of practice for their licensure or certification. Clinical Support Staff must be able to manage a demanding workload with accuracy. Position requires excellent customer service skills with patients and their families, other staff, providers, vendors, and the public.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Conduct pre-visit planning at least one day in advance of each scheduled patient appointment.
Assist providers with patient office visits, including rooming patients, documenting patient’s history, and recording vital signs.
Prepare, administer, and document medications and/or procedures as directed by the medical provider.
Provide counseling and health education to patients by providing necessary literature and instruction for continuity of care.
Follow all OSHA regulations for hazardous materials.
Prepare exam rooms, including cleaning after each patient, upkeep, and re-stocking of supplies.
Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Work effectively within a team environment by:
exchanging honest and constructive feedback,
supporting team goals,
encouraging other team members, and
collaborating with patient care team members to consolidate work, solve problems, create efficiencies, and reduce costs.
Execute responsibilities within a team structure with minimal supervision.
Demonstrate flexibility/adaptability in meeting environmental constraints and demands.
Assume accountability for demonstrating behaviors consistent with API’s written policies and procedures.
Ability to lift, carry and store clinical equipment and supplies within the center as directed.
Follow Health Department guidelines regarding communicable diseases.
Document all nursing care consistent with professional standards utilizing the agency approved electronic health record.
Communicate appropriate information, both verbal and written, diplomatically with patients and staff, including those which may be of a sensitive nature to ensure continuity of care.
Address all incoming phone calls, patient requests, and voicemail throughout the day.
Respond to all telephone encounters, fax inbox, and scan inbox throughout the day.
Protect confidential information of patients from unauthorized use or disclosure.
Coordinate inventory, order processing and distribution of products and services.
Ensure appropriate distribution of tasks within your team.
Participate in daily huddles.
Attend regular department meetings and effectively train/educate the team.
Ensure daily duties, logs and checklists are being completed accurately.
Adhere to departmental policies and procedures.
Per Ohio Revised Code 2151.421, any clinical support staff who know, or has reasonable cause to suspect based on facts that a child under eighteen years of age, or a person under twenty-one years of age with a developmental disability or physical impairment, has suffered or faces a threat of suffering any physical or mental wound, injury, disability, or other condition of a nature that reasonably indicates abuse or neglect of the child must make a report to child protective services or law enforcement.
The Essential Duties and Responsibilities above represent the most significant duties of this position but does not exclude other occasional work assignments that would be within the qualification and responsibility levels of the position.
Requirements
MINIMUM QUALIFICATIONS:
Graduation from an accredited nursing program, or certification as a medical assistant.
Holds and maintains an unrestricted LPN license in the State of Ohio or holds a certified medical assistance certification.
Holds and maintains BLS certification through the American Heart Association
Ability to read, write and speak English
Two to five years of community health experience preferred.
Computer competency to include use of work processing, e-mails, and internet.
Previous experience with electronic health record technology is preferred
LICENSES OR CERTIFICATIONS REQUIRED:
LPN License - State of Ohio or
Certification in Medical Assisting
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Related keywords
LPNMedical AssistantClinical SupportCommunity Health CenterPatient CareElectronic Health RecordBLSOSHAMedication AdministrationVital SignsPre-visit PlanningHealth EducationInventory ControlPatient SafetyDocumentationHealthcare Compliance
Empowering Health, Empowering Communities: Quality, Affordable, Compassionate Care for All.
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1995
Headquarters
Akron, OH
LinkedIn followers
745
AxessPointe Community Health Center is a federally qualified health center (FQHC) serving residents of Summit and Portage Counties in Akron, Barberton and Kent. An FQHC is a not-for-profit corporation that delivers primary medical, dental and preventive health services in medically underserved areas. AxessPointe also provides behavioral health and OB-GYN services.
At AxessPointe Community Health Centers, our services are patient-centered and quality-focused, resulting in improved patient health outcomes. We partner with community agencies to improve the ability of our patients to receive all the services available in our region to assist them in achieving their health goals.
Our goal is to be your access point to improved wellness and optimal health. Our health team is available to help you become a healthier you, a person positioned to enjoy a life balanced with well-being and vitality.
Offices: 1400 S Arlington St, Suite 38, Akron, OH 44306, US · 143 Gougler Ave, Kent, Ohio 44240, US · 390 Robinson Avenue, Suite E, Barberton, Ohio 44203, US · 340 S. Broadway Street, Akron, Ohio 44308, US
Family Practice MedicineGeneral Dentistry for Children and AdultsPharmacy Consults and Access to Discount Medicationsand Mental Health CounselingDentalHealth CareMedicalNon Profit