Akron, Ohio, United States · Remote OK
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide …
Skills: CRM Strategy, Marketing Automation, Email Marketing, SMS Marketing, Customer Segmentation
Roetzel & AndressAkron, Ohio, United States · On-site
Records Operations Supervisor – Akron, OH Roetzel & Andress is pleased to present a new opportunity for an experienced, organized, and proactive Records Operations Supervisor to join our team. This position provides day-…
Skills: Records management, Operational leadership, Information governance, Workflow coordination, Team training
Akron, Ohio, United States · On-site
$52k–$64k/yr
Employment Status Full Time Fair Labor Standard Act Status Non Exempt Civil Service Status Classified Department Operations Reports to Associate Director of Operations Job Code 5258 Position Number 535258001 EEO & Salary…
Skills: Accounting principles, Financial reporting, Grant compliance, Budgeting, Data entry
Akron, Ohio, United States · On-site
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team mem…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Staff Training
Akron, Ohio, United States · On-site
$11/hr–$13/hr
Store 4705601: 635 N Main St, Akron, Ohio 44310 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the de…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Akron, Ohio, United States · On-site
$13/hr–$14/hr
Job DetailsJob Location: Akron, OH 44333Salary Range: $13.00 - $14.00 HourlyStart Something Sweet (and Salty!) — Become an Auntie Anne’s Team Member! Our Mission: To create moments of joy through fresh baked …
Skills: Customer service, Cash handling, Food safety, Sanitation, Teamwork
Akron, Ohio, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: Akron, OH 44333Salary Range: $15.00 - $16.00 HourlyLead the Roll — Become an Auntie Anne’s Shift Manager! Our Mission: To create moments of joy through freshly baked pretzels and exce…
Skills: Leadership, Team management, Food safety, Customer service, Cash handling
Akron, Ohio, United States · On-site
$18/hr–$25/hr
Job Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaini…
Skills: Retail Management, Customer Service, Team Leadership, Inventory Management, Visual Merchandising
Akron, Ohio, United States · On-site
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team mem…
Skills: Leadership, Team management, Customer service, Inventory management, Human resources
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Phlebotomy, Specimen collection, Venipuncture, Specimen processing, Patient care
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Nursing care, Patient care plans, Patient monitoring, Healthcare education, Wound care
Akron, Ohio, United States · On-site
Job Summary: Under general supervision perform skilled, semi-skilled and unskilled maintenance work on buildings, athletic fields, exercise equipment, vehicles and equipment. Serve as team leader and train others in prop…
Skills: Maintenance repair, Plumbing, Electrical systems, Preventative maintenance, Masonry
Akron, Ohio, United States · On-site
$17/hr–$21/hr
P.F. Chang's Pay Range (based on experience): $17.00 - $21.00 / hour Benefits we offer for this position: All team members: Competitive pay Flexible scheduling Paid on the job training Opportunities for advancement – we …
Skills: Food Preparation, Cooking, Kitchen Sanitation, Food Safety, Multi-tasking
Akron, Ohio, United States · On-site
it's what's inside that counts _______________________________ There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabricatio…
Skills: Class A CDL, Tractor-Trailer Operation, Flatbed Hauling, DOT Regulations, Electronic Logging Devices (ELD)
Akron, Ohio, United States · On-site
$13/hr–$14/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
Akron, Ohio, United States · Remote Solely
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients w…
Skills: Life Insurance Sales, Lead Generation, Appointment Setting, Underwriting Process, Communication
Akron, Ohio, United States · On-site
Overview Role: Laundry Worker Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facil…
Skills: Laundry operations, Infection control, Universal precautions, Customer service, Record keeping
Akron, Ohio, United States · On-site
Join our seasonal team and let’s get merry! Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home déco…
Skills: Customer service, Freight processing, Merchandising, Pricing, Stockroom organization
Akron, Ohio, United States · On-site
Join our seasonal team and let’s get merry! Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home déco…
Skills: Customer service, Communication, Time management, Merchandising, Pricing
Akron, Ohio, United States · On-site
$13/hr–$14/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
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The Director of CRM will lead the strategy for Zales and Banter brands, overseeing the end-to-end planning and deployment of customer-focused marketing campaigns. They will collaborate with brand teams to utilize data insights for optimizing communications and driving business impact across email and SMS channels.
Candidates must possess a minimum of 10 years of experience in marketing with a strong focus on strategy, planning, and execution. A bachelor's or master's degree in marketing, business, or a related field is required, along with proficiency in CRM tools and marketing automation.
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
The Director, CRM – Style Brands, will work closely with the other CRM Brand Family Directors to share learnings and best practices. Via the CRM Manager direct reports, you will oversee the end-to-end planning and deployment of Brand campaigns, advocate for best practices, digest Brand Marketing priorities into efficient CRM communications, and measure success.
1. Lead CRM for Zales, Zales Outlet, and Banter. Develop the strategy to drive value and deepen engagement across customer foundational, triggered, and macro-segmented emails and SMS. Ensure that the plans are aligned with the brands’ and company's overall marketing goals and objectives.
30%
2. Collaborate with managers to develop marketing campaigns and ensure channel delivery plans, execution, and measurement and reporting. Provide ongoing guidance on the best strategies and messaging to engage the target audience.
30%
3. Use insights to inform broader marketing strategies, product enhancements, and other related initiatives. Work closely with brand teams to ensure that the segment strategy is aligned with the overall company goals.
20%
4. Partner with CDP and Ecom teams to define enhancements required to implement integrated marketing plans. Ensure that the segment strategy is aligned with the overall channel strategy.
10%
5. Monitor marketing performance and provide strategic direction and guidance based on the analysis of results. Optimize and iterate campaigns as needed to drive business impact.
10%
Performs additional duties and projects as assigned.
Education Required: A bachelor's or master's degree in marketing, business, or a related field.
Required or Acceptable Job-Related Experience: Experience identifying and advocating marketing strategy and programs that deliver a combination of automated, personalized, and/or outbound communications at scale.
Years of Job-Related Experience Required: Must have a minimum of 10 years+ of experience in marketing, with a focus on strategy, planning, and execution.
Our mission: Enable all people to Celebrate Life and Express Love.
Signet operates approximately 2,600 stores primarily under the name brands of Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel and Ernest Jones. As a Purpose-driven and sustainability-focused company, Signet is a participant in the United Nations Global Compact and adheres to its principles-based approach to responsible business. We’re united by a shared purpose: Inspiring Love. It’s a belief that the more love there is in the world, the better the world becomes — for our customers, our teams, and our communities. Our customers trust us to help them celebrate life’s most meaningful and personal moments; and we do not take that responsibility lightly. As a Purpose-driven and sustainability-focused Company, Signet is Great Place to Work-Certified™.
Offices: 375 Ghent Road, Akron, Ohio 44333, US · Hamilton, BM · Dallas, TX, US · Birmingham, GB · Mumbai, IN
