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Full-time
Medical insurance, Dental insurance, Vision insurance, Prescription insurance, 401(k), Paid time off
Posted 24d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for overseeing total store performance, including sales, profitability, and operational excellence. They lead the store culture by coaching talent, ensuring high-quality customer service, and executing brand standards.
Requirements
Candidates must have at least 3 years of retail sales experience or 2 years of sales experience with 1 year of management experience. Strong leadership, analytical, and communication skills are required to drive results in a dynamic retail environment.
Full job description
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
Title: General Manager
Reports To: District Manager
Overview:
At Jared, we deliver Accessible Luxury. Exceptional Careers.
The General Manager is the architect of the store culture, customer experience, and business performance. This leader owns the total store experience – balancing luxury service, operational excellence, talent development, and strategic business leadership.
The General Manager creates an environment where customers feel celebrated, team members feel inspired, and performance expectations are consistently elevated.
You don’t just lead a store – you build a destination experience powered by people, culture, and meaningful moments.
What You’ll Do:
Drive Business & Operational Excellence
Own total store performance including sales, profitability, operations, and customer experience
Analyze trends, identify opportunities, and activate strategies that improve performance
Protect profitability through payroll, inventory, compliance, and operational discipline
Ensure consistent execution of visual standards, launches, and promotional priorities
Lead the Total Store Experience
Create a culture centered around luxury service,relationship-building,and customer confidence
Ensure every touchpoint reflects Jared’s elevated brand standards
Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences
Inspire high-performance behaviors through floor presence and visible leadership
Coach & Develop Talent
Recruit, develop, and retain high-performing talent
Create a coaching culture rooted in accountability, recognition, and growth
Develop future leaders through intentional feedback and development planning
Foster an inclusive, People First environment where diverse perspectives are valued
Activate the Brand Promise
You will help customers
Celebrate life’s most meaningful moments through exceptional experiences
Feel confident through expert guidance and relationship-based service
Build emotional connections through storytelling, personalization, and trust
What You’ll Bring
3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required
Proven ability to lead a team to results through coaching, accountability, and execution
Strong communication, leadership, analytical, and organizational skills
Ability to prioritize, resolve conflict, and drive results in a dynamic environment
Commitment to operating with professionalism, integrity, and confidentiality where required
Your Work Schedule
Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.
Why Jared?
At Jared, you can:
Lead a business centered on meaningful customer experiences
Build and develop high-performing teams
Grow your leadership career through training and opportunity
Be part of a nationally recognized luxury jewelry brand
We Put Our People First
Base pay plus commission on sales
Medical, dental, vision, and prescription insurance (full-time team members)
401(k)
Paid Time Off (full-time and part-time team members)
Paid holidays (full-time team members)
Tuition reimbursement, including DCA courses (based on position)
Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
Merchandise discounts
Incentive trips and contests
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.
Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Our mission: Enable all people to Celebrate Life and Express Love.
Industry
Retail
Company size
10,001+ employees
Founded
1910
Headquarters
Akron, Ohio
LinkedIn followers
92,046
Total funding
$625M
Signet operates approximately 2,600 stores primarily under the name brands of Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel and Ernest Jones. As a Purpose-driven and sustainability-focused company, Signet is a participant in the United Nations Global Compact and adheres to its principles-based approach to responsible business.
We’re united by a shared purpose: Inspiring Love. It’s a belief that the more love there is in the world, the better the world becomes — for our customers, our teams, and our communities.
Our customers trust us to help them celebrate life’s most meaningful and personal moments; and we do not take that responsibility lightly. As a Purpose-driven and sustainability-focused Company, Signet is Great Place to Work-Certified™.
Offices: 375 Ghent Road, Akron, Ohio 44333, US · Hamilton, BM · Dallas, TX, US · Birmingham, GB · Mumbai, IN