We are seeking a highly organized and detail-oriented Customer Service Documentation Coordinator to join our Customer Service team within our Benelux organization. In this role, you will be responsible for ensuring that …
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. As a full-service global freight f…
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Your mission As a (Senior) Sales Manager (m/f/d), you will be primarily responsible for acquiring new customers for our Rail-Flow products. You act as a persuasive salesperson, presenting our products to potential custom…
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Over de rol Als Barge & Rail Planner ben je verantwoordelijk voor het plannen en coördineren van containertransport via binnenvaart en spoor. De rol richt zich op het realiseren van betrouwbare, kostenefficiënte en goed …
Skills: Transport Planning, Logistics Management, Supply Chain Processes, Barge Transport, Rail Transport
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore in…
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Job Req Number: 115581 Time Type: Full Time Move forward als Logistiek Coördinator bij DSV in Rotterdam Van order tot levering, jij houdt de lijnen kort en zorgt dat logistiek blijft bewegen. Heb jij ervaring in transpor…
Skills: Logistics Coordination, Order Processing, Transport Planning, Customer Service, Logistics Administration
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Skills: Order Processing, Transport Planning, Customer Communication, Logistics Administration, Stakeholder Management
Country Manager Benelux - Maersk Contract Logistics (MCL)
Rotterdam, South Holland, Netherlands · On-site
Senior+
Delivers an effective commercial strategy in country. Drives costs and efficiency improvements, ensures staff performance and drives the business strategy in the country. Maersk is a global leader in integrated logistics…
Skills: P&L Management, Commercial Strategy, Contract Logistics, Warehousing Operations, Business Development
Country Manager Benelux - Maersk Contract Logistics (MCL)
Rotterdam, South Holland, Netherlands · On-site
Senior+
Delivers an effective commercial strategy in country. Drives costs and efficiency improvements, ensures staff performance and drives the business strategy in the country. Maersk is a global leader in integrated logistics…
Skills: P&L Management, Commercial Strategy, Contract Logistics, Operational Excellence, Business Development
Wat je kunt verwachten als je bij ons werkt? Dit, en meer. Meer impact. Dankzij jou rijden klanten veilig, zorgeloos en tevreden de weg op in een auto die tiptop in orde is. Zo zet jij Hedin Automotive telkens weer neer …
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Skills: System Administration, Windows Server, Network Management, IT Security, Infrastructure Optimization
Based in Netherlands · Reports to CEO You will own the Customer Support department at C Teleport: not just the team, but the system behind it. The floor today is run well by people; we now need someone who will redesign …
Skills: Customer Support Management, Automation Strategy, IT Roadmap Design, Data Instrumentation, LLM-based Agents
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Full-time
Posted 57d ago
~40 hrs/week
Responsibilities
The coordinator is responsible for preparing, verifying, and distributing shipment documentation to ensure compliant and smooth operations. This includes managing customer inquiries, coordinating with booking teams, and overseeing the full documentation process from start to finish.
Requirements
Candidates need professional experience in forwarding or liner agency with strong communication and organizational skills. Fluency in Dutch and English is required, and knowledge of customs documentation is considered a plus.
Full job description
We are seeking a highly organized and detail-oriented Customer Service Documentation Coordinator to join our Customer Service team within our Benelux organization. In this role, you will be responsible for ensuring that all shipment documentation is accurately prepared, verified, and distributed, supporting smooth and compliant operations. You will collaborate closely with both internal teams and customers to resolve any documentation-related issues promptly, ensuring a seamless and efficient process.
Key Responsibilities
Handle customer inquiries via phone, email or online systems to ensure a smooth export documentation process and excellent customer experience
Coordinate with booking teams, back offices and operations, to ensure accurate cargo details and vessel schedules.
Manage amendments, switch B/L requests, and corrections as per company policy and customer requests.
Manage clearance procedures and data entry for shipments.
Ensure all documentation is completed and released before vessel cut-off deadlines.
Oversee the export demurrage/storage process, ensuring timely resolution.
Supervise the full documentation process from start to finish.
Issue documents, manage billing, and coordinate the collection of charges for cross-trade shipments.
Support internal audits and work collaboratively to improve documentation processes and turnaround times.
Requirements
Relevant professional experience in forwarding, liner agency, or a related field.
Strong commercial mindset with a proven track record of success.
Strong communication skills with the ability to interact effectively with both internal departments and external clients.
Excellent organizational abilities and keen attention to detail.
Ability to adapt with a flexible, "can-do" attitude and work effectively as a team player.
Focus on process improvements and optimization.
Ability to prioritize tasks and work efficiently in a fast-paced environment.
Fluency in Dutch and English
Knowledge of customs documentation is a plus.
Strong IT skills, particularly in MS Office
Related keywords
ForwardingLiner AgencyExport DocumentationBill Of LadingCustoms ClearanceDemurrageStorage ProcessCross-trade ShipmentsInternal AuditsLogisticsShippingMS OfficeBenelux
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Headquarters
Haifa, Israel
LinkedIn followers
7,546
With a rich legacy spanning over two decades, ZIM Log stands at the forefront of the logistics industry, committed to delivering unparalleled services. Serving as your one-stop-shop for cutting-edge logistics solutions, we take pride in our ability to navigate the complexities of freight forwarding with seamless precision.
We understand that each shipment is as unique as your business. Our extensive global network and team of seasoned professionals is finely tuned to cater to a diverse array of freight, ensuring that, regardless of size or shape, your cargo reaches its destination with precision and care.
Our commitment to nurturing ingenuity and leveraging a robust global network isn't just a feature; it's your ultimate competitive advantage. Stay ahead with smart and competitive logistics solutions carefully tailored to address your distinct challenges.
Your success is not just a goal; it's our destination!
Get in touch with us today >> www.zim-log.com
Offices: Andrei Sakharov st., Haifa, Israel 3190500, IL
How many Transportation jobs are open in Rotterdam, Netherlands right now?
There are currently 224 open transportation positions in Rotterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Rotterdam, Netherlands?
Companies currently hiring include A.P. Moller - Maersk, ProMedia Group, Boskalis, TSMG Holding, Hoogenboom, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Rotterdam, Netherlands?
Yes — 51 of the 224 open transportation positions offer remote or hybrid work (0 remote, 51 hybrid).
How do I apply for Transportation jobs in Rotterdam, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.