About the Job: As a Service Digitalization Specialist, you will focus on the new energy vehicle (NEV) aftersales sector, providing system solutions and support to front-line teams and dealers. You will be responsible for…
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Hoofddorp, North Holland, Netherlands · On-site
Senior
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Full-time
bachelor degree
Competitive remuneration, Pension plan, 25 holidays, Option to purchase 5 extra holidays, Commuting allowance, Teambuilding events
Posted 4d ago
~40 hrs/week
Responsibilities
You will be responsible for the implementation, optimization, and integration of key after-sales systems like DMS, SAP, and WMS to support digital transformation. Additionally, you will perform data analysis to provide decision-making support and conduct system training for front-line teams and dealers.
Requirements
Candidates must hold a bachelor's degree in Computer Science, Software Engineering, or a related field with at least 3 years of relevant experience. Proficiency in programming languages such as Java, Python, or C#, along with strong knowledge of system integration and database management, is required.
Full job description
About the Job:
As a Service Digitalization Specialist, you will focus on the new energy vehicle (NEV) aftersales sector, providing system solutions and support to front-line teams and dealers. You will be responsible for the implementation, optimization, and integration of key systems such as DMS (Dealer Management System), SAP, WMS (Warehouse Management System), and OMS (Order Management System), ensuring a smooth digital transformation of after-sales services. Your work will improve customer satisfaction and operational efficiency, supporting BYD and its Dealers in advancing their after-sales digitalization processes.
Main responsibilities:
Requirement Analysis and Solution Design: Gain an in-depth understanding of after-sales business processes, gather and analyze system requirements from front-line teams and dealers, and design corresponding solutions.
System Integration and Implementation: Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, etc.
Data Analysis and Reporting: Data within the system to provide decision-making support for front-line teams and management. Develop, optimize, and maintain after-sales service-related reporting systems, enhancing the visibility of after-sales operations.
Training and Technical Guidance: Conduct system operation training for after-sales staff and Dealers, develop training materials and user manuals to improve their understanding and utilization of digital systems.
Continuous Improvement and Innovation: Stay updated on technology trends in the NEV industry, proposing innovative system solutions to enhance after-sales service efficiency and customer satisfaction.
Qualification and requirements:
Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or related fields.
Working language is Polish and English, Fluent Mandarin speaking is a plus.
3+ years of relevant experience, preferably in system support, software development, or digital transformation projects in the after-sales or automotive industry.
Proficiency in at least one programming language (e.g., Java, Python, C#) and experience with system integration, database management (e.g., SQL), and data analysis.
Familiarity with REST API, SOAP, and other interface development and system integration technologies.
Strong project management skills with the ability to ensure timely delivery of cross-departmental projects.
Excellent communication skills, capable of effectively interacting with business teams, technical teams, and external vendors to drive project progress.
We offer:
Performance and experience-based competitive remuneration, pension plan.
25 holidays + option to purchase 5 extra holidays.
Commuting allowance.
Department & company-wide teambuilding events.
An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
Related keywords
Service DigitalizationNEVAftersalesDMSSAPWMSOMSTISSystem IntegrationData AnalysisReportingJavaPythonC#SQLREST API
As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Scorpius 112, 2132 LR Hoofddorp, the Netherlands, was founded in 1998.
BYD Europe mainly focuses on New Energy products, including Electric Vehicles, especially passenger cars, buses, trucks and forklifts; Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit.
Visit BYD Europe Auto brand new website: https://www.bydauto.eu/
Offices: ’s-Gravelandseweg 256, The Netherlands , Schiedam 3125 BK, NL
How many Transportation jobs are open in Hoofddorp, Netherlands right now?
There are currently 45 open transportation positions in Hoofddorp, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Hoofddorp, Netherlands?
Companies currently hiring include BYD EUROPE, Get-e, AUTO1 Group, Alliance Automotive Group, CSafe, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Hoofddorp, Netherlands?
Yes — 6 of the 45 open transportation positions offer remote or hybrid work (0 remote, 6 hybrid).
How do I apply for Transportation jobs in Hoofddorp, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.