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MSC Mediterranean Shipping Company
Logistics Coordinator
Rotterdam, South Holland, Netherlands · On-site
Entry level
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Full-time
Posted 15h ago
~40 hrs/week
Responsibilities
The coordinator is responsible for the accurate preparation, verification, and distribution of shipment documentation to ensure compliant operations. They will manage export processes, handle customer inquiries, and coordinate with internal teams to meet vessel deadlines.
Requirements
Candidates should have professional experience in forwarding or a related field and possess strong communication and organizational skills. Proficiency in Dutch and English is required, along with strong IT skills and a focus on process optimization.
Full job description
We are seeking a highly organized and detail-oriented Customer Service Documentation Coordinator to join our Customer Service team within our Benelux organization. In this role, you will be responsible for ensuring that all shipment documentation is accurately prepared, verified, and distributed, supporting smooth and compliant operations. You will collaborate closely with both internal teams and customers to resolve any documentation-related issues promptly, ensuring a seamless and efficient process.
Key Responsibilities
Handle customer inquiries via phone, email or online systems to ensure a smooth export documentation process and excellent customer experience
Coordinate with booking teams, back offices and operations, to ensure accurate cargo details and vessel schedules.
Manage amendments, switch B/L requests, and corrections as per company policy and customer requests.
Manage clearance procedures and data entry for shipments.
Ensure all documentation is completed and released before vessel cut-off deadlines.
Oversee the export demurrage/storage process, ensuring timely resolution.
Supervise the full documentation process from start to finish.
Issue documents, manage billing, and coordinate the collection of charges for cross-trade shipments.
Support internal audits and work collaboratively to improve documentation processes and turnaround times.
Requirements
Relevant professional experience in forwarding, liner agency, or a related field.
Strong commercial mindset with a proven track record of success.
Strong communication skills with the ability to interact effectively with both internal departments and external clients.
Excellent organizational abilities and keen attention to detail.
Ability to adapt with a flexible, "can-do" attitude and work effectively as a team player.
Focus on process improvements and optimization.
Ability to prioritize tasks and work efficiently in a fast-paced environment.
Fluency in Dutch and English
Knowledge of customs documentation is a plus.
Strong IT skills, particularly in MS Office
Related keywords
DocumentationCustomer ServiceExportLogisticsShippingBill of LadingCustomsData EntryProcess ImprovementMS OfficeForwardingLiner AgencyCargoVessel SchedulesDemurrageStorage
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Headquarters
Haifa, Israel
LinkedIn followers
7,821
With a rich legacy spanning over two decades, ZIM Log stands at the forefront of the logistics industry, committed to delivering unparalleled services. Serving as your one-stop-shop for cutting-edge logistics solutions, we take pride in our ability to navigate the complexities of freight forwarding with seamless precision.
We understand that each shipment is as unique as your business. Our extensive global network and team of seasoned professionals is finely tuned to cater to a diverse array of freight, ensuring that, regardless of size or shape, your cargo reaches its destination with precision and care.
Our commitment to nurturing ingenuity and leveraging a robust global network isn't just a feature; it's your ultimate competitive advantage. Stay ahead with smart and competitive logistics solutions carefully tailored to address your distinct challenges.
Your success is not just a goal; it's our destination!
Get in touch with us today >> www.zim-log.com
Offices: Andrei Sakharov st., Haifa, Israel 3190500, IL
How many Logistics jobs are open in Rotterdam, Netherlands right now?
There are currently 390 open logistics positions in Rotterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Rotterdam, Netherlands?
Companies currently hiring include Dirk van den Broek, A.P. Moller - Maersk, Coolblue B.V., Lidl Nederland, Bunge, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Rotterdam, Netherlands?
Yes — 90 of the 390 open logistics positions offer remote or hybrid work (1 remote, 89 hybrid).
How do I apply for Logistics jobs in Rotterdam, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.