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Full-time
high school, bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
The Supervisor, Payroll manages end-to-end payroll operations, ensuring compliance, accuracy, and timely delivery for 26,000 crewmembers. They lead a team of payroll specialists, oversee internal controls, and partner with other supervisors to maintain operational excellence.
Requirements
Candidates must have at least three years of payroll experience, including three years of SAP Payroll and two years of management experience. A bachelor's degree is required, or a combination of a high school diploma/GED and four years of related work experience.
Full job description
Position Title: Supervisor, Payroll (OSC)
Position Summary:
The Supervisor, Payroll is responsible for providing payroll delivery expertise that provides a service that meets current and future needs of JetBlue’s 26,000 U.S.-based crewmembers. The Supervisor, Payroll is responsible for the day-to-day operations in the Payroll Department and ensures payrolls are compliant, accurate, risk adverse and timely. The Supervisor is responsible for overseeing a team of crewmembers and co-managing/partnering with three (3) Payroll Supervisors.
Essential Responsibilities
Manage the processing of end-to-end payroll processes including reviewing team checklists and files for completeness including electronic time clock data management
Manage the day-to-day BAU activities of payroll specialists including the hotline, ticketing system and e-mail responses
Lead and mentor a team of payroll specialists across multiple locations, providing guidance, and leadership to ensure operational excellence
Review semi-monthly and weekly U.S. Domestic payrolls before final close of each payroll in accordance with Sarbanes-Oxley (SOX) compliance
Demonstrates knowledge of payroll legislation, tax, financial, regulatory and internal controls, governance, risk management and crewmember policy, including IRS/ requirements and other important payroll submissions
Manage payroll specialists to ensure all payments/files are processed in a controlled fashion whilst adhering to deadlines
Managing up and pull in subject matter specialist resources when required for conversations or deliverable creation purposes
Ensure the payroll service remains compliant with all relevant requirements, including controls, JetBlue policies, collective bargaining agreements (CBAs), regulations and legislation
Support the Payroll Transformation & Projects Team with the implementation of projects and change affecting the Payroll team, processes, and systems, ensuring no/minimal disruption to service
Ensure timely resolution of escalated or complex issues, requests for exceptions to standard processes, service delivery issues
Ensure that Risk Events or Issues are promptly reported to the Payroll Manager
Liaise with working groups to agree file timelines & and formats to support compensation programs
Able to handle sensitive information and maintain a high level of confidentiality
Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard
Assist Payroll Manager with ad hoc projects
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s degree; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least two (4) years of previous related work experience
Three (3) years of payroll experience
Three (3) years of SAP Payroll experience (in-house)
Two years (2) of management experience
Ability to multitask and work autonomously
Ability to work in a fast-paced environment including working additional hours as necessary
Proficient in Microsoft Office suite
Excellent verbal and written communication skills
Strong attention to detail
Available for overnight travel (10%)
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications
Four (4) years of payroll experience
Proficient with Snowflake or related technologies
Understanding of multi-state tax law
Certified Professional Payroll Certification (CPP)
Automatic Data Processing (ADP) tax provider experience
Previous airline industry experience
Bi-lingual (preferably Spanish)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be able to respond on short notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
Computer and other office equipment
Work Environment:
Traditional office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. JetBlue serves 40M+ customers annually, with low fares and award-winning service to 100+ destinations on both sides of the Atlantic. Questions? We’ve got you. Visit jetblue.com
Offices: 27-01 Queens Plaza North, Long Island City, New York 11101, US · 8265 Hangar Blvd, Orlando, Florida 32827, US · 6322 South 3000 East, Suite G10, Salt Lake City, Utah 84121, US
How many Transportation jobs are open in Orlando, FL right now?
There are currently 1,052 open transportation positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Orlando, FL?
Companies currently hiring include Metropolis Technologies, Domino's, United Fidelity Bank, Coca-Cola Beverages Florida, AVCON, INC., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Orlando, FL?
Yes — 61 of the 1052 open transportation positions offer remote or hybrid work (19 remote, 42 hybrid).
How do I apply for Transportation jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.