Long Beach, California, United States · On-site
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Long Beach, California, United States · Hybrid
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Long Beach, California, United States · Hybrid
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Yusen LogisticsLong Beach, California, United States · On-site
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Long Beach, California, United States · Hybrid
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Long Beach, California, United States · Hybrid
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Long Beach, California, United States · On-site
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Long Beach, California, United States · On-site
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Long Beach, California, United States · On-site
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Long Beach, California, United States · Hybrid
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Long Beach, California, United States · On-site
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Long Beach, California, United States · On-site
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Long Beach, California, United States · On-site
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Long Beach, California, United States · On-site
$18/hr–$26/hr
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Direct and assist cruise guests with shore-side operations, including computerized check-in and traffic flow management. Provide guest support regarding boarding, sailing, and luggage assistance while ensuring travel documents are verified.
Requires a high school diploma and at least one year of customer service or logistics experience. Candidates must possess or be able to obtain a TWIC card and be available to work weekends and early morning shifts.
Perfect position to earn extra income for retirees, students or just locals who would enjoy welcoming cruise guests in the cruise terminal. SMS International Shore Operations is looking for talented individuals interested in working in a fun, fast-paced environment!
Benefits Provided:
Basic Purpose:
This is a fast paced, high energy position requiring a enthusiastic, efficient and professional image. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of shore-side operations as assigned. This position may include, but is not limited to meeting and greeting guests, computerized pier check-in along with assisting airport and hotel guest with transfers to and from the port.
Job Duties & Responsibilities:
· Guides the flow of traffic throughout the terminal, including: secure areas, walkways, check–in areas, gangways and elevators/escalators and direct guests accordingly.
· Answers general questions in an accurate and pleasant manner and provides pertinent information regarding boarding and sailing; takes the initiative to assist guests.
· Escorts guests requiring wheelchair assistance throughout the terminal during embarkation and debarkation.
· Assists guests with locating luggage and completing lost luggage forms, when necessary.
· Reviews and verifies validity of all travel documents presented by guests for check-in.
· Inputs guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed.
· Provides guests with stateroom keys and pertinent boarding information, according to department manual and training.
· Performs other job related duties as assigned.
Education:
· High School Diploma or equivalent.
Experience:
· Minimum of one-year experience in a customer service/logistics environment, preferably in the travel industry.
Knowledge, Skills & Abilities:
· Demonstrated ability to communicate in English, sufficient to provide information and answer general questions.
· Knowledge of, or ability to learn practical computer skills to accurately register guests and navigate screens to perform computer based functions.
· Good organizational and customer service skills.
· Ability to work effectively in a multi-tasked, fast-paced environment in front of large groups.
· Required to be available on weekends, after hours, and on short notice, as requested by management.
Work Conditions/ Physical Demands:
· Position includes frequent standing, walking, lifting, pushing and pulling for up to 6 hour increments on average.
· Ability to safely maneuver wheelchairs; includes pushing and pulling guests on wheelchairs through all terminal areas and up and down ramps.
· Ability to physically transfer or assist passengers in/out of wheelchair, whose weight is approximately 100-300 lbs.
· Ability to stoop, kneel, bend, crouch, lift or carry.
· Position is exposed to indoor/outdoor work environment at piers and terminal locations under varying weather conditions.
· Flexibility to work hours ranging from 5:00am – 4:00pm or until ships departures; includes weekdays, weekends and holidays in various ports as assigned.
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
SMS is an industry leader that has been providing logistics services (port agency, turnarounds & excursions) worldwide!
SMS is an industry leader that has been providing all passenger logistics services including port agency, turnaround services and shore excursions worldwide for well over 20 years. Our teams welcome cruise guests from around the world and accommodate the needs of thousands of cruise ships annually. SMS has a long history, founded in 1950, “SMS Shipping” has grown globally with a proven track record of providing outstanding service and a reputation for professionalism. SMS and its local support teams have worked aggressively through our partnerships with over 20 cruise lines to pursue initiatives that will improve guest satisfaction, operations, asset utilization and profitability. The entire group is fully committed in its efforts toward the continued improvement of its professional services. This is achieved through personal attention and an eye for detail. Our dedicated, trained and experienced staff always make sure to provide excellent service under all circumstances and at all times. Our long-standing experience makes us adaptable to any situation; we are completely conversant and familiar with all procedures at piers, airports as well as in hotels, guides, transport services and port agency. Simultaneously, we are continuously aware and conscious of our principals’ and passengers’ demands, needs and expectations.
Offices: 1007 North America Way, Suite 505, Miami, FL 33132, US · 27 Birkirkara Hill, St. Julian's, STJ 1143, MT · 4510 E Pacific Coast Hwy, Long Beach, California 90804, US · 2211 Elliott Ave, Seattle, Washington 98121, US · 405 Atlantis Road Suite C-113A, Cape Canaveral, Florida 32920, US
There are currently 382 open transportation positions in Long Beach, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ford Motor Company, Relativity Space, Vast, Boeing, Ecology Auto Parts, Inc., among others. Browse the listings above to see every active employer.
Yes — 93 of the 382 open transportation positions offer remote or hybrid work (2 remote, 91 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
