Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Operations Leadership, French Fluency, English Fluency, Customer Experience Management, Logistics Management
Cape Town, Western Cape, South Africa · On-site
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise…
Skills: GDS Systems, Amadeus, Sabre, Galileo, Corporate Travel Consulting
Cape Town, Western Cape, South Africa · On-site
General Job Information: Job Purpose: The purpose of the Supply Chain Supervisor role is to oversee and coordinate their departmental activities within the assigned department to ensure operational efficiency, accuracy, …
Skills: People Management, Warehouse Management, Customer Service, Client Centricity, Microsoft Word
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Customer Service, Conflict Resolution, Airline Reservation Systems, Communication Skills, Multitasking
Cape Town, Western Cape, South Africa · On-site
African Diamond Tours & Incentives is one of Southern Africa’s leading inbound travel companies, specialising in the Turkish market. We are passionate about creating exceptional, tailor-made travel experiences—from group…
Skills: Operations Management, Leadership, Inbound Leisure Travel, Destination Management, Tour Operations
Cape Town, Western Cape, South Africa · On-site
Company Description De Beers Upstream Technology Upstream Technology, the technical arm of the De Beers Group offers advanced technical services to the upstream operations with the aim of partnering to add value across t…
Skills: Naval Architecture, Vessel Stability Analysis, Structural Evaluation, Dynamic Positioning, Marine Certification
Cape Town, Western Cape, South Africa · On-site
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the claims handling philosophy and supply strategy …
Skills: Vehicle Damage Quantification, Claims Handling, Vehicle Identification, Cost Decision Making, Customer Service
Cape Town, Western Cape, South Africa · On-site
Job Purpose: To ensure safe and timely transportation of security personnel to and from designated locations, supporting the operational effectiveness of our security team. The driver will play a crucial role in maintain…
Skills: Driving, Vehicle Maintenance, Communication, Safety Compliance, Radio Communication
Cape Town, Western Cape, South Africa · On-site
Empowering careers at ARJO At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and …
Skills: Delivery, Installation, Troubleshooting, Customer Service, Medical Equipment Maintenance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the end-to-end French operations, managing customer service teams and the transport-partner network across Cape Town and Senegal. Accountable for driving profitability, maintaining high customer satisfaction (NPS), and scaling the French market.
Requires fluency in French and English with proven leadership experience in high-volume logistics, e-commerce, or marketplace environments. Must be based in Cape Town and possess a strong track record of managing multi-site teams and utilizing AI for operational efficiency.
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast.
Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans.
Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year.
Our French operations are growing fast and we need someone to run it.
This is a genuinely end-to-end leadership role. From the moment a customer books, you’re accountable for delivering a great experience, keeping our transport-partner network strong and reliable, and running the operation profitably all the way through to a completed move.
You’ll be the single owner of how France performs day to day, leading a multi-site, French-speaking teams based in Cape Town and Senegal. It’s hands-on, commercial and high-impact: the decisions you make are felt directly by customers, by our transport partners, and on the bottom line.
It's one of our fastest-growing markets and we’re investing to scale it. That’s where you come in.
What you'll do:
You’ll run a French-speaking customer service team across phone, WhatsApp, live chat and email, making sure customers can reach us quickly and leave happy.
You’ll own the end-to-end experience: resolving complaints, handling damage claims and refunds quickly and fairly, and keeping our reputation strong on Google and Trustpilot.
You’ll also lead the team through process improvements as the market grows, and keep a tight grip on refund and damage-claim risk.
Our service depends on connecting each booked move to the right transport partner at the right price.
You’ll own this for France: maximising the share of jobs covered smoothly and cost-effectively, minimising last-minute gaps and drop-outs, and working with our routing, optimisation and pricing teams to combine jobs into shared routes and fill return trips.
Margin matters here as much as service quality.
You’ll grow and manage the supply base that keeps France running.
That means recruiting and onboarding new transport partners, keeping existing partners engaged, well-supported and performing, and acting decisively when standards slip.
A strong, reliable network is the backbone of what we do.
You’ll be based in the office and on the floor with your team in Cape Town and just as effectively, you'll be leading the team in our Senegal office remotely. Visible, engaged and setting the standard every day.
You’ll also roll up your sleeves: jumping on calls when needed, unblocking issues in real time, and building a culture where people take real ownership of the customer experience.
You’ll recruit, coach and develop a multi-site team across Cape Town and Senegal, setting clear goals, holding a high bar and delivering a team of high performers
You’ll own a clear, commercial scorecard. The headline measures are:
Customer satisfaction (NPS) and how quickly we respond across all channels
Cost to serve and operating margin for France
Transport-partner network coverage and reliability, active partners, new partners onboarded, and the rate of last-minute drop-outs
Speed and fairness of complaints, damage claims and refunds
Team engagement, retention and productivity
Within six to twelve months, France runs predictably and profitably.
Customers reach us quickly and rate us highly.
Complaints, claims and refunds are handled fast and fairly. Jobs are matched to reliable partners at a healthy margin with few last-minute failures.
The transport-partner network is growing and performing. And your team is engaged and consistently hitting its numbers.
Experience in the French consumer market, ideally in e-commerce, contact centres, transportation or logistics services
Experience in a scale up launching new products and services
Must be fluent in French and English with extensive experience working with customers in France versus french speaking countries.
Proven operations leadership in a high-volume, customer-facing environment, marketplace, logistics, contact centre, e-commerce or similar
A strong people leader you’ve built and led teams before, including managing people remotely and across multiple sites and can give concrete examples of building high performing teams
Commercial and data-driven, you make decisions from the numbers and care about margin as much as service quality
A hands-on operator, you build process, culture and performance from the front, and you’re comfortable owning the whole picture
You're constantly learning and don't just use AI to check your emails every day. You have concrete examples of where you have worked with AI to drive real operational efficiencies to keep ahead of the game
Currently living and working in Cape Town and happy to be office based and work within our European operating hours
Background in removals, transportation, last-mile delivery or a marketplace / supplier model
Experience managing a supplier, driver or partner network
💰 Highly competitive package
🌴 Generous Time Off - 20 days annual leave
💪 Health & Wellbeing - ZAR1000 pr month towards cover with Momentum/Discovery
📈 Future Ready - Pension 5% you, 5% us
🚲 Easy Travel - Free parking or transport home after 7pm
☕ Daily Perks - In-house barista coffee, free breakfast every day
🎉 Culture & Community - Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps)
🚀 Career Growth - Join a disruptive technology leader and fast forward your career move
One team thinking big
https://www.anyvan.com/careers
We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.
Working with companies to create an extended transport ecosystem, leading logistics into a more sustainable future.
AVB is proud to be part of the AnyVan Group. Launched in 2020, we have continued to grow and have formed notable partnerships with household names to support their logistics movements. With a network of reliable drivers and transport providers, combined with advanced technology, AVB can fill more vans and optimise routing to be more efficient, cost-effective and better for businesses and the environment. As a carbon-neutral business, we champion environmental change for the industry. Alongside that, we recently secured a £125m investment from Vitruvian Partners to support our expansion, marking the largest ever growth capital investment into a UK-based logistics marketplace and reinforcing our position as the UK's market leader. AVB’s ability to manage large and complex projects with data-driven insights has us steadily emerging as the most efficient freight offering that seamlessly integrates into any supply chain.
Offices: 5 - 17 Hammersmith Grove, London, London W6 0LG, GB · Marconi Way Metrocentre, Gateshead, GB · Alexanderstraße 3, Berlin, 10178, DE
There are currently 50 open transportation positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include WNS, AVB, Club Travel, A.P. Moller - Maersk, G Adventures, among others. Browse the listings above to see every active employer.
Yes — 2 of the 50 open transportation positions offer remote or hybrid work (1 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
