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Transportation Jobs in Pretoria, South Africa (Now Hiring) — 16 open

MSX International logoMSX International

Warranty Specialist Consultant

Pretoria, Gauteng, South Africa · On-site

Senior

Company Description The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. Thi…

Skills: People Management, Relationship Management, Data Analysis, Strategic Planning, Stakeholder Management

Transnet SOC Ltd logoTransnet SOC Ltd

Snr Specialist: OD SCM Governance

Pretoria, Gauteng, South Africa · On-site

Senior+$4.5B raised

Snr Specialist: OD SCM Governance Operating Division: Transnet Rail Infrastructure Manager (TRIM) Employee Group: Permanent Department: TR-SCS-OD SCM Governance-PKT Location: Parktown Reporting To: General Manager: Suppl…

Skills: SCM Governance, Risk Management, Compliance Monitoring, Public Procurement Legislation, Policy Development

MSX International logoMSX International

Call Centre Agent

Pretoria, Gauteng, South Africa · On-site

Mid level

Company Description We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuri…

Skills: Call Centre Operations, Appointment Scheduling, Customer Relationship Management, Professional Communication, Data Entry

Mediclinic Middle East logoMediclinic Middle East

Operational Basic Ambulance Assistant

Pretoria, Gauteng, South Africa · On-site

Entry level

ER24 Welkom | Welkom | South Africa Closing date: 01/07/2026 Number of positions: 1 Recruiter name: Natalie Williams Reference number: 71045 Workplace Type: On-site Permanent Please note if you are an internal employee o…

Skills: Basic Life Support, Patient Care, Emergency Medical Services, HPCSA Guidelines, English Proficiency

SMEC (an SJ Group company) logoSMEC (an SJ Group company)

Civil Engineer

Pretoria, Gauteng, South Africa · On-site

Mid level

Division Roads and Highways Location Pretoria REPORTS TO Section Manager and Function Manager PRIMARY POSITION PURPOSE SMEC is looking to appoint a Civil Engineer to provide engineering design and drafting services, prep…

Skills: Engineering Design, Geometric Design, Stormwater Design, Technical Reporting, Bently OpenRoads Designer

City of Tshwane Metropolitan Municipality logoCity of Tshwane Metropolitan Municipality

TRRO560-2026 DIVISIONAL HEAD: TRANSPORT DEVELOPMENT

Pretoria, Gauteng, South Africa · On-site

$1890k–$2559k/yr

Senior+

DIVISIONAL HEAD: TRANSPORT DEVELOPMENT DEPARTMENT: ROADS AND TRANSPORT Reference number: TRRO560-2026 Location: To be stationed at Ou Raadsaal, Pretoria Central, but functioning in the whole municipal area of the City of…

Skills: Strategic Leadership, Business Management, People Management, Programme Management, Project Management

MSX International logoMSX International

Call Centre Agent

Pretoria, Gauteng, South Africa · On-site

Mid level

Company Description We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuri…

Skills: Call Centre Operations, Appointment Scheduling, Customer Relationship Management, Automotive Service Booking, Professional Communication

Tiger Brands logoTiger Brands

Despatch Supervisor

Pretoria, Gauteng, South Africa · On-site

Mid level

It's fun to work in a company where people truly BELIEVE in what they're doing! Despatch Supervisor responsible to manage efficient shift dispatch operations and maintaining high service standards. Play a crucial l role …

Skills: Dispatch Management, Team Leadership, Inventory Management, FIFO Process, Performance Management

MSX International logoMSX International

Warranty Specialist

Pretoria, Gauteng, South Africa · On-site

$18k–$20k/mo

Mid level

Company Description We are looking for an experienced Warranty Specialist in Menlyn in Pretoria, Gauteng to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrim…

Skills: Warranty Administration, Claims Processing, Automotive Industry Knowledge, DMS Software, Data Entry

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Customer Technical Services

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Customer Technical Services

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Technical Advising, Root Cause Analysis, Troubleshooting, Customer Technical Services

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Failure Trend Analysis

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Customer Technical Services

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Customer Technical Services

Westinghouse Air Brake Technologies Corporation

Field Service and Technical Advising Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description Job Title: Field Service and Technical Advising Specialist Industry Focus Group: Freight Service Operations Business Segment: Wabtec South Africa Technologies Job Function: Service Job Family: Field Servi…

Skills: Locomotive Maintenance, Root Cause Analysis, Technical Advising, Troubleshooting, Failure Trend Analysis

MSX International logo

Warranty Specialist Consultant

MSX International

Pretoria, Gauteng, South Africa • On-site

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Senior

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  • Full-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Oversee and optimize warranty operations across a dealer group while managing a team of Warranty Specialists. Act as the primary liaison between the client and dealer network to ensure compliance and drive operational effectiveness.

Requirements

Requires 5-7 years of experience in automotive warranty operations or service management with a proven track record in team leadership. Must possess expert knowledge of automotive warranty policies, consumer law, and dealership operations.

Full job description

Company Description

The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. This role serves as the primary liaison between the client and the dealer network, providing high-level reporting, strategic performance analysis, and operational guidance.

This position combines rigorous compliance monitoring with a growth-oriented approach, focusing on enhancing dealer engagement and driving operational effectiveness. Beyond oversight, the role involves the direct management and development of the Warranty Specialist team within the group, and requires the agility to step in and perform specialist duties directly when operational demands necessitate.

Job Description

Key Responsibilities

People Management & Team Leadership

  • Provide leadership, management, and support to all Warranty Specialists assigned to the dealer group.
  • Monitor individual performance, conduct regular one-on-ones, and manage professional development.
  • Oversee team availability, productivity, and workload distribution to ensure consistent service delivery.
  • Foster a culture of high performance, accountability, and continuous learning within the warranty team.
  • Recruit, onboard, and train new Warranty Specialists in line with group and client standards.

Client Reporting & Strategic Performance

  • Prepare and present comprehensive regular operational and performance reports to the client.
  • Analyse warranty trends, claim submissions, and group-wide compliance levels.
  • Monitor dealer network performance against agreed KPIs, SLAs, and warranty quality standards.
  • Provide actionable insights and strategic recommendations to improve warranty profitability and reduce risk.
  • Develop and maintain management information packs and executive dashboards.

Dealer Monitoring & Operational Support

  • Monitor warranty operations across all dealers within the assigned group to ensure adherence to manufacturer guidelines.
  • Stand in as a Warranty Specialist when needed, actively assessing, processing, and following up on warranty claims and pre-authorizations during peak periods or staff absences.
  • Conduct warranty reviews, internal audits, and compliance assessments across the dealer network.
  • Identify performance gaps at the dealer level and implement robust corrective action plans.
  • Act as the senior point of escalation for complex warranty queries and goodwill assessments.

Operational Improvement & Business Growth

  • Identify and execute opportunities to improve warranty processes, efficiency, and service delivery.
  • Proactively propose and implement initiatives that enhance operational performance and group profitability.
  • Drive dealer engagement and "buy-in" for warranty improvement programmes and new initiatives.
  • Build long-term commercial relationships with dealer principals and service managers to support the growth of the warranty business.
  • Stay abreast of industry trends to identify new areas for incremental business and operational enhancement.

Coaching & Subject Matter Expertise

  • Act as the Subject Matter Expert (SME) for all warranty-related technical information and legal requirements.
  • Provide coaching and technical guidance to both the internal team and dealer staff on claim management and diagnosis.
  • Publish and communicate updated warranty rules, guidelines, checklists, and manuals.
  • Lead workshops to improve group-wide capability and ensure vehicles are repaired in line with compliance procedures.

Key Skills & Competencies

  • People Management & Leadership
  • Relationship Management (Consultative)
  • Advanced Data Analysis & Reporting
  • Strategic Planning & Business Improvement
  • Stakeholder Management & Influencing
  • Conflict Resolution & Problem Solving
  • Advanced Microsoft Excel & CRM Software
  • Technical Troubleshooting & Parts Knowledge
  • Financial Acumen & Commercial Awareness
  • Resilience & Adaptability

Qualifications

Experience Required

  • Minimum 5-7 years' experience in automotive warranty operations, aftersales, or service management.
  • Proven track record of team management/supervisory experience, preferably with dealer staff or specialists.
  • Experience in a consultative or "account management" style role, focusing on business growth and relationship building.
  • Significant experience in dealer coaching and conducting warranty audits.
  • Proven experience analysing data from multiple sources to inform improvements and make commercial recommendations.
  • Extensive experience with complex warranty and goodwill assessment and support.

Knowledge Required

  • Expert knowledge of national automotive warranty policies, procedures, and consumer law.
  • Deep understanding of dealership operations, especially workshop flow, service, and warranty coding.
  • Knowledge of automotive technical parts, diagnosis, and repair processes.
  • Comprehensive understanding of SLAs and performance-based contracts.
  • Knowledge of sales processes and strategies for driving incremental business within a service environment.

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

  • Workplace Type: Customer Site
  • Related keywords

    Automotive WarrantyAftersalesService ManagementKPIsSLAsWarranty ClaimsCompliance MonitoringInternal AuditsGoodwill AssessmentDealer NetworkCRMMicrosoft ExcelConsumer LawWorkshop FlowWarranty CodingTechnical Diagnosis

    About MSX International

    LinkedInVisit site

    Driving Transformation in the automotive retail industry

    Industry
    Business Consulting and Services
    Company size
    5,001-10,000 employees
    Headquarters
    Detroit, Michigan
    LinkedIn followers
    312,366

    For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning

    Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB

    automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation
    View all jobs at MSX International

    Frequently asked questions

    How many Transportation jobs are open in Pretoria, South Africa right now?

    There are currently 16 open transportation positions in Pretoria, South Africa listed on Clera. New openings are added daily as companies post roles.

    Which companies are hiring for Transportation roles in Pretoria, South Africa?

    Companies currently hiring include Westinghouse Air Brake Technologies Corporation, MSX International, City of Tshwane Metropolitan Municipality, Mediclinic Middle East, SMEC (an SJ Group company), among others. Browse the listings above to see every active employer.

    How do I apply for Transportation jobs in Pretoria, South Africa?

    Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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