Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Customer service, Telesales, Relationship management, Logistics, Recruitment
Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Sales Leadership, B2C Sales, Team Management, Coaching, Performance Management
Senegal · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Sales Leadership, B2C Sales, Team Management, Coaching, Strategic Planning
Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: P&L Management, Sales Coaching, Service Delivery, Operational Leadership, Data Analysis
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Sales Leadership, Commercial Acumen, Sales Coaching, Data Analysis, Stakeholder Management
Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Negotiation, Pipeline Management, Sales Conversion, Commercial Judgement, Italian Fluency
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Negotiation, Pipeline Management, Commercial Judgement, German Fluency, Spanish Fluency
Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Operations Leadership, French Fluency, English Fluency, Customer Experience Management, Logistics Management
London, England, United Kingdom · Hybrid
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Commercial Strategy, Data Analysis, Growth Hacking, Cross-functional Leadership, Project Management
London, England, United Kingdom · Hybrid
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Growth Marketing, Performance Marketing, Business Operations, Data Analysis, Commercial Strategy
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You will recruit, onboard, and manage Transport Partners in the French market while ensuring high service standards and operational efficiency. Additionally, you will act as a primary point of contact for customers and partners to resolve issues and facilitate smooth logistics operations.
The role requires a proven track record in customer service or telesales with strong communication and rapport-building skills. Candidates must be fluent in both French and English and possess a proactive, organized approach to problem-solving.
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast.
Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans.
Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year.
Our TP Operations Executives play a vital role in supporting and managing our Transport Partners (TPs), the driving force on the supply side of our business. They act as a crucial link between AnyVan and our TP network, ensuring we attract, onboard, and retain high-performing partners who deliver exceptional service to our customers.
Source and recruit new TPs in the French market.
Get them set up on our portal and app so they know exactly how to bid on and complete jobs.
Deliver training and support to help them succeed and meet AnyVan’s quality standards.
Support & Build Relationships
Be the friendly, reliable point of contact for our TPs – helping with questions about accounts, jobs, or how to use the platform.
Keep up-to-date lists of who’s available, where they’re based, and what jobs they can cover.
Build trust with both TPs and customers by solving problems quickly and keeping everyone informed.
Keep Things Running Smoothly
Assign jobs to the right TPs, negotiating rates so everyone’s happy.
Manage quotes and make proactive calls to secure the best deals for both TPs and AnyVan.
Keep an eye on TP performance – stepping in if there are issues like low feedback scores or compliance concerns.
Tackle compliance and service quality issues head-on to reduce cancellations and keep standards high.
Make sure all regular TP account management tasks are ticked off on time.
Be There for Customers
On the day of service, you’ll often be the first point of contact for our customers, answering questions, troubleshooting, and making sure they feel supported.
Work with both customers and TPs to make sure deadlines are met and any hiccups are quickly sorted out.
Keep customer records accurate and up to date.
Team up with other departments to make sure customers always get the best experience.
General Admin
Handle things like checking proof of delivery, invoicing, pricing updates, and charge management.
A proven track record of achieving and exceeding goals in a fast-paced customer service or telesales role.
Strong communication and rapport-building skills, especially over the phone.
Excellent active listening skills and the ability to resolve issues effectively.
Resilience, positivity, and a proactive approach.
Exceptional organisation and attention to detail.
A strong bias for action, able to get things done quickly and effectively.
Resilience, drive, and a positive, can-do attitude.
A bias for action, with the ability to deliver results quickly and effectively.
Fluent in French and English – You’ll be working with French-speaking customers, but as English is our common business language, you’ll need to communicate fluently in both.
Location & Hours – Based in our Cape Town working flexible shift patterns in line with our French operating hours which will include working some weekends (Saturday's and Sunday's)
What We Offer:
💰 Competitive Salary + commission
🌴 Generous Time Off - 20 days annual leave
💪 Health & Wellbeing - ZAR1000 pr month towards cover with Momentum/Discovery
📈 Future Ready - 5% you, 5% us
🚲 Easy Travel - Free parking or transport home after 7pm
☕ Daily Perks - In-house barista coffee, free breakfast every day
🎉 Culture & Community - Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps)
🚀 Career Growth - Join a disruptive technology leader and fast forward your career move
One team thinking big
https://www.anyvan.com/careers
We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.
Working with companies to create an extended transport ecosystem, leading logistics into a more sustainable future.
AVB is proud to be part of the AnyVan Group. Launched in 2020, we have continued to grow and have formed notable partnerships with household names to support their logistics movements. With a network of reliable drivers and transport providers, combined with advanced technology, AVB can fill more vans and optimise routing to be more efficient, cost-effective and better for businesses and the environment. As a carbon-neutral business, we champion environmental change for the industry. Alongside that, we recently secured a £125m investment from Vitruvian Partners to support our expansion, marking the largest ever growth capital investment into a UK-based logistics marketplace and reinforcing our position as the UK's market leader. AVB’s ability to manage large and complex projects with data-driven insights has us steadily emerging as the most efficient freight offering that seamlessly integrates into any supply chain.
Offices: 5 - 17 Hammersmith Grove, London, London W6 0LG, GB · Marconi Way Metrocentre, Gateshead, GB · Alexanderstraße 3, Berlin, 10178, DE
Working with companies to create an extended transport ecosystem, leading logistics into a more sustainable future.
AVB is proud to be part of the AnyVan Group. Launched in 2020, we have continued to grow and have formed notable partnerships with household names to support their logistics movements. With a network of reliable drivers and transport providers, combined with advanced technology, AVB can fill more vans and optimise routing to be more efficient, cost-effective and better for businesses and the environment. As a carbon-neutral business, we champion environmental change for the industry. Alongside that, we recently secured a £125m investment from Vitruvian Partners to support our expansion, marking the largest ever growth capital investment into a UK-based logistics marketplace and reinforcing our position as the UK's market leader. AVB’s ability to manage large and complex projects with data-driven insights has us steadily emerging as the most efficient freight offering that seamlessly integrates into any supply chain.
Offices: 5 - 17 Hammersmith Grove, London, London W6 0LG, GB · Marconi Way Metrocentre, Gateshead, GB · Alexanderstraße 3, Berlin, 10178, DE
