Job Summary Reporting to the Regional Sales Manager, the Territory Sales Representative is a key link between the company and its account base of collision repair shops in the assigned region. The objective of the Repres…
Skills: Sales Generation, Customer Retention, Negotiation, Interpersonal Skills, Market Research
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Skills: Sales Generation, Customer Retention, Negotiation, Interpersonal Skills, Market Research
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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA) with Employer Contribution, Optional Life Insurance, Long-Term Disability
Posted 14d ago
~40 hrs/week
Responsibilities
The Territory Sales Representative is responsible for identifying and acquiring new collision repair shop customers to drive revenue growth. They must also maintain existing accounts through exceptional service, monitoring order activity, and resolving customer issues to prevent churn.
Requirements
Candidates must have a high school diploma, a valid driver's license with a clean record, and a strong work ethic. Experience in sales with startups and knowledge of automobile parts and functionality are highly desired.
Full job description
Job Summary
Reporting to the Regional Sales Manager, the Territory Sales Representative is a key link between the company and its account base of collision repair shops in the assigned region. The objective of the Representative is to identify and sell prospective customers who can benefit from Empire's unique value proposition, and once acquired, drive profitable and recurring revenue growth through exceptional service. with existing customers by ensuring their aftermarket part needs are met in a consistent manner and the Empire organization is responsive to customer issues as they arise. In short, this role is focused on new revenue generation.
Supervisory Responsibilities
None
Duties/Responsibilities
Revenue Achievement:
Meet or exceed revenue objectives for assigned territory/account base.
Work with peers to achieve regional revenue objectives.
Sales Generation:
Penetrate assigned accounts with a well-structured contact strategy, incorporating phone, email and face to face contact.
Identify new opportunities, primarily via Internet research, customer referrals, and observation while making market visits.
Customer Retention:
Ensure high levels of customer satisfaction are achieved to retain sold customers.
Monitor customer order activity and proactively address any declines or irregularities.
Address any issues or concerns promptly to prevent customer churn.
Product and Service Delivery:
Ensure sold customers receive the proper products and services on time.
Collaborate with internal teams to troubleshoot and resolve any delivery or service issues.
Continue to stay current on Empire corporate and operational information (locations, products, delivery schedules, etc.) to provide the most value to Empire's accounts.
Customer Success:
Maintain NPS score greater than 60 for assigned accounts.
Maintain return rate of 12% or less for assign accounts.
Reporting and Documentation:
Promptly, accurately and thoroughly document all customer interactions in Empire's ERP system.
Provide regular reports on sales performance, forecasts and market conditions to management.
Customer Feedback:
Collect and act on customer feedback to improve products, services, and the overall customer experience.
Respond to all feedback acquired through Voice of Customer surveys.
Collaboration and Communication:
Work closely with other internal teams to share best practices and support a unified customer service approach.
Communicate effectively with team members to ensure a seamless customer experience.
Market Intelligence:
Gather and report market and competitive information to help the company adjust strategies and offerings.
Stay informed about industry trends and customer needs to provide relevant solutions.
Required Skills/Abilities
High school diploma or equivalent.
Valid driver's license & clean driving record.
Strong Work Ethic.
Commitment.
Proactive Mindset.
Knowledge of and interest in automobiles, including parts and functionality, is desired.
Sales Experience with smaller/ Startup companies preferred.
Multilingual skills desired.
Personal/Professional Attributes
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced environment.
Goal oriented
Self-motivated
Competitiveness
Confidence
Networking Ability
Physical Requirements
Physical Endurance: This role may involve extensive travel, sometimes covering large territories, visiting collision repair shops, auto body workshops, and other potential clients. Representatives may need to spend long hours on the road, driving between locations, which can require physical endurance.
Handling and Moving Parts: Territory Sales Representatives in the aftermarket collision auto parts industry may need to handle and demonstrate various auto parts, such as bumpers, fenders, hoods, or other components. They may need to lift, carry, and maneuver these parts during presentations, trade shows, or when assisting clients with product inquiries.
Work Environment: Representatives in this industry may encounter varying work environments, such as collision repair shops or workshops. These environments can be noisy, dusty, or involve exposure to chemicals, so individuals should be comfortable working in such conditions.
Driving and Navigation: Navigating through different territories, finding addresses, and driving safely are critical aspects of the role. Good driving skills, a valid driver's license, and familiarity with navigation tools are essential.
What We Offer
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Biweekly Pay
M-F work week; No weekends
Employee Perks
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Commitment to Diversity Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Related keywords
Collision RepairAftermarket Auto PartsRevenue GenerationNPS ScoreERP SystemVoice of CustomerMarket IntelligenceBumperFenderHoodTerritory ManagementSales ForecastingCustomer ChurnValue Proposition
Empire Auto Parts distributes quality replacement auto parts in an efficient, accurate and transparent way.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1985
Headquarters
Totowa, NJ
LinkedIn followers
4,440
Empire Auto Parts is the fastest growing supplier of aftermarket automotive collision and cooling parts in the United States, with over 50 locations across 27 states from Maine to Texas. We stock over 800,000 parts in inventory from 675 vehicle makes, models and vintages.
Here’s how we do it:
PRODUCT QUALITY
Quality control begins at the factory, where Empire is directly involved in production, packaging, and shipment decisions that ensure unmatched part quality levels, whether parts are CAPA certified or non-certified. As a result, our quality-based return rates are ¼ the industry average.
SERVICE
We provide daily delivery from Empire employees in company vans to ensure that your parts are treated with the same care that you give to the vehicle you are repairing for YOUR customer. Our parts are covered by the best warranty in the industry. And if you need help, just call one of our highly-skilled representatives located in your region to assist you. We make doing business with Empire easy.
CHOICE
We want you to order parts in a manner that works best for your business, not ours. So if you utilize an electronic procurement platform like CCC, OPS, PartsTrader or others, we are fully integrated to make ordering easy. If you prefer to use our proprietary web portal, we have that option. Or you can call us on the phone and we can handle your order that way.
So whether you are a single location repair shop in a small town or one of the nation’s largest multi-shop operators, we have what you need:
A/C Condensers
Bumpers & Components
Cameras & Sensors
Coolant & Washer Fluid Tanks
Cooling Fans
Doors
Door Handles
Door Mirrors
Fenders & Fender Liners
Grilles & Components
Header & Nose Panels
Headlamp Doors
Hoods, Hinges & Supports
Inner Structures
Lamps & Components
Pads & Moldings
Radiators
Radiator Supports
Rust Repair Panels
Tailgates
Trunk Lids
Window Regulators
Contact us. We would love to work together.
Offices: 15 Jackson Road, Totowa, NJ 07512, US · 61 Robert Treat Paine Drive, Taunton, MA 02780, US · 1791 Crossroads Dr, Odenton, Maryland 21113, US · 2206 Beltway Blvd, Charlotte, North Carolina 28214, US · Batavia, NY, US
Auto PartsServiceQualityAutomobileAfterMarketand TechnologyMarketing
Based on 1450 listings with disclosed salaries, most transportation jobs in Texas pay between $60k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Texas right now?
There are currently 18,911 open transportation positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Texas?
Companies currently hiring include Domino's, AutoZone, O'Reilly Auto Parts, Driven Brands Inc., Republic Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Texas?
Yes — 613 of the 18911 open transportation positions offer remote or hybrid work (208 remote, 405 hybrid).
How do I apply for Transportation jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.