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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Company Paid Life Insurance, 401K Plan + Match, Paid Time Off
Posted 16d ago
~40 hrs/week
Responsibilities
Advisors manage the customer experience in the express service lane by inspecting vehicles and recommending necessary services. They are also responsible for processing payments, updating customer records, and ensuring all repair documentation is accurate.
Requirements
Candidates must have a high school diploma or equivalent and a valid driver's license with a clean driving record. The role requires a professional attitude and the ability to work flexible schedules, including some weekends.
Full job description
At Speedy Wash & Lube we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Speedy Wash & Lube is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Medical, Dental & Vision Insurance
Company Paid Life Insurance
401K Plan + Match
Generous Paid Time Off
Up to 3 Weeks Paid Vacation
Growth Opportunities
Promote From Within
Paid Training
Employee Vehicle Purchase Plans
Family Owned and Operated
Long Term Job Security
Health and Wellness
Discounts on Products and Services
Cell Phone Discounts
Fitness Membership Discounts
Bonus Opportunities for all employees up to $3,250
Responsibilities
Advisors set the tone for our customers experience in the express service lane and maintain the highest customer service standard
Review customer's vehicle service history, inspects the vehicle and recommends additional services
Receives payment for selected services
Updates all the customer's information within organization's systems
Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in / out
Create a positive work flow and detailed communication to maintain our customer's satisfaction
Qualifications
Able to work flexible schedules and some weekends
High school diploma or equivalent
Professional and positive/ can -do attitude
Ability to deliver best-in-class customer service
Reliable transportation to and from work every single day
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Express Service LaneVehicle Service HistoryRepair OrdersCustomer SatisfactionAutomotive ServiceDealership DocumentationVehicle MileageCustomer Experience
Founded in 1999 by President, Adam Huff, Fred Martin Auto Group is the parent company to several successful automotive franchises across Northeast Ohio and Kentucky: Fred Martin Superstore, Fred Martin Nissan, and Hyundai of Louisville. Primarily in automotive sales of new and used vehicles, the company also has an award-winning collision center (Fred Martin Collision Center), car wash (Speedy Wash & Lube), and several highly rated automotive repair facilities. They also operate several small used car lots in and around the Akron area.
Fred Martin Superstore (Barberton/Norton, OH), Fred Martin Nissan (Akron, OH), and Hyundai of Louisville (Louisville, KY) are all facilities owned and operated by Fred Martin Auto Group. Employing over 500 employees across it's properties, Fred Martin Auto Group is one of the area's largest employers.
www.fredmartincareers.com
Offices: 3195 Barber Road, Barberton, Ohio 44203, US · 3388 S Arlington Road, Akron, Ohio 44312, US · 3095 Barber Road, Barberton, Ohio 44203, US · 6633 Dixie Highway, Louisville, KY 40258, US · 3160 Barber Road, Barberton, Ohio 44203, US
Used Vehicle SalesNew Vehicle SalesAutomotive ServiceFinancingleasingcar salesused car salesautomotive salesauto repaircollision center
Based on 1257 listings with disclosed salaries, most trades jobs in Ohio pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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