Steubenville, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Field Service, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance
Dayton, Ohio, United States · On-site
Ferguson Construction (FC) is a regionally established General Contractor that has been in business for over 100 years. FC has vast experience in the heavy and light industrial, commercial, healthcare, and institutional …
Skills: Jobsite Management, Scheduling, Subcontractor Relations, Project Oversight, Blueprint Reading
Solon, Ohio, United States · On-site
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive elect…
Skills: Material Handling, Forklift Operation, Inventory Control, Warehouse Management, Basic Math
Columbus, Ohio, United States · On-site
$88k–$164k/yr
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, the…
Skills: Facility Maintenance, HVAC Operation, Electrical Distribution, Plumbing Systems, Preventive Maintenance
Medina, Ohio, United States · On-site
Forklift Operator / Material Handler Location: Medina, OH As a Plastipak Forklift Operator, you will safely and efficiently move and store raw materials and finished goods between the warehouse and production areas, play…
Skills: Forklift Operation, Material Handling, RF Scanning, Inventory Management, Loading and Unloading
Saint Marys, Ohio, United States · On-site
Job Title Part-Time Evening Industrial Cleaner Location + ZIP Codes St. Marys, OH 45895 Schedule Monday-Friday Full Time 8AM-4PM Position Overview Clean Team is hiring a dependable part-time cleaner to support sanitation…
Skills: Industrial Cleaning, Sanitization, Chemical Handling, Janitorial Services, Floor Maintenance
Alliance, Ohio, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Management, Forklift Operation, Pallet Jack Operation
Avon, Ohio, United States · On-site
$10/hr–$24/hr
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp…
Skills: Vehicle Detailing, Vehicle Cleaning, Shop Maintenance, Attention To Detail, Teamwork
Green Township, Ohio, United States · On-site
$20/hr–$21/hr
Job DetailsJob Location: Wesselman - Cincinnati, OH 45248Salary Range: $20.00 - $21.00Job Shift: 2nd ShiftPreco Operator, 2nd Shift Hours: 2:45pm-12:00am Monday-Thursday, 2:45pm-7:45pm Friday Job Summary: The Preco Opera…
Skills: Preco Cutting Techniques, Blueprint Reading, Quality Measurement, Mechanical Aptitude, Team Leadership
Springfield, Ohio, United States · On-site
From smartphones to solar panels, innovative technology is needed to create the devices we use every day. Silfex’s silicon components help make that technology a reality. Silfex Inc., A Lam Research Company is the leadin…
Skills: Preventive Maintenance, Electrical Troubleshooting, Mechanical Repair, Pneumatics, Hydraulics
Toledo, Ohio, United States · On-site
CentiMark Corporation, the nation’s leader in commercial and industrial roofing, has an immediate full-time opening for a Branch Safety Inspector for our Spec Division in Toledo. This person will lead and support safety …
Skills: Safety Management, OSHA Compliance, Site-Specific Safety Planning, Field Inspections, Hazard Identification
Stow, Ohio, United States · On-site
QuestMark Flooring, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing faci…
Skills: CDL Class A, CDL Class B, HazMat Certification, Commercial Driving, Long-haul Driving
Columbus, Ohio, United States · On-site
$17/hr–$34/hr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Equipment Operation, Troubleshooting, Quality Control, Inventory Management, 5S Methodology
Solon, Ohio, United States · On-site
$22/hr–$25/hr
Job Description: MACHINE A OPERATOR ROLE SUMMARY Operate safely, filling and packaging equipment according to procedures given by the Team Lead. The ability to lead the line and assist in training when the Team Lead is n…
Skills: Machine Operation, Packaging Equipment, Troubleshooting, Preventative Maintenance, Forklift Operation
Newark, Ohio, United States · On-site
Location: 1260 N 21st St, Newark, Ohio, 43055 Job Description: Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed…
Skills: Customer Service, Sales, Upselling, Quality Control, POS Operation
Wooster, Ohio, United States · On-site
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well …
Skills: Tooling Machine Setup, Quality Compliance, Precision Inspection, Machinery Maintenance, Dimensional Measurement
Miamisburg, Ohio, United States · On-site
If you’re a licensed CDL Driver looking to advance your career with a nationally established company, look no further. ABC Supply, America’s largest wholesale distributor of exterior and interior building products, offer…
Skills: CDL Class B, Flatbed Truck Operation, Heavy Lifting, Customer Service, Logistics Documentation
Cuyahoga Falls, Ohio, United States · On-site
POSITION SUMMARY: A Relief Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers.. In addition, a Relief Driver – CDL (B…
Skills: Commercial Driving, Vehicle Inspection, Waste Removal, Customer Service, Time Management
Columbus, Ohio, United States · On-site
$17/hr–$34/hr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Equipment Operation, Troubleshooting, Quality Control, Inventory Management, 5S Methodology
West Chester, Ohio, United States · On-site
$15/hr–$19/hr
Title:Custodian Job Description: Job Overview The Custodian is responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job successfully and safely, an individual mus…
Skills: Janitorial Services, Hazardous Waste Management, Motorized Cleaning Equipment Operation, Safety Compliance, Customer Service
Steubenville, Ohio, United States • On-site
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The technician is responsible for the installation, repair, and preventative maintenance of lottery equipment at retail locations. They provide technical support, customer training, and manage service calls to ensure minimal downtime for clients.
Candidates must have a high school diploma, a clean driving record, and the ability to lift up to 50 pounds. Experience with computer hardware/software troubleshooting and the ability to work flexible hours, including weekends and holidays, is required.
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
A Field Service Technician is a client-site facing technician who services lottery retail locations.. They perform client-site servicing, repair, installation, and relocation of company equipment and supplies. The equipment varies from communication hardware to point of sale and vending equipment. The Field Service Technician also provides training and preventative maintenance to customers on all aspects of the equipment.
As part of your day, you are responsible for the completion of assigned service calls at lottery retailer locations. These include scheduled calls (installs, removals, and preventative maintenance and unscheduled calls (service and supplies as initiated by the customer).
Provide a positive customer experience using your customer service and technical skills.
Communicate the value of our services and match products with customer needs.
Perform extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little to no supervision.
Performs vehicle management functions as set by guidelines.
Partnering with the Data Center to ensure timeliness to retail locations and understanding problems at each assigned service location.
Records service call information, logs and reports data communication problems to management and communication recommendations on customer’s equipment.
Follows through on customer issues that require additional support.
Ability to troubleshoot all forms of communications within a retail location.
Performs routine maintenance on company vehicles.
Maintains an acceptable driving record in accordance with the Motor Vehicle Policy.
Build and maintain strong, long-lasting customer relationships.
Solve your customers’ challenges the first time, owning it.
Some troubleshooting of customer issues over the telephone.
Training of new and existing customers.
This position will average approximately six to ten detailed activities per day depending upon local area needs, responsibility, and service order type.
Occasionally assist in the training of new and existing team members.
Performs these functions and all other duties as assigned.
Must have a high school diploma or equivalency.
Pass a background check, drug test, and have a clean driving record.
Able to travel overnight if needed.
Ability to drive a non-CDL delivery truck.
Familiarity with MS Office products (Excel, Word, PowerPoint, etc.)
An understanding of, and some experience with, troubleshooting computer software and hardware technologies.
Excellent interpersonal, verbal, and written communications skills.
Exceptional customer satisfaction skills.
Promptly respond to customer/leadership requests and feedback.
Proven self-starter with motivation and ability.
Organization and time management skills that enable effective multitasking.
Strong judgement and problem-solving skills to determine most cost-effective repair/resolution to minimize customer downtime.
Ability to work weekends, holidays and evenings as needed.
Available to work overtime as needed.
Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).
Occasional ladder climbing.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Following our sale in April 2022, Scientific Games became a 100% lottery-focused company. Please follow our new SCIENTIFIC GAMES page for the latest lottery industry and company news.
Offices: Alpharetta, US
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