Maumee, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Lorain, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Glenwillow, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Akron, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Canton, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Technical Troubleshooting, Customer Service, Hardware Installation, Preventative Maintenance, Communication Hardware
Fremont, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Ottawa, Ohio, United States · On-site
MAJOR RESPONSIBILITIES: Responsibilities include, but are not limited to:: Promote a safe working environment. Understands and adheres to all Silgan safety policies and procedures to prevent injury to self and co-workers…
Skills: Material Handling, Safety Compliance, Equipment Calibration, Inventory Documentation, Mechanical Aptitude
Conneaut, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Warren, Ohio, United States · On-site
$13/hr–$14/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Floor care, Scrubber operation, Buffer operation, Customer service, Organizational skills
Beavercreek, Ohio, United States · On-site
$16/hr–$17/hr
Title:Custodian Job Description: Job Overview The Custodian is responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job successfully and safely, an individual mus…
Skills: Janitorial duties, Hazardous waste management, Motorized cleaning equipment operation, Safety compliance, Customer service
Dublin, Ohio, United States · On-site
$19/hr–$20/hr
Location: Columbus Springs Dublin Pay Rate: Hourly - Hourly Plan, 19.00 USD Hourly Work Shift: Job Description We’re looking for friendly, compassionate, team players to join our culinary team! Under the guidance of the …
Skills: Meal Preparation, Food Service, Recipe Adherence, Sanitation Procedures, Health and Safety Compliance
Johnstown, Ohio, United States · On-site
$27/hr–$40/hr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: CDL Class A, Flatbed Driving, RGN Lowboy Driving, Dovetail Trailer Operation, Equipment Troubleshooting
Warren, Ohio, United States · On-site
You may not know our name, but you know our products. What we make is part the places where we live, work and play – all day, everyday. Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dati…
Skills: Material Movement, Mobile Equipment Operation, Hand and Power Tool Usage, Mechanical Aptitude, Mathematical Aptitude
Canton, Ohio, United States · On-site
$63k–$110k/yr
Job Posting End Date 08-07-2026 Please note the job posting will close on the day before the posting end date Job Summary Perform work associated with the installation, operation, testing and maintenance of fundamental p…
Skills: Protection and control devices, Electrical schematics, Digital relays, Electromechanical relays, SCADA systems
West Jefferson, Ohio, United States · On-site
Compensation Details: $20.50 per hour. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t ofte…
Skills: Quality Auditing, Inventory Control, Warehouse Operations, Cycle Counts, Data Collection
Chick-fil-A Mayfield FEDERER ENTERPRISES, LLCMayfield Heights, Ohio, United States · On-site
🌙 Evening/Closing Shift | 💵 Starting at $16/hr 🚨 Must be 18+ & have closing availability Are you someone who takes pride in keeping things clean, organized, and running smoothly behind the scenes? This role is perfect…
Skills: Dishwashing, Kitchen maintenance, Food safety, Prep work, Cooking
Parma, Ohio, United States · On-site
$65k–$139k/yr
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp…
Skills: Customer Service, Organization, Multi-tasking, Time Management, Insurance Partner Relations
Miamisburg, Ohio, United States · On-site
Overview Apprentice Plumber Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, indep…
Skills: Plumbing, Drain Cleaning, Problem Diagnosis, Cost Estimation, Customer Service
Pataskala, Ohio, United States · On-site
Job DetailsJob Location: Etna, OH 43062Position Type: Full TimeTravel Percentage: NoneJob Shift: DayThe Production Associate is responsible for reading work orders, identifying door specifications, and preparing material…
Skills: Fabrication, Assembly, Reading Work Orders, Power Tool Operation, Material Handling
Rossford, Ohio, United States · On-site
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and OR…
Skills: Product Processing, Quality Control, Inventory Management, Warehouse Safety, Documentation
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Perform installation, repair, and preventative maintenance of lottery equipment and communication hardware at retail locations. Provide technical training to customers and maintain strong client relationships while managing a company vehicle.
Must have a high school diploma, a clean driving record, and the ability to lift up to 50 pounds. Requires basic computer hardware/software troubleshooting skills and the flexibility to work overtime, weekends, and holidays.
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
A Field Service Technician is a client-site facing technician who services lottery retail locations.. They perform client-site servicing, repair, installation, and relocation of company equipment and supplies. The equipment varies from communication hardware to point of sale and vending equipment. The Field Service Technician also provides training and preventative maintenance to customers on all aspects of the equipment.
As part of your day, you are responsible for the completion of assigned service calls at lottery retailer locations. These include scheduled calls (installs, removals, and preventative maintenance and unscheduled calls (service and supplies as initiated by the customer).
Provide a positive customer experience using your customer service and technical skills.
Communicate the value of our services and match products with customer needs.
Perform extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little to no supervision.
Performs vehicle management functions as set by guidelines.
Partnering with the Data Center to ensure timeliness to retail locations and understanding problems at each assigned service location.
Records service call information, logs and reports data communication problems to management and communication recommendations on customer’s equipment.
Follows through on customer issues that require additional support.
Ability to troubleshoot all forms of communications within a retail location.
Performs routine maintenance on company vehicles.
Maintains an acceptable driving record in accordance with the Motor Vehicle Policy.
Build and maintain strong, long-lasting customer relationships.
Solve your customers’ challenges the first time, owning it.
Some troubleshooting of customer issues over the telephone.
Training of new and existing customers.
This position will average approximately six to ten detailed activities per day depending upon local area needs, responsibility, and service order type.
Occasionally assist in the training of new and existing team members.
Performs these functions and all other duties as assigned.
Must have a high school diploma or equivalency.
Pass a background check, drug test, and have a clean driving record.
Ability to drive a non-CDL delivery truck.
Familiarity with MS Office products (Excel, Word, PowerPoint, etc.)
An understanding of, and some experience with, troubleshooting computer software and hardware technologies.
Excellent interpersonal, verbal, and written communications skills.
Exceptional customer satisfaction skills.
Promptly respond to customer/leadership requests and feedback.
Proven self-starter with motivation and ability.
Organization and time management skills that enable effective multitasking.
Strong judgement and problem-solving skills to determine most cost-effective repair/resolution to minimize customer downtime.
Ability to work weekends, holidays and evenings as needed.
Available to work overtime as needed.
Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).
Occasional ladder climbing.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Following our sale in April 2022, Scientific Games became a 100% lottery-focused company. Please follow our new SCIENTIFIC GAMES page for the latest lottery industry and company news.
Offices: Alpharetta, US
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