Service Advisor Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships. We are building something special at Castle Autoplex of McHenry, and want you to be a part of it.…
Skills: Customer Relationship Management, Service Writing, Communication Skills, Sales, Customer Satisfaction
Service Advisor Great Service Advisors don't just write Repair Orders -- they cultivate and nurture customer relationships. We are building something special at Castle Autoplex of McHenry (GMC/Cadillac), and want you to …
Skills: Customer Relationship Management, Communication Skills, Service Writing, Sales Success, Customer Satisfaction
Fairview Heights, Illinois, United States · On-site
Entry level
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Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in more than 25 locations in Illinois, Indiana, and Florida. We are the residence of choice…
Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more …
HEAT TREAT OPERATOR - ENTRY LEVEL OPENING PRODUCTION - MANUFACTURING - MACHINE OPERATOR - UTILITY WORKER Do you like working in manufacturing? Do you want to become an expert with a forklift? Do you work well on a team w…
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1st and 2nd shift available $20-21/hr Exciting NEW Pay Incentives at RJW! Attendance Incentive - Up to $2400 bonus for good attendance. (Refer to Policy for Rules and Details) Referral Bonus - Up to $500 per referral (Re…
Skills: Floor Cleaning, Sanitation, Waste Management, Chemical Handling, Window Cleaning
1st and 2nd shift available-$21-$22/hr Exciting NEW Pay Incentives at RJW! Attendance Incentive - Up to $2400 bonus for good attendance. (Refer to Policy for Rules and Details) Referral Bonus - Up to $500 per referral (R…
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$61k–$150k/yr
Full-time
401(K) With Company Match, Major Medical Insurance, Dental Insurance, Vision Insurance, Accident Insurance, Critical Illness Insurance
Posted 22d ago
~40 hrs/week
Responsibilities
Manage the flow of the service drive and oversee the customer experience from check-in to vehicle delivery. Coordinate between customers and technicians to ensure efficient repair processes and high satisfaction scores.
Requirements
Requires a minimum of two consecutive years of experience as a Service Advisor or Writer. Must possess a valid driver's license, a clean driving record, and strong communication skills.
Full job description
Service Advisor
Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships.
We are building something special at Castle Autoplex of McHenry, and want you to be a part of it.
What We Offer:
Top-tier compensation
Career growth opportunities
A high-traffic dealership
Supportive leadership
The opportunity is here – are you ready?
What You’ll Do:
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.
What’s In It For you:
401(K) with company match
Major medical (50% employee paid premium), Dental, Vision insurance options
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Career advancement
Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being
What You’ll Bring to the Team:
Previous Service Advisor/Writer experience, minimum of 2 consecutive years
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
Service Advisor: $61K - $83K, up to $150K annually for top performers
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Service AdvisorRepair OrdersAutomotive ServiceCustomer SatisfactionVehicle WarrantiesDealershipService DriveSales SuccessCustomer Experience
New and used dealership providing service and sales needs for GMC, Chevrolet, Cadillac, Subaru, & Kia.
Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1983
Headquarters
McHenry, IL
LinkedIn followers
2,041
Castle McHenry is a twenty-two acre new and pre-owned dealership on Route 31 between Crystal Lake and McHenry–providing the parts, service and sales needs of Chevrolet, GMC, Cadillac, Kia & Subaru owners in McHenry County for over 30 years. We carry over 1500 vehicles in inventory and has a fully operating 68 bay service facility.
Offices: 1107 S. Illinois Route 31, McHenry, IL 60050, US · 1121 S State Route 31, McHenry, Illinois 60050, US
Automotive retailerChevy Dealership McHenryGMC Dealership McHenryCadillac Dealership McHenryKia Dealership McHenrySubaru Dealership McHenryand Used Car Dealership McHenryE-Commerce
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