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Jobs at Castle McHenry (Now Hiring) — 4 open

Castle McHenry logoCastle McHenry

Service Advisor

Mchenry, Illinois, United States · On-site

$61k–$150k/yr

Mid level

Service Advisor Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships. We are building something special at Castle Autoplex of McHenry, and want you to be a part of it.…

Skills: Customer Relationship Management, Service Writing, Communication Skills, Sales, Customer Satisfaction

Castle McHenry logoCastle McHenry

Service Advisor

Mchenry, Illinois, United States · On-site

$61k–$150k/yr

Mid level

Service Advisor Great Service Advisors don't just write Repair Orders -- they cultivate and nurture customer relationships. We are building something special at Castle Autoplex of McHenry (GMC/Cadillac), and want you to …

Skills: Customer Relationship Management, Communication Skills, Service Writing, Sales Success, Customer Satisfaction

Castle McHenry logoCastle McHenry

BDC Representative

Mchenry, Illinois, United States · On-site

$16/hr–$18/hr

Mid level

BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Autoplex, McHenry as a BDC Representative. Wh…

Skills: Customer Service, Lead Management, CRM Tracking, Appointment Scheduling, Communication Skills

Castle McHenry logoCastle McHenry

Subaru Sales Associate

Mchenry, Illinois, United States · On-site

$60k–$150k/yr

Mid level

Sales Associate Are you a top sales performer at your dealership and ready to drive your career forward? We’re looking for experienced automotive sales professionals at (insert dealership name and location). High Earning…

Skills: Consultative Selling, Customer Relationship Management, Negotiation, Product Demonstration, Communication Skills

Castle McHenry logo

Service Advisor

Castle McHenry

Mchenry, Illinois, United States • On-site

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Mid level

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  • $61k–$150k/yr
  • Full-time
  • 401(K) With Company Match, Major Medical Insurance, Dental Insurance, Vision Insurance, Accident Insurance, Critical Illness Insurance
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

Manage the flow of the service drive and oversee the customer experience from check-in to vehicle delivery. Coordinate between customers and technicians to ensure efficient repair processes and high satisfaction scores.

Requirements

Requires a minimum of two consecutive years of experience as a Service Advisor or Writer. Must possess a valid driver's license, a clean driving record, and strong communication skills.

Full job description

Service Advisor

Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships.

We are building something special at Castle Autoplex of McHenry, and want you to be a part of it.

What We Offer:

  • Top-tier compensation
  • Career growth opportunities
  • A high-traffic dealership
  • Supportive leadership
  • The opportunity is here – are you ready?

What You’ll Do:

As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.

What’s In It For you:

  • 401(K) with company match
  • Major medical (50% employee paid premium), Dental, Vision insurance options
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more)
  • Life Insurance
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being

What You’ll Bring to the Team:

  • Previous Service Advisor/Writer experience, minimum of 2 consecutive years
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license

Service Advisor: $61K - $83K, up to $150K annually for top performers

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Related keywords

Service AdvisorRepair OrdersAutomotive ServiceCustomer SatisfactionVehicle WarrantiesDealershipService DriveSales SuccessCustomer Experience

About Castle McHenry

LinkedInVisit site

New and used dealership providing service and sales needs for GMC, Chevrolet, Cadillac, Subaru, & Kia.

Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1983
Headquarters
McHenry, IL
LinkedIn followers
2,041

Castle McHenry is a twenty-two acre new and pre-owned dealership on Route 31 between Crystal Lake and McHenry–providing the parts, service and sales needs of Chevrolet, GMC, Cadillac, Kia & Subaru owners in McHenry County for over 30 years. We carry over 1500 vehicles in inventory and has a fully operating 68 bay service facility.

Offices: 1107 S. Illinois Route 31, McHenry, IL 60050, US · 1121 S State Route 31, McHenry, Illinois 60050, US

Automotive retailerChevy Dealership McHenryGMC Dealership McHenryCadillac Dealership McHenryKia Dealership McHenrySubaru Dealership McHenryand Used Car Dealership McHenryE-Commerce
View all jobs at Castle McHenry

About Castle McHenry

LinkedInVisit site

New and used dealership providing service and sales needs for GMC, Chevrolet, Cadillac, Subaru, & Kia.

Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1983
Headquarters
McHenry, IL
LinkedIn followers
2,041

Castle McHenry is a twenty-two acre new and pre-owned dealership on Route 31 between Crystal Lake and McHenry–providing the parts, service and sales needs of Chevrolet, GMC, Cadillac, Kia & Subaru owners in McHenry County for over 30 years. We carry over 1500 vehicles in inventory and has a fully operating 68 bay service facility.

Offices: 1107 S. Illinois Route 31, McHenry, IL 60050, US · 1121 S State Route 31, McHenry, Illinois 60050, US

Automotive retailerChevy Dealership McHenryGMC Dealership McHenryCadillac Dealership McHenryKia Dealership McHenrySubaru Dealership McHenryand Used Car Dealership McHenryE-Commerce
View all jobs at Castle McHenry

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