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Full-time
bachelor degree, professional certificate
Posted 22d ago
~40 hrs/week
Responsibilities
The role focuses on the day-to-day administration, maintenance, and optimization of core tools including Salesforce, Certinia, and Wrike. Responsibilities include managing user permissions, resolving system issues, and supporting the project lifecycle for system upgrades and migrations.
Requirements
A Salesforce Admin certification and deep experience with declarative Salesforce configuration are required. Desired qualifications include a degree in Finance, Business, or IT, and certifications in CPQ, Account Engagement, or Certinia.
Full job description
About Us
Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by seven Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, Johannesburg and Cape Town.
With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.
At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.
Role Context
You will join Integrity360’s MIS team and will be reporting to the Business Systems Team Lead.
The role will be responsible for:
Day-to-day case management and system break fix.
Supporting system users in adoption and maximizing benefits of the system.
Development works for multiple ongoing upgrade projects (Scrum).
Systems migrations and integrations (due to company acquisitions (M&A)).
Management and maintenance of the Integrity360’s core tools:
Salesforce CRM.
Salesforce CPQ.
Account Engagement (Pardot).
Certinia (Financial Force) Professional Service Management (PSA).
Certinia (Financial Force) Accounting (FFA).
Wrike (Project Management).
The role will be the subject matter expert for reporting on all core tools.
What you will be responsible for
Case Management
Quickly resolve users’ system issues.
Answer users’ system queries.
Document case resolution details for future case diagnosis.
Perform technical investigations around recurring issues.
User Management
Setup of new users / deactivation of leavers.
Profile and system permissions config.
Data sharing and role management.
System Upgrades / Implementations
Support the project lifecycle for ongoing projects including:
Requirements elicitation and validation.
Solution design and build.
Implementation, testing and deployment of configuration updates.
Project communications and stakeholder management.
Management Support
Interacting with stakeholders and departmental management to regularly assess process efficiencies and deliverables, and to identify and implement improvements identified.
What experience will you require?
Deep experience with Salesforce (declarative)(required).
Exposure to coding (desired).
FinancialForce ERP (or other cloud-based ERP systems) (desired).
CPQ (desired).
Account Engagement (desired).
Experience with reporting & presentation skills.
Excellent interpersonal and communication skills, both verbal and written.
Experience with collating and analyzing data, and extracting insights from data.
Empowering organisations to achieve great things securely.
Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2005
Headquarters
Termini, 3 Arkle Rd, Sandyford, Sandyford Business Park, Dublin 18
LinkedIn followers
30,849
Integrity360 is a leading independent cyber security and PCI specialist operating across EMEA and North America, with offices spanning the UK and Ireland, Bulgaria, Italy, Sweden, Spain, Germany, Switzerland, France, Lithuania, Ukraine, Africa, the Caribbean, and Canada. The company operates Security Operations Centres (SOCs) in Dublin, Madrid, Sofia, Stockholm, Naples, and Cape Town, delivering continuous monitoring and response across multiple time zones. With over 700 employees, including more than 500 dedicated cyber security professionals, Integrity360 delivers a full suite of professional, support, and managed security services covering the entire cyber risk lifecycle, from identification and prevention through to detection, response, and recovery. Working either independently or alongside in-house teams, Integrity360 strengthens the security posture of mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities. Founded in 2005, Integrity360 received significant strategic investment from London-based private equity firm August Equity in June 2021. Led by IT and cyber security industry veteran Ian Brown, who serves as CEO and Chairman, this partnership has accelerated the group’s expansion across the UK, the Nordics, continental Europe, Africa, and North America as part of a long-term growth strategy.
Offices: Termini, 3 Arkle Rd, Sandyford, Sandyford Business Park, Termini, 3 Arkle Rd, Sandyford, Sandyford Business Park, Dublin 18 D18 T6T7, IE · 11 Ironmonger Lane, London, England EC2V 8EY, GB · Unit 4, Horizon Trade Park, Ring Way, Bounds Green, London, N11 2NW, Ringway, Bounds Green, London, N112NW, GB · 5 Nicola Tesla, BSR 2 Building, 3rd floor, 1113 Sofia, Bulgaria., Sofia, 1113, BG · Finlandsgatan 40, Upplands Väsby och Sollentuna, Stockholm County 16474, SE
How many Technology jobs are open in Vilnius, Lithuania right now?
There are currently 705 open technology positions in Vilnius, Lithuania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Vilnius, Lithuania?
Companies currently hiring include Vinted, Ignitis Group Latvija, Nord Security Partners, Oxylabs.io, „Teo“, among others. Browse the listings above to see every active employer.
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Yes — 621 of the 705 open technology positions offer remote or hybrid work (37 remote, 584 hybrid).
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