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About the team Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of…
Skills: Performance marketing, Media buying, Creative strategy, Growth strategy, Data analysis
About the team Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of…
Skills: Performance marketing, Media buying, Creative strategy, Leadership, Growth strategy
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Skills: Performance marketing, Media buying, Creative strategy, Leadership, Data analysis
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Capon Bridge, West Virginia, United States · Hybrid
$4k–$6k/mo
Mid level
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$1k–$2k/mo
Full-time
Health insurance, On-site physiotherapist, Office gym, Fitness classes, 7 extra days off, Hybrid work
Posted 16h ago
~40 hrs/week
Responsibilities
Manage and respond to customer reviews and feedback across various platforms including Trustpilot, App Store, and Google Play. Represent the brand on social media channels while engaging with community members and providing timely support.
Requirements
Candidates must have experience in social media or customer support and possess excellent verbal and written English communication skills. The role requires an independent worker who is customer-oriented with strong problem-solving abilities.
Full job description
About the team
Kiloverseis the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.
Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.
Get ready to
Manage Trustpilot, App Store and Google Play reviews by replying to feedback, requesting further information when necessary, and escalating serious complaints
Represent the brand on social media pages like Facebook and Instagram
Engage with users through ad comments, posts, and specialized community spaces
Solve queries from community members and provide thoughtful, timely support
Interact with users to understand their needs and challenges
Monitor customer feedback across platforms and report key insights to the team
We expect you to
Have experience in the Social Media or Customer Support field
Be able to work independently and manage your workload effectively
Be 100% customer-oriented with strong problem-solving skills
Have excellent verbal and written communication skills
Be fluent in English — this is crucial
Be curious, creative, and eager to contribute to a growing team
Salary
Gross salary range is 1300 - 1600 EUR/month.
Location
Vilnius, Lithuania - we follow a 4 days onsite, 1 day remote hybrid model.
Speaking of perks:
Own your wellness Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.
Boost your daily life Every breakthrough needs a spark, and our daily setup is designed to support it. Enjoy a pet-friendly office, fresh breakfasts, hot lunches, and fully stocked drawers and fridges for a quick snack or even a team-cooked meal together. Rooftop and cellar events keep things lively, while a public transport card for Vilnius and access to Perks.lt benefits help make everyday life a little easier.
Shape your growth path Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.
Drive global impact This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.
*additional conditions apply based on your residence location.
A business development ecosystem accelerating the growth of ventures — built by Kilo™.
Industry
Professional Services
Company size
201-500 employees
Headquarters
Vilnius, Vilnius County
LinkedIn followers
1,493
Kiloverse is the operational force that builds and backs every venture powered by Kilo™ — a global business creator and investor in health, wellness, travel, and self-development.
With a team of over 250 talented professionals globally, we connect founders with the knowledge, tools, and infrastructure to scale impactful businesses.
Kiloverse provides the infrastructure and services:
- Growth & Creative
- Data & Tech
- Monetization & Experience
- R&D & Partnerships
- Breakneck Studio – an internal accelerator for digital and e-commerce brands growing
What drives us:
- Execution-minded teams
- A culture of entrepreneurship
- An infrastructure of excellence
Offices: Aludarių g 3, Vilnius, Vilnius County LT09308, LT
A business development ecosystem accelerating the growth of ventures — built by Kilo™.
Industry
Professional Services
Company size
201-500 employees
Headquarters
Vilnius, Vilnius County
LinkedIn followers
1,493
Kiloverse is the operational force that builds and backs every venture powered by Kilo™ — a global business creator and investor in health, wellness, travel, and self-development.
With a team of over 250 talented professionals globally, we connect founders with the knowledge, tools, and infrastructure to scale impactful businesses.
Kiloverse provides the infrastructure and services:
- Growth & Creative
- Data & Tech
- Monetization & Experience
- R&D & Partnerships
- Breakneck Studio – an internal accelerator for digital and e-commerce brands growing
What drives us:
- Execution-minded teams
- A culture of entrepreneurship
- An infrastructure of excellence
Offices: Aludarių g 3, Vilnius, Vilnius County LT09308, LT