San Francisco, California, United States · Hybrid
$200k–$270k/yr
We're building the company which will de-risk the largest infrastructure build-out in history. When people finance GPU clusters, the datacenters housing them, and the infrastructure powering them, they need "offtake" - m…
Skills: Customer support, Team leadership, SLA management, Technical support, Process improvement
San Francisco, California, United States · On-site
$150k–$180k/yr
Sciforium is an AI infrastructure company developing next-generation multimodal AI models and a proprietary, high-efficiency serving platform. Backed by multi-million-dollar funding and direct sponsorship from AMD with h…
Skills: Network architecture, RDMA, InfiniBand, RoCE v2, BGP
San Francisco, California, United States · On-site
$190k–$220k/yr
What We Do Yesterday's insurance wasn't built for today's risk. We see it in the data and we feel it in the field. Emerging technology can reinvent how risk is priced and managed, faster and smarter, anchored in proven e…
Skills: Product Management, AI, Autonomous Underwriting, Roadmap Strategy, Data Analysis
San Francisco, California, United States · On-site
$250k–$400k/yr
Member of Technical Staff, Translational Medicine We're seeking a Member of Technical Staff for Translational Medicine to be Latch's expert on human disease and clinical evidence. About the Role Own the translational end…
Skills: Translational medicine, Clinical endpoints, Clinical trials, Clinical genetics, Data use agreements
San Francisco, California, United States · Hybrid
About AfterQuery AfterQuery is an applied research lab curating data solutions for foundation model development. We serve every frontier AI lab with the mission of delivering the best data to power the best models. In do…
Skills: Customer experience, Customer support, Contractor relations, Dispute resolution, Written communication
San Francisco, California, United States · On-site
$150k–$220k/yr
Sciforium is an AI infrastructure company developing next-generation multimodal AI models and a proprietary, high-efficiency serving platform. Backed by multi-million-dollar funding and direct sponsorship from AMD with h…
Skills: Linux internals, Kubernetes, GPU infrastructure, Ansible, Python
San Francisco, California, United States · Hybrid
$207k–$230k/yr
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly …
Skills: Content Operations, Program Management, Knowledge Management, Business Operations, Learning Operations
San Francisco, California, United States · On-site
ABOUT AARU Aaru operates at the frontier of predictive intelligence, using AI to simulate and predict human behavior at scale. By generating and deploying instances of artificial intelligence that mirror humans, called a…
Skills: Enterprise sales, Strategic sales, Outbound prospecting, Consultative selling, Pipeline management
San Francisco, California, United States · On-site
$264k–$396k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Sales Management, People Management, Pipeline Development, MEDDPIC, Forecasting
San Francisco, California, United States · Hybrid
$74k–$150k/yr
Note: We are recruiting on behalf of our valued client. This opportunity is for a position with their organization, not with People Culture Talent. We're excited to help connect talented professionals with this exception…
Skills: Full-cycle sales, B2B SaaS sales, Discovery calls, Qualification, Technical evaluation
San Francisco, California, United States · Hybrid
$196k–$255k/yr
About the role We’re hiring for a Product Manager to lead our Lending product at Chime. You'll own one of Chime's fastest-growing, highest NPS products and define the future of lending for millions of members—setting str…
Skills: Product management, Lending, Credit, Strategy development, Roadmap planning
San Francisco, California, United States · On-site
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Control Theory, Estimation Methods, Python, C/C++, Orbital Mechanics
San Francisco, California, United States · On-site
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: C++, C, Scripting Languages, Embedded Software, Software Testing
San Francisco, California, United States · On-site
$135k–$235k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Harness Design, Zuken E3, Electrical Analysis, Wire Sizing, IPC/WHMA-A-620
San Francisco, California, United States · On-site
$160k–$180k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: RF Integration, Team Leadership, Assembly Integration and Testing (AI&T), Design-for-Test (DFT), Python
San Francisco, California, United States · On-site
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: C++, C, Scripting Languages, Embedded Software, Bare Metal
San Francisco, California, United States · On-site
$100k–$150k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Video Editing, Motion Graphics, Animation, Premiere Pro, After Effects
San Francisco, California, United States · On-site
$145k–$195k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Mechanical Design, Solidworks, Finite Element Analysis, Femap, Ansys
San Francisco, California, United States · On-site
$120k–$135k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Environmental Testing, Test Procedure Development, Data Analysis, Hardware Qualification, Root Cause Analysis
San Francisco, California, United States · On-site
$110k–$140k/yr
Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— lar…
Skills: Mechanical CAD, Mechanical Analysis, Thermal Analysis, FEA, Hardware Development
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Support Lead will own day-to-day support operations, including building processes, managing the support team, and defining metrics to ensure customer success. They will partner with engineering to evolve support coverage and implement AI-driven tooling to automate workflows.
Candidates must have 5+ years of experience in customer or technical support with a proven track record of team leadership and operational improvement. Experience with technical infrastructure, such as GPU/AI clusters or cloud services, is highly preferred.
We're building the company which will de-risk the largest infrastructure build-out in history.
When people finance GPU clusters, the datacenters housing them, and the infrastructure powering them, they need "offtake" - meaning someone has signed a contract to lease the cluster for a period of time before its even built.
Financing a GPU cluster is inherently risky, since margins are thin and volumes are huge. Lenders don't want to take on the risk that cluster developers can't repay their loan, and cluster developers really don't want to risk not selling their cluster. As a result, risk is offloaded to the customer using fixed-price long-term contracts.
If you don't mitigate this customer risk, there's a bubble. This isn't SaaS anymore - application layer companies sign multi-year contracts for computer and inference, but sell to customers on monthly subscriptions. If you mess up a purchase, it's game over: a minor shift in your revenue growth rate might mean the difference between profit or bankruptcy. But what if companies could exit their contract by selling it back to the market?
Otherwise, as AI scales, compute only becomes available to folks who can effectively take on that risk. A 2-person startup in a San Francisco Victorian can't realistically sign a 5-year take or pay contract on $100m supercomputers. But they may be able to buy the month of liquidity that someone else sold back.
So that's what we make: a liquid market for GPU offtake.
We run GPU and AI infrastructure for enterprise customers, and support is the front line of that experience. We're hiring a hands-on Customer Support Lead to own day-to-day customer support and success - the team, the tooling, and the metrics that keep customers live, productive, and loyal. You'll build a repeatable process where there's little or none, escalate hard problems fast, and make customers feel like we've got their back 24/7. It's a builder's seat: you'll shape how support scales as we grow.
WHAT YOU WILL OWN
Team & Operations
Lead and grow a support function that will partner with our engineers for our customers
Build and maintain the runbooks, SOPs, and escalation paths the team operates against every day
Partner with Engineering leadership to evolve our support coverage and scheduling so response is fast and consistent - right-sized to our SLAs, not over- or under-staffed
Drive the customer support experience end to end; be the reason customers stay
Own the metrics that matter - CSAT, first-response and time-to-resolve, SLA compliance - and drive them quarter over quarter
Partner with Engineering on incident response and escalation, coordinating with colocation/data-center partners, and hardware OEMs on deep technical or facility-level issues
Own the support stack - ticketing, monitoring/alerting, knowledge base - and keep it clean and useful
Instrument the work, then automate the repeatable parts. Use AI-driven tooling (sentiment analysis, automated triage, drafted responses) to extend the team's reach. We iterate into automation as we learn the failure modes - we don't bolt it on blind
5+ years in customer support, technical support, or customer success, with experience leading a team (dotted line and solid line alike)
Experience supporting technical customers - ideally cloud, infrastructure, GPU/AI, HPC, or data-center adjacent. You don't have to be an engineer
A track record of building or tightening a support operation (process, tooling, SLAs), not just running one
Metrics-obsessed - you live in CSAT, resolution times, and SLA data, and you use them to decide
Comfortable with AI/automation tooling and eager to make a small team punch above its weight
Calm under fire, organized, and genuinely cares about the customer
You’re open to coming in to our San Francisco office 3-4 days per week
You’re open to domestic travel when required
24/7 or multi-region support coverage experience
Familiarity with GPU/AI infrastructure, Linux, NVIDIA/AMD hardware, or managed services
Experience coordinating with MSPs, colocation/data-center operators, or hardware OEMs on escalations
Team members are offered a competitive salary along with equity in the company
Yes, we sponsor visas and work permits
We match 401(k) plans up to 4%
We offer competitive medical, dental, vision insurance for employees and dependents and cover 100% of premiums
We offer unlimited paid time off as well as 10+ observed holidays
We offer biological, adoptive, and foster parents paid time off to spend quality time with family
We cover lunch daily for employees
You can buy as many books for the office as you want
The San Francisco Compute Company is committed to maintaining a workplace free from discrimination and harassment.
We make employment decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, national origin, social or ethical origin, age, physical, mental, or sensory disability, sexual orientation, gender identity or expression, marital status, civil union or domestic partnership status, past or present military service, HIV status, family medical history or genetic information, family or parental status including pregnancy, or any other status protected by law.
We welcome the opportunity to consider qualified applicants with prior arrest or conviction records. Our commitment to diversity includes hiring talented individuals regardless of their criminal history, in accordance with local, state, and federal laws, including San Francisco’s Fair Chance Ordinance and California’s ban-the-box laws.
San Francisco Compute is a vertically integrated supercomputing company. We build the data centers & GPU clusters required to power large scale AI. We sell supercomputers on contracts you can sublease via our central limit order book.
Offices: San Francisco, California, US
Based on 4842 listings with disclosed salaries, most technology jobs in San Francisco, CA pay between $130k–$281k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 6,195 open technology positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include OpenAI, Anthropic, Amazon, Harvey, Salesforce, among others. Browse the listings above to see every active employer.
Yes — 3571 of the 6195 open technology positions offer remote or hybrid work (756 remote, 2815 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
