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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 401(k) with company match, Tuition reimbursement, Company vehicle
Posted 26d ago
~40 hrs/week
Responsibilities
Conduct in-home consultations to design and install smart security and IoT solutions for residential customers. Educate clients on system features and provide ongoing technical support to ensure optimal home protection.
Requirements
Requires a high school diploma, a valid driver's license with a clean record, and technical aptitude with smart device ecosystems. Candidates must be able to perform physical tasks such as climbing and lifting 10+ lbs.
Full job description
What you should know about our team:
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do:
As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs.You will:
· Deliver in-home consultations and assessments
· Recommend smart home and security solutions based on customer goals
· Install and activate security hardware, cameras, IoT devices, and smart home products
· Integrate new products with the customer’s existing setup
· Troubleshoot and resolve technical questions
· Complete customer onboarding and product education
· Build long-term customer confidence through proactive support
· Identify upsell opportunities that strengthen home protection
What you need to be successful:
High school diploma or equivalent.
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Strong customer-focused communication skills.
Technical aptitude with smart device ecosystems and connected technologies.
Ability to understand how multiple products interact within a home network.
Advise customers on the best system design and setup to support their safety goals.
Continuous learner who adapts to new tools and technologies.
Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions
How ADT invests in you:
Hourly Pay: $17.00
Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay: For your first three weeks, you’ll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.
Benefits:
Medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement
Company vehicle
Short- and long-term disability, life insurance, and well-being programs
Paid time off
Culture of professional development and career growth opportunities
Flexible work schedule to accommodate you and your customers’ needs
We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida.
Based on 143 listings with disclosed salaries, most technology jobs in Norfolk, VA pay between $63k–$158k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Norfolk, VA right now?
There are currently 216 open technology positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Norfolk, VA?
Companies currently hiring include CACI International Inc, Booz Allen Hamilton, WR Systems, Elevance Health, Guidehouse, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Norfolk, VA?
Yes — 48 of the 216 open technology positions offer remote or hybrid work (15 remote, 33 hybrid).
How do I apply for Technology jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.