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Oversees IT infrastructure service delivery in the local region, acting as a bridge between local business requirements and global IT standards. Responsible for local contract and vendor management, compliance, and the execution of local IT projects such as office moves.
Requires 4+ years of experience in IT infrastructure service delivery within complex environments and proficiency in English. A bachelor's degree in a technical field and certifications like ITIL, CCNA, or PMP are preferred.
Working Location: Mexico, Mexico City
Workplace Flexibility: Hybrid
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus: https://www.olympusamerica.com/careers.
This role oversees the IT Infrastructure Service Delivery in their local region and/or country together with their {M-Level} Regional Service Delivery and in close cooperation with the Global IT functions like IT Infrastructure, IT Security or Solution Delivery.
The role ensures a reliable and efficient IT Infrastructure Service Delivery towards the regional and local business based on global IT Infrastructure Service definitions including related standards, SLA and KPIs; they act as a bridge between local and regional business functions and its requirements while acting as a collaboration and escalation point for local / regional management especially but not only related to IT Infrastructure Services provided in the respective regions.
This role ensure that the local / regional business stakeholders are well informed about the Global IT Infrastructure standards, roadmaps, projects and operations. On the other hand, the role is acting as a counterpart for local requirements, escalations and operational issues and ensuring that Global IT functions are informed, understand these and act accordingly.
The role is responsible for local contract management, a reliable operation of local IT Infrastructure systems and services, local vendor management and local compliance requirements for IT.
This position supports the successful project execution of Global IT projects locally and executes local IT projects (e.g. Office Moves).
“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.”
Why join Olympus?
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:
Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:
Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance
*US Only
**Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?
Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.
You Belong at Olympus
We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.
Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || Mexico (MX) || Ciudad de México (MX-CMX) || Mexico, D.F. || Information Technology (IT)
Olympus America Inc is a medical devices company based out of 13000 Yosemite Ave S, Savage, Minnesota, United States.
Offices: 13000 Yosemite Ave S, Savage, Minnesota 55378-2465, US
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