Menlo Park, California, United States · On-site
About Us Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polari…
Skills: Account Management, Customer Success Leadership, Life Sciences Domain Expertise, Technical Delivery Leadership, Net Revenue Retention
Menlo Park, California, United States · Hybrid
$165k–$200k/yr
About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they …
Skills: Backend Development, Full-stack Development, API Design, Data Modeling, System Architecture
Menlo Park, California, United States · Hybrid
$180k–$225k/yr
About Sprinter Health: At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they …
Skills: Backend Development, Full-Stack Development, API Design, Data Modeling, System Architecture
Menlo Park, California, United States · Hybrid
$204k–$255k/yr
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just u…
Skills: Strategic Finance, Financial Modeling, Pricing Strategy, Monetization, Unit Economics
Menlo Park, California, United States · On-site
$154k–$217k/yr
The Network Infrastructure team is responsible for designing, building, and operating one of the largest networks in the world. Networking is at the core of all Meta products and experiences, and we are looking for Netwo…
Skills: Network Design, Network Automation, Python, Go, C++
Menlo Park, California, United States · On-site
$154k–$217k/yr
Meta is seeking a Research Scientist to join the Fundamental AI Research (FAIR) team, one of the top industrial AI research organizations in the world. In this role, you will help build world models that learn to underst…
Skills: World Modelling, Self-Supervised Learning, Model-Based Reinforcement Learning, Model-Predictive Control, Python
Menlo Park, California, United States · On-site
$156k–$224k/yr
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just u…
Skills: Python, FastAPI, Distributed Systems, Microservices, LLM Orchestration
Menlo Park, California, United States · On-site
$140k–$160k/yr
About Exponent Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent challenges. Our visio…
Skills: Machine Learning, Deep Learning, Python, Data Science, Physics Engines
Menlo Park, California, United States · Hybrid
$156k–$207k/yr
Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can tran…
Skills: Salesforce Marketing Cloud, Pardot, Email Marketing, SMS Communication, CRM Administration
Menlo Park, California, United States · Remote OK
Who are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 22 global data centers. BrowserStack's products help developers build bug-free …
Skills: Enterprise Account Management, Strategic Account Planning, B2B SaaS Sales, Cross-selling, Upselling
Menlo Park, California, United States · Remote OK
Who are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 22 global data centers. BrowserStack's products help developers build bug-free …
Skills: Enterprise SaaS Sales, Account Management, Strategic Account Planning, Cross-selling, Upselling
Menlo Park, California, United States · On-site
Inbound Solutions Lead Hippocratic AI | San Francisco Bay Area (onsite preferred) | Product Management ABOUT US Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have saf…
Skills: Call Center Configuration, IVR Logic, Decision Tree Architecture, Product Management, Customer Implementation
Menlo Park, California, United States · On-site
$122k–$181k/yr
Meta is seeking an AI Research Scientist to advance computer vision research applied to Facebook Video Intelligence. In this role, you will develop and apply state-of-the-art deep learning and computer vision techniques …
Skills: Computer Vision, Deep Learning, Video Understanding, PyTorch, TensorFlow
Menlo Park, California, United States · On-site
$179k–$249k/yr
Meta is seeking an experienced sourcing and commodity management leader to oversee infrastructure OEM operations supporting Meta's global data center and hardware supply chain. In this role, you will lead a team of sourc…
Skills: Technical Sourcing, Commodity Management, Supplier Relationship Management, Contract Negotiation, Supply Chain Management
Menlo Park, California, United States · Remote OK
$162k–$227k/yr
Meta's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people arou…
Skills: Financial Modeling, ROI Analysis, Strategic Planning, Telecommunications, Data Analytics
Menlo Park, California, United States · On-site
$147k–$210k/yr
Meta is seeking a highly-organized, candidate with demonstrated accuracy in investigative documentation and data analysis with sound judgment and significant Sanctions Compliance experience to join the Meta FinTech Compl…
Skills: Sanctions Compliance, AML Investigations, Data Analysis, Open Source Intelligence, Case Narrative Drafting
Menlo Park, California, United States · On-site
$160k–$223k/yr
The Meta SuperIntelligence Lab (MSL) is dedicated to developing AI-powered experiences for consumers, leveraging Meta's cutting-edge models. Meta is seeking a Business Lead for the Meta SuperIntelligence Lab organization…
Skills: Executive Operations, Strategic Planning, Project Management, Stakeholder Management, Executive Communications
Menlo Park, California, United States · On-site
Description CSBio is a peptide contract manufacturing founded in 1993. Our initial products were a complete line of automated synthesizers for manufacturing and process development, with a focus on cGMP production. In 19…
Skills: Python, Streamlit, Claude Code, Codex, REST API
Menlo Park, California, United States · On-site
$152k–$213k/yr
Meta's Reality Labs, home to our Wearables, Virtual Reality, and Horizon businesses, is one of the most dynamic, fast-paced organizations at Meta and we need a Strategy, Planning & Operations Manager who can keep pace, w…
Skills: Strategic Planning, Operational Excellence, AI Workflow Integration, Budget Management, KPI Tracking
Menlo Park, California, United States · On-site
$8k–$12k/mo
Meta was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the s…
Skills: Generative AI, Deep Learning, Computer Vision, Natural Language Processing, C++
Menlo Park, California, United States • On-site
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The VP of Customer Success will serve as the executive owner for a strategic life sciences account, driving growth and net revenue retention. They will lead a cross-functional pod of Customer Success Executives and Forward Deployed Engineers to deliver AI solutions aligned with the customer's scientific and regulatory workflows.
Candidates must have 10-15 years of experience in life sciences with at least 7 years in customer-facing leadership roles. A bachelor's degree and a proven track record of managing large enterprise accounts and technical delivery teams in high-growth environments are required.
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Hippocratic AI is seeking a VP of Customer Success – Life Sciences to own our relationship with one large, strategic life sciences customer while leading a dedicated pod of Customer Success Executives (CSEs) and Forward Deployed Engineers (FDEs). This is a revenue-bearing leadership role that combines executive-level account ownership with hands-on technical delivery leadership and measurable long-term impact.
You will serve as the single executive owner for this flagship life sciences account, setting the account strategy, driving net revenue retention and expansion, and directing a cross-functional pod that pairs customer success and forward deployed engineering to deliver against the customer’s most important priorities. You will build the playbooks and processes that your pod executes. This role is ideal for a life sciences leader with a commercial edge and technical fluency who thrives in high-growth startup environments and knows how to scale both a strategic customer and a high-performing delivery team.
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week, unless otherwise specified.
Own one large, strategic life sciences customer end to end — serving as the executive point of contact and driving overall account health, satisfaction, and growth.
Lead, coach, and develop a dedicated pod of Customer Success Executives (CSEs) and Forward Deployed Engineers (FDEs), fostering a culture of accountability, collaboration, and continuous improvement.
Build trusted relationships with senior stakeholders across the customer’s organization, including executive sponsors and leaders across commercial, medical affairs, clinical operations, R&D, and IT.
Direct enterprise deployments of Hippocratic AI solutions, ensuring alignment with the customer’s operational priorities, scientific workflows, and regulatory environment.
Partner your FDEs closely with the customer’s technical teams to integrate, configure, and optimize solutions against real-world life sciences use cases.
Collaborate cross-functionally with Product, Engineering, and Sales to channel customer feedback and insights into product evolution and go-to-market strategy.
Define, track, and communicate customer success metrics — including net revenue retention (NRR) — as primary indicators of account health, and guide change management and adoption across the customer’s organization.
Build and codify best practices for onboarding, training, and workflow integration, setting the foundation for a repeatable, scalable CS + FDE pod model.
Own expansion within the account through identification and pursuit of upsell and cross-sell opportunities across the customer’s business units.
Represent Hippocratic AI at conferences, webinars, and industry forums, positioning the company as a trusted partner in life sciences AI innovation.
Bachelor’s degree from an accredited university.
10–15 years of experience in life sciences (pharmaceutical, biotech, medical device, or CRO), including 7+ years in customer-facing leadership roles working with or within life sciences organizations.
Proven ability to own a large, strategic enterprise account and lead a cross-functional team of customer success and technical/engineering staff.
Deep knowledge of life sciences workflows and operating models across areas such as commercial, medical affairs, clinical operations, or R&D.
Experience leading cross-functional initiatives in a startup or high-growth technology environment.
Strong executive presence and communication skills, with proven ability to engage C-suite executives and senior stakeholders in large enterprise organizations.
Demonstrated success in implementation excellence, change leadership, and delivering measurable results.
Track record of hitting or exceeding delivery and revenue goals in a CS organization.
Experience building or shaping customer success playbooks, team structures, and scalable processes — not just executing them.
Technical fluency sufficient to lead and direct Forward Deployed Engineers and engage credibly with customer technical teams.
Experience with AI, digital health, or clinical/scientific decision support tools.
Background in consulting, health tech, or life sciences operations transformation.
Prior exposure to regulatory, compliance, or data governance considerations in life sciences (e.g., GxP, HIPAA, 21 CFR Part 11).
Experience with pricing, packaging, or go-to-market strategy in a life sciences or healthcare SaaS environment.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Hippocratic AI - A safety focused large language model (LLM) for the healthcare industry
Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. The company was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Hippocratic AI has received a total of $278 million in funding and is backed by leading investors, including Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. For more information on Hippocratic AI, www.HippocraticAI.com. Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information. If anything appears suspicious, stop engaging immediately and report the incident.
Offices: 435 Portage Ave, Palo Alto, California 94306, US
Based on 301 listings with disclosed salaries, most technology jobs in Menlo Park, CA pay between $139k–$273k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 343 open technology positions in Menlo Park, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Meta, Snowflake, Robinhood, Mainspring Energy, GRAIL, among others. Browse the listings above to see every active employer.
Yes — 85 of the 343 open technology positions offer remote or hybrid work (27 remote, 58 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
