Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about solving technical challenges in a fast-paced, critical environment? Do you thrive in a dynamic team setting and have the …
Skills: Help Desk Support, Technical Troubleshooting, Microsoft Windows, MacOS, Cloud-based IT Support
Job Title: ISR/Air Current Operations Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Lo…
Job Title: Joint Operations Center Watch Officers Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel…
Skills: Operational awareness, Situational awareness, Crisis response, Multi-domain operations, Command and control systems
Job Title: Joint Interface Control Officer Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local…
Skills: Joint Tactical Data Link, Multi-TDL Architecture, Link-16, Link 22, Mode 5 IFF
Job Title: Data Integration and Fusion Lead Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Loca…
Skills: Data Integration, Data Fusion, Command and Control (C2) Systems, Common Operational Picture (COP), Palantir Foundry
Job Title: Joint Interface Control Officer Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local…
Skills: Joint Tactical Data Link, Multi-TDL Architecture, Link-16, Link 22, Mode 5 IFF
Job Title: Data Integration and Fusion Lead Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Loca…
Skills: Data Integration, Data Fusion, Command and Control (C2) Systems, Common Operational Picture (COP), Interoperability
Job Title: SOUTHCOM Cyber Intelligence Analyst Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: L…
Skills: All Source Intelligence Analysis, Cyber Threat Intelligence, Intelligence Preparation of the Battlespace, Target Nomination Packages, Offensive Cyberspace Operations
Job Title: SOUTHCOM Cyber Intelligence Analyst Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: L…
Skills: All Source Intelligence Analysis, Cyber Threat Intelligence, Intelligence Preparation of the Battlespace, Target Nomination Packages, Offensive Cyberspace Operations
Information Security - Declassification Specialist
Doral, Florida, United States · On-site
$80k–$90k/yr
Senior
Strategic Growth Partners provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a family of SBA-certified Native American Tribal 8(a) and multi-certified companies deli…
Skills: Classification & Declassification, Information Security, Records Management, Security Assessments, Classified Material Handling
City/State Doral, FL Work Shift First (Days) Overview: Sentara is hiring an IT Technical Support Specialist! This position is onsite. Location: Sentara Health Plan AvMed Miami 3470 NW 82nd Ave IT Office: Suite 1100 Doral…
The GCS – Security Architecture function secures Carnival Corp’s adoption of AI by protecting GenAI and agentic systems at the prompt and tool-invocation layer. This position is a hands-on engineering role centered on sc…
The GCS – Security Architecture function secures Carnival Corp’s adoption of AI by ensuring GenAI, model, and agentic systems are deployed, validated, and operated against published security standards. This position is a…
Skills: Python, AI Security Posture Management, Model Validation, Inference Layer Security, NIST AI RMF
Job DetailsJob Location: Doral, FL 33122Position Type: Full TimeJob Shift: 1st ShiftJob Category: Non DOT - Safety Sensitive PositionSUMMARY: The Technical Support Specialist III will be a member of the VSE Corporate IT …
Skills: Technical Troubleshooting, Microsoft Office 365, Active Directory, Desktop Support, Incident Management
Job DetailsJob Location: Doral, FL 33122Position Type: Full TimeJob Shift: 1st ShiftJob Category: Non DOT - Safety Sensitive PositionSUMMARY: The Technical Support Specialist III will be a member of the VSE Corporate IT …
Skills: Technical Troubleshooting, Microsoft Office 365, Active Directory, Desktop Support, Incident Management
One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our…
The Senior Manager, Digital Product leads the strategy, roadmap, and commercialization of guest-facing digital experiences, owning end-to-end product performance across mobile, web, and onboard platforms. This role is ac…
Cyber Advisor Team Lead – SOUTHCOM Joint CCMD Cyber Assistance Team
Doral, Florida, United States · On-site
$90k–$190k/yr
Senior$1.5B raised
Job Title: Cyber Advisor Team Lead – SOUTHCOM Joint CCMD Cyber Assistance Team Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Tr…
Cyber Advisor Team Lead – SOUTHCOM Joint CCMD Cyber Assistance Team
Doral, Florida, United States · On-site
$90k–$190k/yr
Senior
Job Title: Cyber Advisor Team Lead – SOUTHCOM Joint CCMD Cyber Assistance Team Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Tr…
GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video cmomunications for SOUTHCOM. This position will be located in Doral, FL and will be an onsite position. Responsibilities Establ…
Skills: VoIP, Video Conferencing, Unified Communications, Network Infrastructure, SIP
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$53k–$108k/yr
Full-time
high school, bachelor degree, professional certificate
Health Insurance, Life Insurance, Disability Insurance, Financial Benefits, Retirement Benefits, Paid Leave
Posted 10d ago
Apply by Oct 25
~40 hrs/week
Responsibilities
Provide Tier I and II technical support for internal and external mission partners while adhering to service level agreements. Manage help desk tickets from inception to resolution, ensuring detailed documentation and customer satisfaction.
Requirements
Requires a high school diploma with 3+ years of experience or a bachelor's degree in a technical field with 1+ year of experience. Proficiency in Windows, macOS, and knowledge of ITIL and Agile workflows are essential.
Full job description
Help Desk Specialist
The Opportunity:
Are you a dedicated, adaptable professional passionate about solving technical challenges in a fast-paced, critical environment? Do you thrive in a dynamic team setting and have the expertise to provide effective, efficient, timely, and valuable support for internal and external mission partners? We're looking for a customer-focused, problem-solving guru with the skills and certifications to manage dynamic workloads while delivering exceptional support to our mission partners.
As an information technology professional, you know how to interface with customers and leadership to understand needs and gain insight on shared delivery performance. You will be providing Tier I and II support for Help Desk tickets from team members and mission partners within the response service level agreement, updating tickets daily with complete notes, and ensuring tickets are resolved to the customer’s satisfaction before they are closed. You’ll educate and provide policy guidance on all inquiries. Ready to build the future of shared delivery for the better?
Join us. The world can’t wait.
You Have:
Experience providing Help Desk support in a high-demand and fast-paced environment
Experience tracking, analyzing, and resolving technical incidents systematically using industry-standard software
Experience with Microsoft Windows, macOS, and cloud-based IT support tools
Knowledge of ITIL processes and Agile workflows
HS diploma or GED and 3+ years of experience in Help Desk Support, or Bachelor’s degree in Information Technology, Information Systems, Computer Science, or Cybersecurity and 1+ year of experience in Help Desk Support
Nice If You Have:
Experience with Jira and Confluence
Knowledge of Azure, AWS, or Cloud technologies
Ability to learn emerging IT technologies
Possession of excellent organizational skills
Possession of excellent written and verbal communication skills, to interact across all organizational levels
CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate Certification
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Related keywords
Help DeskTier I SupportTier II SupportMicrosoft WindowsMacOSCloud ComputingITILAgileJiraConfluenceAzureAWSCompTIA A+ITIL FoundationMicrosoft Certified: Modern Desktop Administrator AssociateCybersecurity
Whether at the border, up in space, or on the battlefield, we build the advanced technology that makes America stronger, faster, and safer. It’s who we are and what we do. It’s in our code.
Offices: 8283 Greensboro Drive, McLean, VA 22102, US
Based on 44 listings with disclosed salaries, most technology jobs in Doral, FL pay between $70k–$187k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Doral, FL right now?
There are currently 93 open technology positions in Doral, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Doral, FL?
Companies currently hiring include SOSi, CACI International Inc, United States Agency for Global Media, Booz Allen Hamilton, Carnival Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Doral, FL?
Yes — 8 of the 93 open technology positions offer remote or hybrid work (0 remote, 8 hybrid).
How do I apply for Technology jobs in Doral, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.