Dallas, Texas, United States · Hybrid
Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily chall…
Skills: NOC Operations, Incident Management, Service Desk Management, MSP Management, ITIL
Dallas, Texas, United States · On-site
Mixed Signal Design Verification Engineer Position Summary Integrated Circuit Solutions (ICS) Group is seeking a highly motivated Mixed Signal Design Verification Engineer with a strong background in analog and mixed-sig…
Skills: Mixed signal design verification, Analog IC design, Digital IC design, Verilog, Verilog-A
Dallas, Texas, United States · On-site
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries…
Skills: Python, FastAPI, GraphQL, REST APIs, SQL
Dallas, Texas, United States · Remote OK
Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a…
Skills: Marketing strategy, Content creation, Product marketing, Lifecycle marketing, Copywriting
Dallas, Texas, United States · On-site
Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutio…
Skills: Lean methodology, Operational excellence, Continuous improvement, Change management, Value stream mapping
Detroit, Michigan, United States · Remote OK
$97k–$207k/yr
As a Software Engineer II within Servicing Technology, you’ll own full-stack features that power the client-facing and team member-facing servicing applications for millions of Rocket homeowners. Servicing Technology is …
Skills: Full-stack development, Next.js, React, NestJS, GraphQL
Dallas, Texas, United States · On-site
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries…
Skills: SQL, Python, MariaDB, MySQL, DB2
Dallas, Texas, United States · Hybrid
$155k–$233k/yr
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Skills: Product management, Strategic planning, Cloud infrastructure, Executive communication, Data analysis
Dallas, Texas, United States · On-site
Job Description To ensure uncompromising accuracy and timeliness in the delivery of critical risk metrics that support Goldman Sachs’ decision making process, our data platform is continuously growing and evolving. Capit…
Skills: Java, Scala, Python, Spark, SQL
Orlando, Florida, United States · Remote OK
$140k–$160k/yr
LOCATION: Remote REPORTS TO: Lead Software Engineer KEY RELATIONSHIPS AND TEAM: The Senior Software Engineer reports to the Lead Engineer and sits within the Dev Team, working closely alongside the product team on day-to…
Skills: Python, FastAPI, TypeScript, JavaScript, AWS Lambda
Dallas, Texas, United States · On-site
$46k–$56k/yr
Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. A Mac (Prepress) …
Skills: Prepress, Adobe Creative Suite, Mac computer, File management, Color correction
Dallas, Texas, United States · Hybrid
$112k–$120k/yr
About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growin…
Skills: Product Operations, Process Improvement, Change Management, Agile Delivery, Data Analysis
Dallas, Texas, United States · On-site
Change the world. Love your job. Texas Instruments is seeking an AI for Analog Design Engineer to join our IT organization in Dallas. In this role, you will design and build AI-enabled solutions that accelerate analog ci…
Skills: Machine learning, Analog circuit design, Generative AI, Discriminative AI, Data pipelines
Dallas, Texas, United States · On-site
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both …
Skills: Python, Embedded systems, Test automation, Hardware-in-the-loop, Software-in-the-loop
Dallas, Texas, United States · On-site
$155k–$185k/yr
The Organization: MassChallenge The Role: Vice President, FinTech Coalition (SMU) Location: Dallas, TX Reports to: Chief Growth Officer Compensation: $155,000-$185,000 About MassChallenge and the Southern Methodist Unive…
Skills: Program management, Accelerator operations, Fintech, Strategic planning, Stakeholder management
Dallas, Texas, United States · Hybrid
This position will focus on the development and streamlining of business performance reports that aid operational Product Lines to make objective decisions. This position will identify improvement opportunities and commu…
Skills: Business analysis, Data integrity, Reporting, ETL technology, Project management
Dallas, Texas, United States · On-site
Change the world. Love your job. The Product Marketing Engineer (PME) is responsible for developing business plans, marketing strategy and forecasts for assigned product lines. The PME maintains current status of custome…
Skills: Product marketing, Business planning, Marketing strategy, Forecasting, Customer requirements
Dallas, Texas, United States · Hybrid
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, inte…
Skills: Cold calling, Email outreach, Social outreach, Sales Navigator, ZoomInfo
Dallas, Texas, United States · On-site
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both …
Skills: Telecommunications, Satellite Communications, Wireless Networks, System Validation, Test Automation
Charlotte, North Carolina, United States · On-site
Summary/Objective The Paymentus Account Management Team is responsible for the retention, relationship expansion, revenue growth, reference-ability and overall satisfaction of existing Paymentus clients, through proactiv…
Skills: Account Management, Strategic Planning, Revenue Growth, Client Retention, Financial Modeling
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The Senior Manager of NOC Operations will lead 24x7 global network operations, ensuring high availability and rapid incident response across cloud and network environments. This role manages internal teams and MSP partners while driving operational excellence and continuous improvement through ITIL-based service management.
Candidates must have 10–15+ years of experience in IT Operations, NOC, or Service Desk leadership roles within global, distributed environments. Strong expertise in ITIL frameworks, cloud platforms like AWS or GCP, and managing hybrid MSP relationships is required.
Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.
We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next..
Senior Manager – NOC Operations
Reports To: VP, Platform & Cloud Services
The Senior Manager –NOC Operations will lead Aven Hospitality’s 24x7 global Network Operations Center (NOC)/Command Center functions. This role is accountable for ensuring high-availability operations, proactive monitoring, rapid incident response, and consistent service delivery across cloud, network, and end-user environments.
This leader will manage both internal teams and MSP partners, driving operational excellence, governance, and continuous improvement while ensuring alignment with business-critical hospitality systems and guest-facing platforms.
The role plays a key part in establishing scalable operations during Aven’s cloud transformation and MSP transition.
Own end-to-end operations of the 24x7 NOC / Command Center, ensuring continuous monitoring of infrastructure, applications, and network environments
Ensure timely detection, triage, escalation, and resolution of incidents across all platforms
Optimize monitoring strategy to improve signal-to-noise ratio and reduce false positives
Lead incident management processes across L1, L1.5, and L2/L3 escalation tiers
Drive Major Incident (P1/P2) response, coordination, and service restoration across teams
Ensure structured post-incident reviews, root cause analysis (RCA), and continuous improvement
Oversee global service desk operations delivering 24x7 L1/L1.5 support for end users
Ensure efficient ticket intake, prioritization, resolution, and escalation workflows
Drive improvements in service quality, user experience, and first-call resolution
Act as primary operational interface for MSP providers across NOC, Service Desk, and Cloud Ops
Govern SLAs, KPIs, and service delivery outcomes
Ensure knowledge transfer, documentation, and operational readiness during transition phases
Enforce ITSM best practices across Incident, Problem, Change, and Service Request management
Ensure alignment with ServiceNow processes and enterprise ITSM frameworks
Drive adherence to SLAs, OLAs, and compliance requirements
Lead transition-to-operations (TTO) readiness including knowledge transfer, shadowing, and go-live stabilization
Continuously optimize workflows, automation, and operational efficiency
Implement monitoring, alerting, and service reporting improvements
Build and lead high-performing NOC and IT support teams across geographies
Manage onshore/offshore staffing models with follow-the-sun coverage
Mentor team members and foster a culture of accountability and continuous learning
Provide regular operational status updates and insights to leadership
Act as escalation point for critical business-impacting incidents
Translate operational metrics into business and customer impact
10–15+ years of experience in IT Operations, NOC, or Service Desk leadership roles
Proven experience managing 24x7 operations in a global, distributed environment
Strong experience in ITIL-based service management (Incident, Problem, Change)
Demonstrated experience managing MSP/vendor relationships in a hybrid model
Experience with cloud platforms (AWS, GCP) and modern infrastructure monitoring
Strong leadership, communication, and stakeholder management skills
Experience in hospitality, travel, or highly transactional industries
Exposure to large-scale cloud transformation or carve-out programs
Familiarity with tools such as ServiceNow, Dynatrace, or equivalent observability platforms
ITIL certification (v3/v4) or equivalent
Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Contact Us
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
#LI-Hybrid#LI-TJ1Hospitality Solutions is now Aven Hospitality. Aven Hospitality, formerly Sabre Hospitality Solutions, is an independent global technology and SaaS leader in the hospitality industry, powering how hotels sell, distribute, and deliver guest experiences. SynXis, the leading global hospitality commerce and distribution platform, coordinates hotel information across 600+ integrations to ensure accuracy, consistency, and competitiveness wherever travelers discover, compare, and book. Trusted by 35,000+ hotels across 175 countries, Aven Hospitality serves as the connective layer behind many of the world’s most iconic brands—simplifying complexity behind the scenes so hoteliers can operate with confidence today and stay ready for what’s next.
Offices: 3150 Sabre Drive, Southlake, TX 76092, US
Based on 1259 listings with disclosed salaries, most technology jobs in Dallas, TX pay between $55k–$195k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,802 open technology positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Texas Instruments, Capgemini, Goldman Sachs, Dallas County, Shield AI, among others. Browse the listings above to see every active employer.
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