For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more tha…
Skills: AV Troubleshooting, Videoconferencing Standards, Customer Service, Interpersonal Skills, Problem Solving
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’…
Skills: Digital Advertising Operations, Google Ad Manager, ADvendio, Campaign Optimization, Ad Trafficking
Job Description Account Manager - Velocity Team Cary, NC - Hybrid Position (3 days in office/ 2 remote days) Description The Account Manager is a business, sales, and solutions thought leader at BlueAlly. The Account Man…
Manager, Software Development (AML) Hybrid, Cary, North Carolina We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions…
Skills: Software Development Management, Anti-Money Laundering, Cloud Computing, CI/CD, DevOps
Software Engineer, iOS Core Product - Cary, NC, USA
Cary, North Carolina, United States · Remote Solely
$140k–$200k/yr
Senior
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Senior Software Engineer, Core Experiences - Cary, NC, USA
Cary, North Carolina, United States · Remote OK
$140k–$200k/yr
Senior
Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own …
Skills: Kotlin Multiplatform, Systems Thinking, API Design, GCP, Algorithm Optimization
Software Engineer, Data Infrastructure & Acquisition - Cary, NC, USA
Cary, North Carolina, United States · Remote Solely
$140k–$200k/yr
Senior
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Role Summary Cadence is hiring a Principal AI Forward Deployment Engineer to embed with strategic semiconducto…
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs…
Skills: LAN Administration, Network Diagnostics, Hardware Troubleshooting, Server Configuration, ITSM
Vice President of Data Analytics- Hybrid | Cary, North Carolina We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions …
Skills: Data Strategy, Data Governance, Data Infrastructure, Enterprise Architecture, Team Leadership
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibili…
Skills: Governance Risk and Compliance, Cyber Risk Management, Contract Review, Third-Party Risk Assessment, Audit Support
Senior Account Executive, Industry Service Providers
Cary, North Carolina, United States · Remote OK
Senior+$1M raised
Senior Account Executive, Industry Service Providers – Cary, NC Headquarters or Mid-Atlantic Remote We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform dat…
Senior Cloud Technical Lead – Remote US or Hybrid | Cary, North Carolina Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into in…
Junior Software Development Engineer Location: Cary, NC 27513 Company: Fouress Synergy LLC Job description: About Fouress Synergy Fouress Synergy LLC is a fast-growing international trading company with operations across…
Fouress Synergy LLC is looking for a detail-oriented and proactive Junior CRM Associate Analyst to join our growing Business Intelligence & CRM team. This is a hands-on support role where you'll work closely with our Dat…
Skills: Zoho CRM, Data Analysis, Business Intelligence, CRM Administration, Lead Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$80k/yr
Full-time
401k, Flex 125 plans
Posted 77d ago
~40 hrs/week
Responsibilities
The technician provides on-site and remote resolution support for managed videoconferencing services, including tiers 1-3 troubleshooting of AV equipment. They are responsible for endpoint success, software updates, and coordinating with the VNOC and management to ensure client satisfaction.
Requirements
Candidates must have solid knowledge of AV and videoconferencing technologies, including experience with Cisco, Poly, and Crestron systems. Professionalism, a valid U.S. driver's license, and the ability to pass background checks and drug tests are required.
Full job description
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
Yorktel is currently seeking an On-Site Technician who is responsible for in room and remote resolution support liaising with the Yorktel VNOC and management to ensure smooth delivery of the Managed Videoconferencing Service for a dedicated client. The position will need to be engaged with all key customers, act as a liaison between customer and entire Yorktel service delivery team. Also responsible for measuring customer satisfaction, identifying areas of service improvement, delivering solutions and implementing long term improvement plans across the customers’ on-site support team. Reports to On-Site Technical Manager and Customer Success Manager for day to day priorities and tasks
Roles and Responsibilities:
This position reports directly to the dedicated On-Site Technical Manager. This position will complete tiers 1-3 troubleshooting of any non-functional AV equipment, assist in the set-up and support of high level multi room events, escalate any technical issues found in the rooms and conduct break fix accordingly, assist in the preventative maintenance checks, provide basic training of equipment to client personnel, service & RMA endpoints for maintenance issues and resolution. This position will directly own responsibility for endpoint success in the designated region to include software updates, firmware upgrades, onboarding, testing, and end user training. This position will also be expected to communicate internally with project managers, account managers, maintenance implementation managers, engineering staff, and sales to keep all parties up to date on the resolution of customer issues.
The position requires a high level of interpersonal and professional skills. This position should have a high level of customer service skills and be able to diffuse and control escalated situations effectively to service the customer. This position should have solid knowledge of Audio/Visual and Video Conference technologies, infrastructure, and bridge operations to effectively serve end users. This position requires the ability to resolve customer issues and will be expected to escalate any issues to management or tier 3-4 resources that are above the capabilities of the position or may be potentially sensitive. This position has no direct leadership or supervisory responsibilities, although it will entail a high level of interoperability with the Yorktel management, VNOC, and peers, at times giving direction to them to assist in and resolve issues.
Communicate with end users to assist with diagnosing and resolving issues
Respond with a sense of urgency when receiving customer correspondence
Assist in the set up and support of high level, multi room events
Escalate any technical issues found in the rooms and conduct break/fix
Assist in the preventative maintenance checks
Provide basic training of equipment to client personnel
Participate in root-cause analysis of technical issues to assist with the resolution of trouble tickets.
Update and recommend processes and procedure changes to better assist customers and resolve issues in an accurate and timely manner.
Accurately gather and manage data is central repository tools
Other duties as assigned
Skills and Abilities:
High levels of professionalism and integrity
High levels of interpersonal skills
High ability to work with peers
Exceptional customer service skills
Exceptional written, verbal and interpersonal skills
Strong business acumen and analytic competence
Excellent problem solving skills
Professional attitude and appearance at all times
May require occasional lifting (up to 25 lbs)
Requires extensive sitting, standing and walking
Domestic travel requiring multi-night stays within and at times outside the local work area
Valid U.S. driver’s license
Must be willing to complete background checks and drug tests required by current or future contracts
Technical Job Responsibilities:
Working knowledge of videoconferencing standards
Ability to troubleshooting of AV Conferencing systems
Working experience with major videoconferencing equipment such as:
Teams, WebEx, Zoom etc
Codec’s Cisco, Poly
MCU and control systems from Cisco, Poly, Crestron
Physical Requirements:
Ability to lift and carry objects up to 50 lbs.
Frequent sitting, standing, and walking
Limited weekend and/or night work may be required
Must be able to pass suitability requirements
Must be willing to complete background checks and drug tests as required by current or future contracts
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
A global leader in collaboration, systems integration, and managed services.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Wall, New Jersey
LinkedIn followers
21,549
Total funding
$13M
Yorktel-Kinly unites two leaders in collaboration, systems integration, and managed services to drive workplace transformation and deliver enhanced end-user experiences for organizations globally.
Our combined in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
With comprehensive capabilities, decades of experience, and expanded delivery teams, we empower global businesses to thrive in the hybrid world.
Find out more about Yorktel-Kinly at www.yorktel-kinly.com.
Yorktel-Kinly is a trading name used collectively to refer to the businesses within the combined group. Each company within the group continues to operate as a separate legal entity unless otherwise stated. References to Yorktel-Kinly are for marketing and communication purposes only and does not imply legal consolidation, merger, or the transfer of assets, rights, obligations, or liabilities between the respective companies. Any contracts, services, invoices, or legal commitments will remain the responsibility of the individual company issuing them. Formal changes to corporate structure or legal entities, if any, will be communicated in due course.
Offices: 1350 Campus Pkwy, Suite 202, Wall, New Jersey 07753, US · 901 Elkridge Landing Rd, #375, Linthicum Heights, Maryland 21090, US · 33 Upton Drive, Wilmington, MA 01887, US · 1-2 Cedarwood, Chineham Business Park, Basingstoke, Hampshire RG24 8WD, GB · 342 Victory Dr, Herndon, Virginia 20170, US
Based on 127 listings with disclosed salaries, most technology jobs in Cary, NC pay between $75k–$200k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Cary, NC right now?
There are currently 256 open technology positions in Cary, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Cary, NC?
Companies currently hiring include Epic Games, SAS, Bright Vision Technologies, Sargent & Lundy, Deutsche Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Cary, NC?
Yes — 113 of the 256 open technology positions offer remote or hybrid work (33 remote, 80 hybrid).
How do I apply for Technology jobs in Cary, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.