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IT Service Desk Senior Specialist GESC German Speaker (VOIS)
Cairo, Cairo, Egypt · On-site
Mid level
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Full-time
bachelor degree
Global impact projects, Modern cloud and MLOps technologies, Technical strategy influence, Collaborative international environment, Mentorship opportunities, Continuous learning
Posted 14d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
The Machine Learning Engineering Lead will design, develop, and deploy scalable end-to-end ML solutions while establishing technical standards and operational excellence. They will also provide technical leadership, mentorship, and guidance to engineering teams to ensure high-quality delivery.
Requirements
Candidates must have a bachelor's degree in a relevant field and demonstrated experience in machine learning engineering and production-scale solution delivery. Proficiency in programming languages like Python and experience with ML frameworks, cloud platforms, and big data technologies are required.
Full job description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a highly skilled Machine Learning Engineering Lead to drive the quality, scalability, and standardisation of machine learning solutions across the organisation. This role focuses on designing, developing, deploying, and maintaining end-to-end ML solutions while establishing technical standards, coding practices, and operational excellence. The successful candidate will combine strong software engineering expertise with advanced machine learning knowledge, work closely with stakeholders across distributed teams, and provide technical leadership, mentoring, and guidance to engineering colleagues.
What you’ll do
Provide technical leadership, mentoring, and guidance to junior and senior machine learning engineers, acting as a key technical reference within the team.
Design, develop, and deliver solutions for large-scale, real-world machine learning challenges.
Create, maintain, and optimise data pipeline platforms, ML pipelines, workflows, and automation solutions.
Oversee project priorities, deliverables, timelines, and technical quality standards.
Refactor and optimise machine learning algorithms to ensure production readiness and operational efficiency.
Design and develop cloud-based integrations and APIs.
Deliver containerised microservices following test-driven development practices.
Enable and integrate cloud capabilities into developed tools and platforms.
Build web applications and tools that support data scientists and facilitate customer consumption of machine learning services.
Follow accessibility standards, cross-browser compatibility requirements, and established engineering best practices.
Promote high-quality software engineering practices through code reviews and collaborative development.
Collaborate with planners, product teams, and stakeholders to design, develop, and operate tools that meet business requirements.
Support troubleshooting, root cause analysis, and issue resolution activities in collaboration with other teams.
Lead technical training sessions, contribute to standard operating procedures, and support engineering recruitment activities.
Conduct peer programming, knowledge sharing, and continuous improvement initiatives across the engineering community.
Who you are
Bachelor's degree in Computer Science, Engineering, Data Science, or a related discipline, or equivalent practical experience.
Demonstrated experience in machine learning engineering, software engineering, and production-scale solution delivery.
Strong expertise in machine learning algorithms, statistical modelling, and data analysis techniques.
Proficiency in Python, R, Java, or similar programming languages.
Experience with machine learning frameworks such as TensorFlow, scikit-learn, or equivalent technologies.
Strong knowledge of data pre-processing, feature engineering, and large-scale data manipulation.
Solid foundation in mathematics, statistics, and probability theory.Experience deploying, monitoring, and maintaining machine learning models throughout the full ML lifecycle.
Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud.
Experience working with big data and distributed technologies such as Hadoop, Spark, and Kubernetes.
Strong understanding of Generative AI concepts and prompt engineering practices.
Experience working within international and geographically distributed teams.
Ability to facilitate workshops, validation sessions, and stakeholder discussions.
Excellent analytical, problem-solving, communication, and collaboration skills.
Experience mentoring colleagues and delivering technical training.
Ability to create and maintain standard operating procedures and engineering standards.
Commitment to continuous learning and adapting to emerging technologies and industry trends.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s in it for you
Opportunity to work on large-scale machine learning and AI initiatives with global impact.
Exposure to modern cloud, data engineering, and MLOps technologies.
Chance to influence engineering standards, coding quality, and technical strategy.
Collaborative international working environment with cross-functional stakeholders.
Opportunities to mentor colleagues and contribute to the growth of the wider engineering community.
Continuous learning through exposure to emerging technologies, Generative AI, and advanced machine learning practices.
What skills you will learn
Advanced machine learning lifecycle management and production deployment practices.
Scalable data engineering and cloud-native architecture design.MLOps, automation, orchestration, and platform engineering capabilities.Leadership, mentoring, stakeholder management, and technical coaching skills.
Enterprise-scale API development and microservices architecture.
Generative AI implementation and prompt engineering best practices.
Technical governance, software quality assurance, and engineering standardisation.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We are pioneering a new Partnership model for the Telco industry, where the sharing of ideas, innovation, platforms and services will unlock opportunities for our people and value for our customers.
With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We deliver value and results at scale by leveraging technology, data and our talented international team of 30K professionals in the following services:
Technology, Business, B2B, Corporate Services, Customer Care.
Our commercial model creates clear, benchmarked and competitively-priced services so that we can offer guaranteed outcomes for customers with flexibility and optionality.
Bringing together our combined strengths with our strategic partner Accenture our strategy is to:
Commercialise: Create cost transparency and foster trust and growth for our customers
Re-platform: To simplify, streamline and scale our business
Extend beyond our borders: deepening our relationships, growing our services and expanding our customer base across new customers & new geographies
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
Offices: London, GB · Pune, IN · Giza, EG · Romania, RO · Budapest, HU
Information TechnologyConsultingInformation Services
How many Technology jobs are open in Cairo, Egypt right now?
There are currently 1,044 open technology positions in Cairo, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Cairo, Egypt?
Companies currently hiring include Orange Business, PwC, Capgemini, VOIS, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Cairo, Egypt?
Yes — 363 of the 1044 open technology positions offer remote or hybrid work (102 remote, 261 hybrid).
How do I apply for Technology jobs in Cairo, Egypt?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.