Boise, ID, US Bilingual (Spanish - English) Requisition ID: 1016 Apply Salary Range: $20.00 to $22.00 (USD) Hourly Job Description Summary: We are currently seeking a motivated bilingual (Spanish-English), customer-orien…
ClickBank is seeking a talented Business Intelligence Analyst to join our BI team! What is ClickBank? Hint: we are not a bank! ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the …
Skills: Sql, Looker, Snowflake, Data Analysis, Business Intelligence
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: Physical Failure Analysis, Statistical Data Analysis, Focused Ion Beam (FIB), Scanning Electron Microscope (SEM), Chemical Safety
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Basic Qualifications Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLE…
Skills: Information Systems Security Management, Risk Management Framework, NIST Compliance, DCSA Requirements, Vulnerability Scanning
New College Grad - Product Yield Enhancement Engineer, HBM
Boise, Idaho, United States · On-site
Entry level$8.9B raised
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
New College Grad - Product Yield Enhancement Engineer, HBM
Boise, Idaho, United States · On-site
Entry level$8.9B raised
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: Data Science, Software Engineering, Advanced Analytics, Machine Learning, Statistics
Overview At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented level…
Skills: Layout Edit Tools, Cadence ICFB, KLayout, JMP, Spot Fire
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: Process Integration, Device Physics, Materials Science, Experiment Design, Data Analysis
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: Process Integration, Change Management, Analytical Problem Solving, Time Management, Technical Documentation
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: Salesforce Architecture, System Integration, UML, BPMN, Azure DevOps
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up…
Skills: System Installation, Programming, System Certification, Technical Support, Blueprint Reading
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up…
Skills: System Installation, Programming, System Commissioning, Blueprint Reading, Technical Support
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Overview PDF Solutions, Inc. (NASDAQ: PDFS) is PDF Solutions is the leading commercial data, analytics, and mission critical platform spanning the semiconductor industry. We provide yield and operational efficiency impro…
Sr. Enterprise Network Support Engineer , eero CX Eng
San Francisco, California, United States · On-site
$121k–$188k/yr
Senior$35B raised
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. As eero expands into the…
Job Summary: The Software Development Engineer role at Clearwater Analytics spans a spectrum of responsibilities with a focus on designing, implementing, and managing software systems. The role requires continuous learni…
Skills: Data Structures, Algorithms, Object-Oriented Design, Modern Programming Languages, Analytical Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$22/hr
Full-time
high school
Posted 42d ago
~40 hrs/week
Responsibilities
Handle inbound customer support interactions via phone, email, and web to resolve technical issues for HydroPoint products. Document all interactions in Salesforce and manage the warranty product replacement process.
Requirements
Requires a high school diploma and bilingual fluency in Spanish and English. A minimum of two years of technical customer support experience is strongly preferred, along with troubleshooting skills in hardware and software.
Full job description
Boise, ID, US
Bilingual (Spanish - English)
Requisition ID: 1016
Salary Range: $20.00 to $22.00 (USD) Hourly
Job Description Summary:
We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer’s need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction.
This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc.
Key Responsibilities:
Handle all in-bound customer support interactions (phone calls, email, web requests)
Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues
Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions
Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce)
Use the company Return Authorization process to facilitate warranty product replacements
Maintain clear and accurate records of all customer interactions
Maintain a professional manner at all times
Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers
Must be available to work a set day shift Monday-Friday (flexible schedule options are available)
Other duties as assigned or directed by the company
Required Skills & Experience:
Spanish-English bilingual language skills
A proven track record in a technical support, call center, and customer service position is required
High School Diploma or equivalent
Minimum of two years of technical customer support experience is strongly preferred
Hardware and software technical troubleshooting background is highly desired
Experience in irrigation principles and systems is preferred
Experience with electrical and/or mechanical systems is preferred
Experience with IoT, networks, and cellular communications is preferred
Excellent written and verbal communication skills are required
Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools
Practical problem-solving, critical thinking, and troubleshooting skills
Well-honed listening skills and ability to identify root cause problem statements
An ability to diffuse high-pressure situations through effective communication and empathy
A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment
Self-starter with a hands-on approach to training and a desire for continued learning
Positive attitude and ability to work well as part of a collaborative team
Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others
Attention to detail and the ability to assess and prioritize multiple tasks efficiently
HydroPoint® is the proven leader in smart water management solutions. Its WeatherTRAK®, Baseline®, and WaterCompass® product lines help companies maximize water savings, reduce operating costs, minimize business risks, and achieve sustainability goals. An EPA WaterSense® Partner of the Year, HydroPoint combines IoT technology, data analytics, and automation to optimize irrigation, flow management, and leak detection. Its solutions deliver visibility and control to commercial, government, education, and community sites. Located in the San Francisco North Bay for over 15 years, HydroPoint helps to reduce the world's water waste by making the best and most efficient use of our most important resource. For more information, visit www.hydropoint.com.
Offices: 1722 Corporate Circle, Petaluma, California 94954, US · 1720 Corporate Circle, Petaluma, CA 94954, US
water conservationsmart irrigationwater efficiencysmart water managementand leak monitoringSmart BuildingCleanTechSoftwareInternet of ThingsBig Data
How many Technology jobs are open in Boise, ID right now?
There are currently 460 open technology positions in Boise, ID listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Boise, ID?
Companies currently hiring include Micron Technology, Applied Materials, Clearwater Analytics, KLA, Simplot Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Boise, ID?
Yes — 51 of the 460 open technology positions offer remote or hybrid work (22 remote, 29 hybrid).
How do I apply for Technology jobs in Boise, ID?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.