Austin, Texas, United States · Hybrid
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything -…
Skills: API Debugging, Webhooks, E-commerce Platforms, SQL, Postman
Austin, Texas, United States · Hybrid
At Favor, we are passionate about building a delivery experience that Texans love. As the Merchandising Manager, you will shape how our customers discover their favorite merchants and products in the app. You will develo…
Skills: Merchandising, Data-driven strategy, Content structure, Cross-functional collaboration, Business analytics
New York, New York, United States · On-site
$200k–$250k/yr
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI…
Skills: Python, Go, System Design, RESTful APIs, PostgreSQL
Austin, Texas, United States · On-site
$25/hr–$42/hr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Electronics Troubleshooting, RF Theory, Mechanical Engineering, Vacuum Technology, Plasma Processing
Santa Clara, California, United States · On-site
$106k–$205k/yr
About GlobalFoundries GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology c…
Skills: Design Verification, RISCV Architecture, System-Verilog, Verilog, UNIX OS
New York, New York, United States · On-site
$175k–$300k/yr
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI…
Skills: Cloud Infrastructure, Observability Platforms, API Design, Distributed Systems, Data Pipelines
New York, New York, United States · On-site
$175k–$300k/yr
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI…
Skills: Distributed Systems, Data Pipeline Engineering, API Design, Observability, Kubernetes
Santa Clara, California, United States · On-site
$106k–$205k/yr
About GlobalFoundries GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology c…
Skills: Design Verification, RISCV Architecture, System-Verilog, Verilog, UNIX OS
New York, New York, United States · On-site
$175k–$300k/yr
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI…
Skills: Backend Engineering, Distributed Systems, Data Pipeline Engineering, API Design, Observability
Austin, Texas, United States · On-site
Company Description Who We Are Travoom is currently paused as we focus entirely on building OleOle — a football-focused social network, messaging platform, and sports super app designed for the world’s biggest sport. At …
Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
Company Description Who We Are Travoom is currently paused as we focus entirely on building OleOle — a football-focused social network, messaging platform, and sports super app designed for the world’s biggest sport. At …
Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
Company Description Who We Are Travoom is currently paused as we focus entirely on building OleOle — a football-focused social network, messaging platform, and sports super app designed for the world’s biggest sport. At …
Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
Company Description Who We Are Travoom is currently paused as we focus entirely on building OleOle — a football-focused social network, messaging platform, and sports super app designed for the world’s biggest sport. At …
Skills: Fundraising, Financial Strategy, Capital Allocation, Investor Relations, Startup Finance
Austin, Texas, United States · On-site
Req ID: 135889 Remote Position: No Region: Americas Country: USA State/Province: Texas City: Austin Summary Celestica is looking for a dynamic software engineer who is passionate about working closely with the HW/SW inte…
Skills: C Programming, Linux Kernel, Device Drivers, OpenBMC, IPMI
Austin, Texas, United States · On-site
About the Role We are seeking Robotics Operations Technicians to support daily robot deployment, testing, and operational activities across a variety of robotics programs. The successful candidate will help ensure roboti…
Skills: Robotics Operations, Troubleshooting, Equipment Inspection, Data Collection, Hardware Replacement
Austin, Texas, United States · On-site
About the Role We are seeking Robot Teleoperators to support next-generation robotics and AI programs. In this role, you will remotely operate and supervise robotic systems through advanced control interfaces, helping ro…
Skills: Robot Teleoperation, Hand-Eye Coordination, Data Collection, Data Annotation, Telemetry Monitoring
Austin, Texas, United States · On-site
About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsi…
Skills: Teleoperations, Robotics Operations, Team Leadership, Operational Excellence, KPI Monitoring
Austin, Texas, United States · Hybrid
Software Engineer, Data (L1) Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. About Acrisure Acrisure Enter…
Skills: SQL, Scala, Python, Java, Data Lake
Austin, Texas, United States · Hybrid
$180k–$253k/yr
Location: Austin (Domain), TX (In-office 4x per week) Company: Kizen, www.kizen.com OTE - $207,000-$253,000K Senior Backend Engineer About Us Kizen is a leading AI platform for the future of work, redefining how people a…
Skills: Python, LLM Production, Django, LangGraph, LiteLLM
Austin, Texas, United States · On-site
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Strategic Sourcing, ODM Management, Contract Manufacturing, Value Engineering, Should-Cost Modeling
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Investigate and resolve technical escalations related to APIs, webhooks, and shipping configurations for merchants. Act as a technical subject matter expert and bridge the gap between customers and the product engineering teams.
Requires 2-3+ years of experience in technical customer support within SaaS, e-commerce, or logistics. Proficiency in tools like SQL, Postman, and JavaScript, along with a strong understanding of APIs and e-commerce platforms, is expected.
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
We’re seeking a reliable, organised, and technically minded Support Specialist who enjoys problem-solving and delivering great customer experiences. You’ll handle technical questions from merchants, investigate issues across our platform, and help ensure merchants get fast, accurate resolutions.
This role blends customer support with light technical investigation: part troubleshooting, part educator, part translator between merchants and our product/engineering teams.
You’ll work on a wide variety of workflows, from reviewing API logs to helping merchants understand customs docs and you’ll be a key contributor to improving the support function as we grow. You’ll work closely with our CX, Product, and Engineering teams to keep merchants moving and make our support function even better.
Investigate technical issues escalated from our CX team.
Review API logs, webhook events, and internal monitoring tools.
Act as a Tier 2 escalation point for issues such as:
API errors
Webhook failures
Customs or documentation questions
Stripe disputes
Carrier claims (lost/damaged parcels)
Label regeneration & shipping rule misconfigurations
Become a subject-matter expert (SME) in a product area (e.g., Automations, APIs, Integrations).
Work cross-functionally with Product, R&D, Account Managers, CSMs, and Ops to troubleshoot merchant issues.
Join merchant calls when a technical specialist is needed for clarification or support.
Create and maintain documentation, internal guides, and Knowledge Base articles.
Contribute to process improvements that help reduce ticket volume and improve the support experience.
2-3+ years in Technical Customer Support, ideally in SaaS, e-commerce, or logistics.
Strong working knowledge of:
APIs & webhooks (authentication, error codes, debugging)
E-commerce platforms (Shopify, BigCommerce, WooCommerce)
Payments & disputes (Stripe or similar)
Shipping & logistics (carriers, customs docs, duties/taxes)
Excellent communication skills - able to explain technical concepts clearly.
Proficiency with tools such as SQL, Postman, JavaScript, JSON, Shopify, or basic HTML/CSS.
Empathetic and solution-oriented approach to customer interactions.
Ability to manage escalations and coordinate with multiple teams.
Strong organisational and time-management skills in a fast-paced environment.
Merchant issues are resolved quickly, accurately, and with great communication.
Documentation and internal tooling become easier for the rest of the team to use.
You become the go-to person for one or more technical areas.
Insights you surface help improve product quality and reduce future issues.
Merchants feel confident and supported after technical escalations.
Competitive base salary.
Stock options in a high-growth startup.
Competitive PTO with public holidays additional.
Private Health.
Pension.
Wellness benefits.
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
The First Agentic Storefront
Swap built the first agentic Storefront that replaces your traditional static website with an immersive agent-led commerce experience, guiding shoppers through product discovery, virtual try-on, and checkout in a single experience. The Storefront captures real-time customer intent, increases conversion, with customers spending 2x more time on site than a traditional website. The agent guides customers through your product catalogue, helps them build outfits for specific occasions, remembers their previous searches, and is always learning about the customer to enhance every subsequent visit the customer makes to the site. Trusted by 700+ brands, Swap helps businesses sell anywhere and scale globally - all from one unified platform. The Future of Commerce Starts Here. 🌐 swap-commerce.com
Offices: Manette Street, Ilona Rose House, London, England, GB · 107 Greenwich St, New York City, New York 10006, US · 1645 E 6th St, Austin, Texas 78702, US · Keizergracht 572, Amsterdam, Netherlands 1017 EM, NL
Based on 2719 listings with disclosed salaries, most technology jobs in Austin, TX pay between $79k–$224k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,889 open technology positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Applied Materials, Fluidstack, AMD, Apple, among others. Browse the listings above to see every active employer.
Yes — 1942 of the 4889 open technology positions offer remote or hybrid work (554 remote, 1388 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
