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Manage senior-level client relationships to drive the adoption of the Aladdin platform and align its capabilities with client business objectives. Oversee commercial outcomes including renewals and upsell opportunities while acting as a bridge between clients and internal product teams.
Requires over 7 years of experience in financial services or consulting with a strong understanding of investment management and financial securities. A bachelor's degree in a business or technical field is preferred, along with the ability to communicate complex quantitative and technological concepts.
About BlackRock Solutions
BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform, Aladdin®, which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for clients with portfolios totaling over $20 trillion. Our diverse client base includes external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of BlackRock’s long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.
About Aladdin Client Engagement
Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. The team is responsible for maximizing the value of the Aladdin product through engagement, education, and close partnership with clients. This is a client-facing role that requires building deep and highly effective partnerships with clients to understand and solve problems as a trusted consultant, problem solver, and business partner.
Position Overview
We are seeking a strategic relationship manager who can bridge institutional client relationship management with knowledge of client industry needs, financial markets, and the broader Aladdin ecosystem. The successful candidate will help maximize BlackRock’s client value proposition, advance client outcomes, and deepen enterprise adoption of Aladdin.
Key Responsibilities
Own and expand relationships with clients’ senior management, including CIOs, CROs, CFOs, COOs, CTOs, and Heads of Desks, to understand business objectives and help clients use Aladdin expertise to achieve their firm’s goals.
Connect client executives with senior BlackRock leaders when appropriate to further strengthen the overall relationship and help facilitate opportunities for BlackRock asset management mandates.
Cultivate and mobilize an extensive network of BlackRock partners across functions to orchestrate holistic, enterprise-wide solutions tailored to each client’s strategic needs.
Understand each client’s business challenges and propose Aladdin-enabled solutions that drive value and adoption.
Assist clients in leveraging Aladdin to its fullest across the entire investment and portfolio lifecycle.
Own the commercial success and financial outcomes for clients, including renewals, new product subscriptions, and changes to fee structure.
Partner with Business Development and clients to identify upsell and cross-sell opportunities for additional Aladdin products and services, and drive those opportunities to successful outcomes.
Ensure client product feedback is communicated to Product Managers and work with Product Management and other internal stakeholders to guide and align future development by bringing the voice of the client to the table.
Stay current on industry trends to help clients stay ahead of changing conditions and further strengthen standing as a trusted advisor.
Engage with clients to define strategic and tactical initiatives to resolve issues, expand adoption, and embed Aladdin. Partner with internal value delivery teams to ensure execution from project inception through realization of the desired future state.
Qualifications
7+ years of work experience in financial services or consulting.
Undergraduate degree in Business, Economics, Accounting, Finance, or Engineering preferred.
Strong interest in FinTech and financial institutions, including banks and insurance companies, and/or asset management.
Strong background in buy-side investment management, risk management, and/or middle-office workflows preferred.
Strong understanding of fixed income and equity securities, markets, and their operational workflows; knowledge of alternative investments and their lifecycle is a plus.
High level of comfort with complexity across quantitative, technological, and process-oriented topics.
Outstanding communication skills, with the ability to present complex concepts simply and clearly to a range of audiences.
Preferred Skills and Experience
Experience with SQL, UNIX, BI tools such as Tableau or Power BI, similar tools, and/or Aladdin is a plus.
Proficiency with commonly used AI tools, such as Copilot and ChatGPT, and customer relationship management platforms.
CFA, FRM, CIMA, or CAIA certification is a plus but not
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Global asset manager. Technology provider. Helping more and more people experience financial well-being.
BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. We help millions of people invest to build savings that serve them throughout their lives. We always start with our clients’ needs and look to offer them more quality choices for how and where to invest their money. Our global investments platform offers our clients access to the world’s markets while making investing easier and more affordable. And with offices in more than 40 countries, our global expertise helps them navigate changing markets to stay ahead of the curve. Follow us for global insights shaping the economy, conversations about financial well-being and more information on culture and careers at BlackRock. https://bit.ly/3n6Fxdy
Offices: 50 Hudson Yards, New York, NY 10001, US · 1 Semple Street, Edinburgh, Scotland EH3 8BL, GB · 20 Anson Rd, Singapore, Singapore 079912, SG · 12 Throgmorton Avenue, London, England EC2N 2DL, GB · 400 Howard St, San Francisco, CA 94105, US
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