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Lead the orchestration of real-time, intelligent customer experiences to drive growth in card acquisitions. Manage the transition from legacy vendor systems to an internally built core while collaborating with engineering and business units to improve platform capabilities.
Requires a Bachelor's or Master's degree in a quantitative, business, or marketing field, or a Bachelor's degree with 3 years of Product Management experience. Preferred candidates have experience translating business strategy into consumer-facing digital products.
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
We are seeking a Product Manager who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate the build of end-to-end innovative real-time, intelligent experiences to drive growth in card acquisitions. As a horizontal product manager, you will be a thought leader with a strategic multidisciplinary mindset, sitting at the interface of business and technology. You will work backwards from the customer objectives to influence and drive transformation in our platform strategy to unlock a flywheel of value creation.
This is a high visibility and impact role, and will have a good mix of technical product complexity and business impact. Key responsibilities would include:
Developing an end-to-end understanding of our Decisioning as a Service platforms and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest
Driving the Card Acquisitions financial-core modernization to completion, transitioning from our legacy vendor to the new internally built core, unlocking data processing flows that power real-time, intelligent customer experiences
Systematically partnering with our internal business unit customers to understand their strategic priorities and needs from Decisioning Platforms
Collaborating with product and engineering teams across platforms to create a continuous feedback loop to improve our acquisitions service capabilities and move to self-serve
Understanding long term roadmaps across decisioning ecosystem and feeding that into scoping/prioritization of business initiatives to create efficiencies
Socializing and refining complex acquisitions initiatives by collaborating with capability product/engineering leads and architecture to create solutions
Identifying the full set of resources needed for delivery of groomed initiatives and driving prioritization and trade-off conversations as necessary
Partnering with Ops, Legal/Compliance, Data governance and Risk to identify if new controls or updates are needed for well managed launch of initiatives
Leading development and execution of end to end testing scenarios and validations to launch new initiatives in a well-managed way
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
OR
Bachelor's degree in any field and 3 years of Product Management experience
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/
Offices: 1680 Capital One Drive, McLean, Va 22102, US · 8020 Towers Crescent Dr, Vienna, VA 22182, US · 2 Bethesda METRO Center, Bethesda, MD 20814, US
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