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Provide L2/L3 production support for mission-critical liquidity reporting and financial applications to ensure high availability. Lead root cause analysis and collaborate with technical and business teams to resolve complex production outages.
Requires a degree in Computer Science or related field with over 8 years of experience in application support, including lead experience. Must possess strong technical skills in Unix, SQL, and Big Data technologies alongside deep domain expertise in financial services.
We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [Unix, SQL, Big Data technologies] and deep domain expertise in financial services such as Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle.
This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.
Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].
Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.
Maintain and improve knowledge bases, SOPs, and runbooks for production support.
Participate in change management and release activities, including deployment validations.
Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.
Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
Contribute to continuous service improvement, stability management and automation initiatives.
Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
8+ Years of experience in application or production support with 2+ years at a lead level.
Strong hands-on experience with.
Unix/Linus [ scripting, file manipulation, job control]
SQL is a must [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
Big Data technologies [ Hadoop, Hive, Spark ]
Job Schedulers like Autosys.
Log analysis tools.
Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
Familiarity with CUSIP, ISINs and other instrument identifiers.
Knowledge of front office/back office and reporting workflows and operations.
Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
Effective communication and stakeholder management skills across business and technical teams.
Experience with ITIL processes, including incident, problem and change management.
Exposure to cloud platforms and containerization [ Docker, Kubernetes ]
Experience with scripting languages [ Python, Shell ]
Knowledge of messaging services , middleware [ Kafka, MQ ]
Familiarity with regulatory and compliance reporting tools and processes.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
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