Boston, Massachusetts, United States · Remote OK
About Ibex: IBEX develops state-of-the-art artificial intelligence solutions for cancer diagnostics. Our cutting-edge technology is transforming the diagnosis of cancer, leading to rapid and accurate decision making and …
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Boston, Massachusetts, United States · On-site
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At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Lead, Lifecycle Marketing Automation to jo…
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Serverless is how modern applications get built. You'll own the story. AWS Lambda processes over 15 trillion invocations per month. Lambda durable functions are redefining how developers build resilient, long-running wor…
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UMass Boston - College of ManagementBoston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · Hybrid
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We’re looking for an Inside Sales Representative, Small Market to help Foley grow by connecting small businesses with solutions that keep them compliant, protected, and moving forward. This is a high-volume, full-cycle s…
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Boston, Massachusetts, United States · Hybrid
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Boston, Massachusetts, United States · Remote OK
$160k–$190k/yr
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Boston, Massachusetts, United States · On-site
$95k–$125k/yr
Job Title: Application & AI Integration Engineer Department: Digital Development Supervisor: Senior Director, Digital Development & Innovation Job Classification: Full Time Job Type: Exempt Summary: The Application & AI …
Skills: Laravel, PHP, HTML, CSS, JavaScript
Boston, Massachusetts, United States · Hybrid
$90k–$115k/yr
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Boston, Massachusetts, United States · Hybrid
$78k–$117k/yr
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Boston, Massachusetts, United States · On-site
Summary QuEra is building its next-generation quantum computer in Boston: the first fault-tolerant, universal quantum computer at a scale where commercially useful applications become possible. This is the scientific, te…
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Boston, Massachusetts, United States · On-site
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Skills: Quantum Computing, AMO Physics, Calibration, Benchmarking, Modeling
Boston, Massachusetts, United States · Remote OK
Senior Product Marketing Manager Boston, MA, USA (Boston preferred; remote candidates in the US will be considered) Summary QuEra Computing is the leader in commercializing quantum computers using neutral atoms, which is…
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Boston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · On-site
$180k–$250k/yr
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Boston, Massachusetts, United States · Hybrid
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Location: Waltham, MA (hybrid) ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the ent…
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Mountain View, California, United States · Hybrid
$166k–$331k/yr
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Boston, Massachusetts, United States · Hybrid
$200k–$260k/yr
Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the gl…
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Boston, Massachusetts, United States • Remote OK
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The Technical Account Manager will own the end-to-end customer relationship, managing onboarding, implementation, and ongoing adoption of Ibex solutions. They will serve as the primary technical point of contact, collaborating with internal teams to ensure system performance and customer value realization.
Candidates must have a Bachelor's or Master's degree and at least 3 years of experience in technical account management or implementation within healthcare IT or digital pathology. Strong communication skills and knowledge of cloud infrastructure and HIPAA compliance are essential for this role.
About Ibex:
IBEX develops state-of-the-art artificial intelligence solutions for cancer diagnostics. Our cutting-edge technology is transforming the diagnosis of cancer, leading to rapid and accurate decision making and providing new diagnostic insight to enable precision medicine.
IBEX is a well-funded start-up with global presence and headquarters in the USA.
Our world-class team of researchers, engineers and medical experts is growing. If you are an outstanding professional, passionate about your work, a team player and want to make a difference in the lives of millions of people – Come join us!
As a Technical Account Manager at Ibex Medical Analytics, you will own the end-to-end customer relationship across both the technical and business dimensions - from onboarding and implementation through ongoing operation, adoption, value realization, and expansion.
You will act as a trusted technical partner and primary point of contact for assigned customers, ensuring they successfully deploy, operate, adopt, and maximize the value of Ibex solutions. You will work closely with customer stakeholders and collaborate cross-functionally with Product, R&D, and Sales to drive customer success and continuously improve the customer experience.
Responsibilities:
Own assigned customer accounts end-to-end, covering both technical account management and customer success throughout the customer lifecycle.
Lead customer onboarding and implementation, including solution deployment, configuration, integrations, and coordination of technical activities across internal and customer teams.
Serve as the primary point of contact for assigned customers, building strong, trusted relationships with key technical, operational, and business stakeholders.
Drive customer adoption and value realization by understanding customer workflows and needs, monitoring usage and engagement, and proactively identifying opportunities to improve outcomes.
Own account health and proactively manage risks, identifying potential issues early, developing mitigation plans, and ensuring customers remain successful and engaged.
Monitor system performance and product usage, working with customers and internal teams to optimize system operation and user experience.
Coordinate technical issue resolution with Support, Product, and R&D, ensuring effective prioritization, communication, and follow-through with the customer.
Provide hands-on technical support to customers when needed, including troubleshooting, investigation, and guidance on system usage
Bachelor’s or Master’s degree.
3+ years of hands-on experience as a Technical Account Manager, Technical Implementation Manager, or similar customer-facing technical role within Digital Pathology, IMS, EHR, or healthcare IT - a must.
Proven experience owning the full customer lifecycle, from technical engagement and implementation through go-live, stabilization, adoption, ongoing success, and growth - a must.
Experience managing customer relationships and account health, proactively identifying risks, driving adoption, and ensuring customer satisfaction and retention.
Experience with Digital Pathology workflows and integrations - preferred.
Proven ability to lead change in clinical environments, including supporting the transition from analog to digital workflows.
Strong relationship-building, communication, and presentation skills, with the ability to engage senior and C-suite hospital stakeholders and communicate technical and clinical value.
Knowledge of cloud-based solutions and IT infrastructure.
Knowledge of healthcare data privacy and compliance (HIPAA).
Hands-on, proactive, and highly collaborative, with excellent written and verbal English. Additional languages - preferred.
US-based remote role, with ~25% travel and availability during US Eastern Time Zone hours.
We are an equal opportunity employer and committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others.
Pioneering AI-based cancer diagnostics in pathology
Ibex Medical Analytics pioneers AI-based cancer diagnostics in pathology. Pathologists are challenged to provide accurate and timely cancer diagnoses as their workloads keep increasing due to a rise in cancer prevalence and advances in personalized medicine that result in growing diagnostic complexity. We use artificial intelligence (AI) to develop clinical-grade algorithms and digital workflows that detect cancer as accurately as a human pathologist. Our platform demonstrated outstanding outcomes in clinical studies and helps pathologists and providers eliminate diagnostic errors, implement real-time quality control, reduce diagnosis time and boost productivity. Deployed worldwide, Ibex is the first-ever AI-powered cancer diagnostics platform used in routine clinical practice in pathology labs, with demonstrated success in improving the quality and efficiency of cancer diagnosis. We are a multidisciplinary team of entrepreneurs, data scientists, software engineers and medical experts, working together to realize our vision: transform cancer diagnosis with AI and improve patient care. If you are an outstanding professional constantly looking for challenges, passionate about your work, a team player and want to make real impact – we want to hear from you.
Offices: 17 Station Street, Suite 203, Brookline, Massachusetts 02445, US · Tel Aviv, IL
Based on 2126 listings with disclosed salaries, most software jobs in Boston, MA pay between $100k–$227k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,667 open software positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, WHOOP, State Street, Liberty Mutual Insurance, Klaviyo, among others. Browse the listings above to see every active employer.
Yes — 1695 of the 2667 open software positions offer remote or hybrid work (463 remote, 1232 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
