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Full-time
Employee shares program, 40% off fashion and beauty products, 30% off Zalando Lounge, 2 paid volunteering days, Hybrid working model, Work from abroad for up to 30 days
Posted 8d ago
~40 hrs/week
Responsibilities
You will provide hands-on technical leadership for the payments department, driving architecture and engineering strategy at an organizational level. You will also lead the integration of autonomous agents into the software development lifecycle while mentoring engineers and ensuring high-quality project delivery.
Requirements
The role requires extensive experience in mission-critical engineering, specifically within the payments or fintech sector. You must demonstrate strong leadership skills, a deep understanding of AI-driven development, and the ability to influence technical strategy across a large organization.
Full job description
THE ROLE & THE TEAM
Reporting directly to the Director, you will move beyond a single team’s scope to provide hands-on technical leadership for the entire department while also influencing engineering strategy, technical standards, and culture at the organizational level. You will be responsible for the architecture of the systems built within this area, serving as a key partner for Product and Engineering Management to ensure technology enables departmental objectives and business value. You will play a pivotal role in driving project delivery with an "agent-augmented delivery" concept, shaping how our engineering teams integrate autonomous agents into the software development lifecycle. As a Principal Software Engineer, you own and drive technical design creation for mid-to-large scale projects, factoring in scale, reliability, and architectural constraints. You are a proactive member of the Principal Engineering Community, leveraging insights from across Zalando to set technical direction and raise the bar for engineering excellence within your department.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Own technical design and end-to-end delivery of departmental projects. Drive the creation of robust technical designs for mid-to-large scale initiatives and maintain direct ownership of the implementation phase, taking an active, hands-on part in the development bearing sometimes full responsibility for implementation and delivery of robust, high-quality solutions across the entire project lifecycle.
Partner with leadership to drive hands-on product solutions. Act as the primary technical point of contact for Product and Engineering Management, translating departmental objectives into concrete, deliverable software solutions through active participation in the development lifecycle.
Execute through high-impact, hands-on engineering. Tackle the toughest engineering problems via significant code contributions, prototyping, and deep-dive troubleshooting to de-risk complex product features and maintain codebase mastery.
Lead "agent-augmented delivery" through practical implementation, ensuring the successful integration of autonomous agents and AI-assisted workflows directly into our engineering teams' daily delivery cycles.
Strengthen departmental expertise through coaching and paired delivery. Onboard and mentor engineers by working alongside them on critical paths, acting as a Talent Champion while ensuring technical excellence in shared codebases.
Drive operational excellence through active systems improvement. Proactively lead improvements in systems and processes, moving beyond reviews to implement enhancements that bolster production readiness and architectural scalability.
Drive cross-departmental and organizational initiatives: Collaborate with other Principal Engineers and leadership to shape technical strategy, standards, and engineering culture at the organizational level.
WE’D LOVE TO MEET YOU IF
You are comfortable taking end-to-end ownership of mission-critical engineering initiatives and building a deep understanding of departmental domains quickly.
Customer focus drives your problem solving approach. Your deep understanding of engineering excellence required in building customer-facing products at scale enables you to guide delivery, unblock projects through hands-on work.
Experience in agentic systems, AI-driven SDLC, or autonomous agent integration within engineering organizations.
You are a proactive technical leader who builds deep understanding of new domains quickly and brings others along. You embrace end-to-end ownership and have guided teams through mission-critical engineering initiatives, creating clarity and enabling others to do their best work.
You have exceptional leadership and communication skills, with clear proof points for inspiring teams and influencing technical and non-technical stakeholders at all levels.
You have shaped and contributed to company-wide strategy and led teams through the aligned change management journey.
AI is more than a buzzword to you, backed by concrete examples of how you leveraged new tools and methods to take delivery, quality, or engineering excellence to the next level.
Proven experience developing solutions for regulated financial institutions or the payments/fintech space.
You have a proven track record of reporting to a Head of Engineering (or higher) and initiating impactful technical improvements across a department.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Family support, including counselling and dedicated services for parents and carers
Company pension scheme
Employee shares programme
Health and wellbeing options, including Wellhub
Mental health support and coaching
Development through our training platform and biannual peer-to-peer review
2 paid volunteering days a year
Relocation assistance (subject to prior agreement)
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions.
To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you. Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle.
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty.
- We're building the ecosystem for fashion and lifestyle ecommerce.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We promote an inclusive corporate culture that welcomes different perspectives and brings together people from diverse backgrounds. We want to ensure a non-discriminatory and supportive working environment for each of our employees to thrive. It’s a journey that all teams are on together, centered around the values we uphold.
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
Offices: Valeska-Gert-Straße 5, Berlin, Berlin 10243, DE · Tamara-Danz-Str. 1, Berlin, Berlin 10243, DE · Vorsetzen 35, Hamburg, 20459, DE · 3 Grand Canal Quay, Grand Canal Dock, Dublin, Dublin D02 WC65, IE · Runeberginkatu 5 B, Helsinki, Uusimaa 00100, FI