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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide L1, L2, and L3 support for post-trade processing applications while managing incidents, service requests, and change management. Coordinate with stakeholders to ensure application availability, monitor performance, and perform disaster recovery activities.
Requires at least 4 years of experience in production support, DevOps, or SRE roles. Candidates must have proficiency in AWS, Snowflake, RDBMS, batch job schedulers, and Python scripting.
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
We believe that diversity of people and perspective gives us a competitive advantage.
Overview:
Role Description :
Responsibilities: • Provide L1, L2, L3 support to various Post Trade Processing applications (Middle-Office, back-office, Settlements). • Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution. • Work closely with SME's on any such requests as per the needs. • Work independently and represent status on different tasks with SME’s. • Implement methods for continually improving the support systems/processes. • Provide application and system monitoring. • Handle Change Management. • Provide release management services. • Perform fail-over and manage disaster recovery activities. • Support day-to-day operational activities across multiple Post Trade Processing applications and ensure timely resolution of issues. • Coordinate with internal teams and stakeholders to maintain service quality and application availability. • Monitor application performance and proactively identify potential risks that may impact business operations. • Participate in incident triage, root cause analysis, and follow-up actions to prevent recurring issues. • Assist in maintaining operational documentation and support procedures in line with organizational standards.
Skills: • Production Support / Dev Ops / SRE (Min 4 years of experience) • AWS and Snowflake • DevOps/ SRE • Various RDBMS (Oracle, MS SQL Server, Sybase etc) • Batch Job Schedulers (TWS / Autosys) • Operating System - Windows and UNIX • Scripting (Python). • Incident Management
Good to have: • Prometheus/ Grafana • Knowledge of Capital Markets (Trade lifecycle, Settlement process) • Knowledge of SWIFT • Knowledge of Settlement Applications • Familiarity with enterprise support environments and operational best practices.
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Capco, a Wipro company, is a management & technology consultancy dedicated to the financial services & energy industries
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Offices: 77-79 Great Eastern Street, London, UK EC2A 3HU, GB · 77 Water Street, 10th Floor, New York, NY 10005, US · Opernplatz 14, Hochstraße 44, Frankfurt , Frankfurt am Main 60313, DE · 100 King Street West, 50th Floor, Toronto, ON M5X 1C7, CA · 28 Hennessy Road, Wanchai, Level 16, Five Pacific Place, Hong Kong, Hong Kong, HK
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