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TOPAZ Technologies
Account Manager
Texas, United States · Remote OK
Senior
Job Summary: TOPAZ is seeking a relationship-driven Account Manager to own and grow our existing client base primarily across the US and Canada. This role is focused on the health of our current accounts: strengthening r…
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Full-time
bachelor degree, postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Holidays, Parental Leave
Posted 19d ago
~40 hrs/week
Responsibilities
Lead the planning and execution of field tests to validate the performance and autonomy of underwater unmanned vessels. Diagnose hardware and software issues in real-time and contribute to root cause analysis to improve system robustness.
Requirements
Requires a Bachelor's or Master's degree in Computer Science or Engineering with at least one year of hands-on engineering experience. Candidates must be physically fit for marine environments and capable of traveling up to 50% of the time.
Full job description
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
As a Mission Operations Engineer, you will be hands-on with the deployment, validation, and iterative improvement of our underwater unmanned vessel. You will be a member of the Platform Acceptance element, the internal-facing validation arm of new assets that are getting commissioned into the Saronic fleet. Your work will directly support both project-based deliverables (e.g., capability rollouts) and ongoing programs (e.g., V1 software release). You will help ensure our systems meet rigorous technical and operational standards through detailed testing, data analysis, and cross-functional coordination. You are able to meet deadlines and achieve desired outcomes as both an individual contributor and as a part of your team.
Responsibilities:
How you support the mission
Develop deep understanding of vehicle HW and SW architecture, and how the vehicle operates as a integrated system.
Lead planning and execution of structured field tests for vessel performance pertaining to autonomous navigation, perception, communications, and sensor integration, among other vessel functionalities.
Diagnose and perform real-time troubleshooting of autonomy, networking, and onboard hardware or software during test events.
Implement solutions for testing, safety of vessel operations, and system robustness to maximize efficiency.
Own data logging and telemetry monitoring systems; ensure data integrity for post-test analysis.
Contribute to root cause analysis (RCCA) and issue triage workflows after field anomalies, with reporting to relevant review boards to eliminate repeat issues.
Maintain autonomous vessels and test environments, including vessel and support craft operations, through the use of telemetry tools and onboard diagnostics to enhance reliability of all equipment and products.
Ensure testing aligns with DoD performance, compliance, and safety standards when applicable.
How you support the team
· Lead planning and execution of test cases to validate software updates, autonomy behaviors, and integrated system functionality.
· Interface with autonomy, software, hardware, and systems teams to translate product requirements into field-validated test objectives.
· Foster a collaborative and positive team environment, promoting open communication, knowledge sharing, and continuous improvement.
· Develop test procedures, checklists, and safety protocols to support repeatable and safe vessel operation and overall mission execution while eliminating process waste.
· Create post-mission reports with detailed logs, data plots, issue summaries, and engineering feedback.
Basic Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
1+ years of hands-on engineering experience (design teams and previous internships qualify)
Preferred Qualifications:
Strong problem-solving and troubleshooting skills (HW/SW) and ability to work effectively in challenging field conditions such as off-shore in open water
Experience and knowledge of best practices in planning and execution of complex test operations involving autonomous systems
Knowledge of networking protocols and communication systems used in autonomous vessels
Systems engineering experience, ability to understand multi-disciplinary integrated systems
Experience with sensor integration such as EO/IR, radar, IMU, and data processing
Experience with integration and testing of multi-disciplinary integrated systems
Experience with robotics, AI, or machine learning applications
Familiarity with software development in Rust, Python, or other languages and CLI environment
Familiarity with maritime operations
Understanding of DoD requirements and standards for autonomous systems
Experience working with embedded systems and real-time computing
Job requires up to 50% travel.
Physical Demands
Ability to certify as “fit for work” by demonstrating ability to swim and tread water
Frequently and repetitively, lift, push and carry up to 75 lbs.
Will be exposed to marine environments, including sun, wind, rain, cold, and saltwater spray, often for extended periods
Must be able to operate in daylight, low-light, and night conditions using marine navigation systems and visual cues
Ability to perform physically demanding work for extended periods of time, up to 12 hours/day
The ability to carry 20 lbs. up and down stairs
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company’s success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.
Saronic is building cutting-edge unmanned surface vehicles that enable maritime security and domain awareness by combining best-in-class hardware, software and artificial intelligence into one scalable, fully integrated platform.
Offices: Austin, TX 78745, US
National SecurityRoboticsMilitaryMarine TechnologySecurityDronesArtificial Intelligence (AI)GovernmentAutonomous VehiclesManufacturing
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