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The Case Aide supports families by connecting them to concrete services and resources to address individual and family challenges. Responsibilities include conducting home visits, escorting clients to appointments, and maintaining detailed documentation in program systems.
A high school diploma is required, though a bachelor's degree is preferred, along with knowledge of child welfare and family court systems. Candidates must be able to travel within NYC and maintain a flexible schedule including evenings and weekends.
Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Brooklyn and Queens. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.”
Job Summary:
Forestdale Inc. Preventive Service Program is a family support program for families facing or experiencing challenges which can impact their ability to parent their children. The program is designed to assist families in meeting the individual and family challenges in their lives. The program Case Aides assist the Case Planners to locate and enroll the family in concrete services and connect them to resources that will help to address the individual and family needs. Case Aides also escort families to appointments for support and guidance in navigating systems.
Salary Range: $23.08/hr to $26.65/hr
Major Responsibilities/Activities
Minimum Requirements
Benefits
Additional Information:
Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.
Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.
Our mission is to ensure that children and families have the fundamental assets needed to thrive and live independently.
Forestdale’s roots date back 171 years, when a group of women affiliated with a church in Brooklyn founded an industrial school for children, which later became Forestdale Inc. Forestdale’s mission is to ensure that children and families have the assets needed to thrive and live independently.” Forestdale works to heal and prevent childhood abuse and neglect. While Forestdale serves various groups, its primary focus is on families in the child welfare system facing challenges like mental illness, addiction, domestic violence, poverty, racism, and social marginalization - all factors that contribute to family instability. While traditional child-welfare programs were designed to ensure the safety of children, Forestdale is committed to going beyond the basics by actively pursuing innovative and evidence-based approaches to address the changing needs of families across Queens and Brooklyn. We embody this commitment by providing a comprehensive continuum of services to help children and families heal from trauma and overcome intergenerational cycles of poverty. Forestdale offers essential support services; families that have undergone a crisis or trauma often come to us seeking help to recover from their experiences, care for their children, and help to create a happier and more stable future. In FY2024, Forestdale engaged over 4,000 families.
Offices: 67-35 112th St., Forest Hills, NY 11375, US · 86-57 Midland Parkway, Jamaica Estates, New York 11432, US · 384 Bridge Street Fl.3, Downtown Brooklyn, NY 11201, Floor 3, Downtown Brooklyn, New York 11201, US
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