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The Concierge serves as the primary point of contact for residents, families, and vendors, ensuring a professional first impression. Responsibilities include managing phone calls, greeting visitors, maintaining security logs, and coordinating resident transportation.
Requirements
Candidates must have a High School Diploma or GED and at least two years of concierge experience in a customer service industry. Proficiency in Microsoft Office and a passion for working with senior citizens are required.
Full job description
A GREAT CAREER starts with a GREAT COMPANY!
Apply to join our team of servant leaders today!
THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
We’ve achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.
CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.
Benefits & On-Demand Pay available!: This opportunity includes tuition reimbursement and an associate referral program. As well as on-demand pay in between paychecks!
SERVANT LEADERSHIP:
Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.
GENERAL SUMMARY:
The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone. The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; notifies team members of visitor arrival and maintains security and telecommunications systems within the community.
ESSENTIAL JOB FUNCTIONS:
Maintains a professional personal presentation
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
Answers the phone within 3 rings; determine natural of call to either relay information or route call as appropriate
Takes detailed messages with name, date, time and return phone number
Ensures team members receive their phone messages promptly
Maintains knowledge of who is available to receive an inquiry or host a tour
Maintains security by following procedures, monitoring log books to include visitor sign in and sign out
Maintains safe and clean reception, lobby and Welcome Room areas by complying with procedures, rules and regulations
Receive and sort mail for Leadership Team
Maintain yearly transportation book for resident’s doctor appointments as necessary
Communicate with Driver at least 24 hours in advance regarding resident appointment dates and times
Report all accidents and incidents as soon as possible to your supervisor, no matter how minor
Maintain the confidentiality of residents’ personal care information
Honor the residents’ personal and property rights
Must be in company uniform and resident ready at all times
Performs other related essential duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of computers and relevant software applications to include Microsoft Office and Outlook
Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
Able to make independent decisions
Must be able to communicate in a warm, friendly and caring manner
Must possess a passion to work with and around senior citizens
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
EDUCATION REQUIREMENTS:
High School Diploma or GED
EXPERIENCE REQUIREMENTS:
Two (2) years’ Concierge experience in a customer service-oriented industry
PHYSICAL REQUIREMENTS:
The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
Able to sit 75% of the day
Able to concentrate with frequent interruptions
Able to work under stress and in emergency situations
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
Occasionally lift/carry up to 50 pounds
OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:
Work in all areas of the community
Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions
Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures
Requirements for personal protective equipment includes infection control kit, rubber gloves and non-slip shoes
Subject to infectious diseases, substances and odors
Follow Safety Policy & Procedures
Part time, set schedule, Monday- Friday 4pm to 8pm, or Saturday and Sunday 8am to 8pm with a 1 hour break
We believe that our senior living residents deserve the same elegance and luxury they enjoyed when living independently.
Industry
Hospitals and Health Care
Company size
51-200 employees
Headquarters
Port St Lucie, Florida
LinkedIn followers
1,339
At Watercrest St. Lucie West, you’ll find more than a beautiful, luxurious residence to call your own, because our delivery of care is as unique as our resort like service offerings. You’ll discover outstanding caregivers and extraordinary care, tailored to your preferences. Indulge in all your favorites from our own private label wines, to beer and brats, to fresh locally grown organic fare and there is always plenty to do with friendly neighbors, family, or guests. Cultural programs, interesting activities and extraordinary outings are simply a part of everyday life. Just imagine your favorite boutique hotel, then add extraordinary cuisine, memorable events, interesting classes and unsurpassed customized care. At Watercrest St. Lucie West your experience is unlimited.
Our comfortably classy design welcomes you with a stunning promenade, multiple fireplaces by which to
relax, our signature water wall, pool, salon & spa, grand balconies, and Florida style outdoor living spaces.
With all the amenities and services we offer in our community, you’ll feel like you’re living at your favorite
resort. Replace uncertainty, worries and fears for an engaging lifestyle filled with outstanding dining, unsurpassed personal care, and a concierge who anticipates your every need and a solution for every concern.
With a location to envy, residents enjoy a small town atmosphere complete with everyday conveniences and
a unique south Florida charm. Home to PGA Village and the NY Mets Spring Training camp, St. Lucie West is a sport’s enthusiasts dream while Lush Botanical Gardens, museums and cultural events ensure there is no shortage of life enriching activities to experience. With all this, Florida’s waterways, wildlife and pleasant year-round climate, St. Lucie West is an extraordinary place to call home. From the moment you choose Watercrest, you’ll wish you’d done so sooner.
Offices: 279 NW California Blvd, Port St Lucie, Florida 34986, US
Assisted LivingMemory CareAlzheimer's CareSenior CareSenior LivingDementia Careand Elder Care
Based on 1334 listings with disclosed salaries, most social services jobs in Texas pay between $54k–$118k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Texas right now?
There are currently 12,937 open social services positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Texas?
Companies currently hiring include Action Behavior Centers - ABA Therapy for Autism, Texas Health and Human Services, Angels of Care Pediatric Home Health, KidsCare Home Health, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Texas?
Yes — 1349 of the 12937 open social services positions offer remote or hybrid work (301 remote, 1048 hybrid).
How do I apply for Social Services jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.