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Full-time
professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
Facilitates funeral arrangements with next of kin and presides over visitation, funeral, and graveside services. Performs embalming and preparation of human remains while ensuring compliance with health and vital statistics regulations.
Requirements
Requires a dual license as a Funeral Director and Embalmer in the practicing state and graduation from an accredited mortuary science program. A valid state driver's license and the ability to perform physically demanding tasks are also required.
Full job description
Our associates celebrate lives. We celebrate our associates.
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
Job Responsibilities
Arrangements Conference
Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
May attends community or charity events to represent and promote the location or market.
Embalming
Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.
Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software.
Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
Inventories and reorders supplies.
General
Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
Minimum Requirements
Education & Licenses
Graduated from an accredited school or college of mortuary science
Certification/License
Current Funeral Director and Embalmer dual license within the practicing state
Valid state driver’s license with an acceptable driving record required to operate company owned vehicles
Experience
Industry experience is preferred
Knowledge, Skills & Abilities
Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations
Professional written and verbal communication skills
Public speaking skills with the ability to influence and gain consensus
Proficient using databases in automated processes
Proficient MS Office skills
Work Conditions
Work Environment
Work is both indoors and outdoors during all seasons and weather
Professional business attire required when in contact with families
Work Postures
Frequent, continuous periods of time sitting or standing, up 6 hours per day
Frequent climbing stairs to access buildings frequently
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
Work Hours
Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.
Postal Code: 79424Category (Portal Searching): OperationsJob Location: US-TX - Lubbock
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
Offices: 1929 Allen Parkway, Houston, TX 77019, US
How many Social Services jobs are open in Lubbock, TX right now?
There are currently 116 open social services positions in Lubbock, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Lubbock, TX?
Companies currently hiring include Texas Health and Human Services, Action Behavior Centers - ABA Therapy for Autism, Goodwill Industries of Northwest Texas, Community Options, Inc., Right at Home of the Triangle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Lubbock, TX?
Yes — 11 of the 116 open social services positions offer remote or hybrid work (2 remote, 9 hybrid).
How do I apply for Social Services jobs in Lubbock, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.