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Full-time
high school
Posted 11d ago
~40 hrs/week
Responsibilities
Provides exemplary customer service to grieving families and coordinates funeral arrangements with directors and managers. Responsibilities include administrative tasks, scheduling, preparing the deceased, and transporting remains to the crematory.
Requirements
Requires a high school diploma and at least 2 years of experience in office clerical or customer service roles. A valid driver's license and a good driving record are mandatory.
Full job description
Our associates celebrate lives. We celebrate our associates.
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Takes first calls and dispatches removal teams
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral/visitation areas and take down
Assists during funeral services and events
Assists with dressing, casketing and preparing the deceased for viewing
Transport human remains to the Crematory facility
Delivers ashes from Crematory to Funeral Home
Assists with removals
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits
MINIMUM Requirements
Education
High School diploma or equivalent
Certification/License
Good driving record and valid driver’s license
Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and/or multiple location traveling required
Professional dress is required when in contact with families
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds
Work Hours
Working beyond “standard” business hours as the need arises
Postal Code: 75225Category (Portal Searching): OperationsJob Location: US-TX - Dallas
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
Offices: 1929 Allen Parkway, Houston, TX 77019, US
Based on 1334 listings with disclosed salaries, most social services jobs in Texas pay between $54k–$118k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Texas right now?
There are currently 12,937 open social services positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Texas?
Companies currently hiring include Action Behavior Centers - ABA Therapy for Autism, Texas Health and Human Services, Angels of Care Pediatric Home Health, KidsCare Home Health, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Texas?
Yes — 1349 of the 12937 open social services positions offer remote or hybrid work (301 remote, 1048 hybrid).
How do I apply for Social Services jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.