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Full-time
Regular Bonus, Healthcare Support, ShareSave Scheme, Development Opportunities, Wellbeing Support
Posted 29d ago
~40 hrs/week
Responsibilities
Responsible for monitoring fraud, risk, and KYC activity throughout the customer account lifecycle. This includes investigating financial irregularities, analyzing customer deposits, and communicating with players to resolve account issues.
Requirements
Requires business-level fluency in both English and Italian and sound knowledge of risk work, online payments, or financial services. Candidates must possess strong analytical skills and proficiency in Microsoft Office tools.
Full job description
Company Description
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.nbsp;
Job Description
As a Risk Associate you will work in the Fraud and Risk Department, responsible for monitoring fraud, risk, and KYC activity throughout the customer account lifecycle. You will be reporting to one of our team leads and manage the identification and prevention of fraud.
Are you looking for an opportunity to add true value to a team?
What you will do
Communicate with players on account related issues, resolving problems and ensuring high levels of customer care;
Analyse customer deposits and account categories, to prevent fraud, correct errors and resolve problems;
Analyse records of Affiliate accounts, to make sure whether there are any irregularities;
Suggest improvements to procedures, in the interests of fraud prevention and customer care;
Investigate financial irregularities on accounts; Work with colleagues in other departments to resolve account-related issues and prevent fraud;
Help maintain quality control and customer care through analysis of player contact;
Investigate risk issues relating to third-party processors;
Check gaming history.
Qualifications
Do you have sound knowledge of the different aspects of Risk work including Online Payments or Financial Services knowledge?
Fluent English and Italian at business level;
Are you able to identify subtle fraud and abuse patterns?
Possess very good command of Microsoft office tools?
Do you have logical reasoning skills with an analytical approach?
Can you express decision-making and problem solving skills?
Additional Information
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning.
Depending on your role and location, you can expect to receive benefits like
A regular bonus
Healthcare support
A stake in our success through our ShareSave scheme
Great development opportunities
Wellbeing support, and so much more.
Hybrid working 2 days in the office
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. You'll also join a winning team of experienced people and be a part of an inclusive and supporting community. This community celebrates everyone for being themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
There’s nothing like a career at Entain. We’re a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player protection built in. In this environment, with our game-plan, and your energy and impact, you’ll perform at the height of your potential.
We’re a FTSE company with 28,000 passionate people across five continents, known for iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin. Every day we give millions of players unmatched experiences. Whether you’re an engineer, marketer or retail specialist, a career here is a complete game changer.
Offices: London, GB · Brisbane, AU · Darwin, AU · Sydney, AU · Gateshead, GB
How many Security & Safety jobs are open in Sofia, Bulgaria right now?
There are currently 198 open security & safety positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Sofia, Bulgaria?
Companies currently hiring include Mercier Consultancy, Palo Alto Networks, nomadify, AgileEngine, CloudLinux, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Sofia, Bulgaria?
Yes — 111 of the 198 open security & safety positions offer remote or hybrid work (60 remote, 51 hybrid).
How do I apply for Security & Safety jobs in Sofia, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.