Orlando, Florida, United States · On-site
Job Summary The IT Specialist is a hands-on role responsible for the daily health, maintenance, and support of the company’s IT infrastructure. This position balances end-user support with back-end systems administration…
Skills: Active Directory, Microsoft 365 GCC High, VMware vSphere, NIST 800-171, CMMC Level 2
Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Skills: Security Management, Loss Prevention, OSHA Regulations, Investigation Skills, Emergency Planning
Orlando, Florida, United States · On-site
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Skills: Leadership, Security Operations, Incident Response, Emergency Procedures, Performance Management
Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Birmingham, Alabama, United States · Remote OK
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
$28/hr–$38/hr
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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Skills: Access Control, Security Screening, Customer Service, Situational Awareness, Incident Reporting
Orlando, Florida, United States · On-site
$23/hr–$27/hr
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Skills: Emergency Vehicle Operation, Medical Logistics, Crisis Management, Professional Communication, Patient Outcome Focus
Orlando, Florida, United States · On-site
$28/hr
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Skills: Security Systems, Troubleshooting, Access Control, Public Safety, Law Enforcement
Orlando, Florida, United States · Hybrid
$51k–$82k/yr
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Skills: Network Monitoring, Incident Management, Cisco Routing and Switching, Cisco ASA Firewalls, F5 Load Balancers
Orlando, Florida, United States · On-site
$86k–$138k/yr
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Orlando, Florida, United States · On-site
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Orlando, Florida, United States · On-site
$25/hr–$34/hr
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Skills: Fire Sprinkler Installation, Steel Piping, CPVC Piping, Blueprint Reading, Tool Maintenance
Orlando, Florida, United States • On-site
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Responsible for the daily health and maintenance of IT infrastructure, balancing end-user support with back-end systems administration. Ensures all hardware and software align with NIST 800-171 and CMMC Level 2 compliance standards.
Requires a Bachelor's degree in IT or 4+ years of experience, with 2-4 years specifically in HelpDesk or System Admin roles. Must hold CompTIA A+ or Network+ certifications and be a U.S. Person eligible for security clearance.
Job Summary
The IT Specialist is a hands-on role responsible for the daily health, maintenance, and support of the company’s IT infrastructure. This position balances end-user support with back-end systems administration and proactive infrastructure patching. Reporting to the IT Manager, the Specialist ensures that all hardware and software are functional, updated, and aligned with the rigorous documentation standards required for NIST 800-171 and CMMC Level 2 compliance.
This is a full-time, on-site position based in Orlando, FL.
Responsibilities and Duties
Systems Support and Maintenance
Active Directory & M365: Manage user lifecycles (onboarding/offboarding), group memberships, and mailbox permissions within Active Directory and Microsoft 365 (GCC High).
Automated Patching: Oversee the deployment of OS and third-party software updates using PDQ Deploy and ThreatLocker, ensuring all endpoints meet compliance timelines for vulnerability management.
Virtualization & Storage: Perform routine health checks and resource allocation within the VMware vSphere environment and Synology NAS units.
Hardware Lifecycle: Provision, image, and deploy workstations, servers, and peripherals; assist in the "Tech Refresh" rotation to phase out aging equipment.
IT HelpDesk and User Experience
Tier 1-3 Support: Act as the primary technical point of contact for onsite and remote staff, resolving issues related to hardware, software, connectivity, and simulation-specific tools.
Remote Management: Utilize ScreenConnect to provide efficient remote assistance while maintaining secure connection protocols.
Network Connectivity: Troubleshoot basic LAN/WAN issues, including VPN client connectivity and VLAN port assignments on Cisco hardware.
Compliance Operations (NIST 800-171 / CMMC)
Artifact Management: Maintain accurate, real-time documentation for all IT activities, including hardware inventories, maintenance logs, and software baseline changes.
Configuration Control: Ensure all systems are configured according to established security baselines; monitor for "configuration drift" using ThreatLocker and Wazuh.
Backup Integrity: Manage and test Veeam backups regularly to ensure data resilience and meet recovery time objectives (RTO).
Software Whitelisting: Manage application requests and "ringfencing" policies within ThreatLocker to prevent unauthorized software execution.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Technical Requirements
Education: Bachelor’s degree in IT/Related field OR 4+ years of professional IT experience.
Experience: 2–4 years in a HelpDesk or System Admin role, preferably within a regulated industry (Defense, Aerospace, or Finance).
Certifications: CompTIA A+ or Network+ required; Security+ CE highly preferred for compliance requirements.
Soft Skills & Physical
Documentation Discipline: High attention to detail; understands that "if it isn't documented, it didn't happen" in a CMMC environment.
Communication: Ability to explain technical solutions to non-technical staff clearly and professionally.
Physical: Ability to lift up to 50 lbs and perform tasks under desks or in server racks.
Clearance: Must be a U.S. Person capable of obtaining a Security Clearance.
Essential Mental Requirements
Excellent written and spoken communication skills for documentation, intra-team, and interdisciplinary communication.
Able to work in a fast-paced production environment with ability to handle multiple competing tasks and demands simultaneously.
Demonstrates a high level of professionalism when engaging with coworkers, customers and external partners in the conduct of duties.
Able to interpret tasks and do work without instruction; set, maintain, and report project schedule.
Essential Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Must be able to travel to customer locations to support contractual commitments including source data collection, database reviews, database deliveries, and installations.
Equipment/Software/Tools Used
Management: PDQ Deploy, PDQ Inventory, ScreenConnect, PRTG Network Monitor.
Productivity: M365 (GCC High), SharePoint, Atlassian (Jira/Confluence/Bitbucket/Bamboo).
Infrastructure: VMware vSphere, Synology, Veeam, Cisco Firepower/Catalyst.
Security/Compliance: ThreatLocker, Bitdefender, Wazuh.
Founded in 1998 by an engineer, AVT Simulation is an Orlando-based, end-to-end systems integration and full-service modeling and simulation small business. Since our beginning, AVT's highly specialized staff of engineers has included some of the top leaders in the simulation industry. With an average of over 20 years of simulation experience, our dedicated staff provides specialized solutions for customers requiring on point solutions to complex problems.
AVT has always been a company that strives to make a positive difference in the lives we touch. These lives include our employees and their families, our partner companies and their employees, and ultimately the warfighters receiving our products and services. Our core values are so very important to us as a company. They guide us towards success. They make us a great company to work for and a strong partner to work with.
- People First
- Mission Excellence
- Do the Right Thing
- Commitment
People First is our first and most important core value because we firmly believe the success of AVT is directly related to supporting our employees. We have a lot of fun (with regular employee events and engagements), while still working hard to accomplish our mission of serving our military and the warfighter.
We’re looking for candidates that embody these core values, know how to have fun while working hard, and think they would thrive in an environment like ours. If you’re a self-motivated individual, then come join AVT. Come make your difference.
EOE - Equal Opportunity Employer-Vet/Disability
Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by visiting www.avtsim.com/careers and follow the instructions at the bottom.
AVT Simulation is Agile, Affordable, and Accountable. Improving Readiness Through Training | Orlando, FL
Founded in 1998 in Central Florida’s Research Park, Applied Visual Technology, dba AVT Simulation, is a Small Disadvantaged Orlando based, end-to-end systems integration and full-service modeling & simulation small business. AVT provides professional engineering services and training solutions to the simulation and training markets. In addition to making old simulators new, AVT makes reconfigurable rotary wing collective trainers and the Apache Gunnery Trainer (AGT). AVT encompasses many different facets in the industry with products and services including engineering consulting, simulation and training solutions, re-host and upgrades, software engineering, visual system integration, and serious gaming technology and content. AVT’s database development services include design, development, and maintenance of visual databases, as well as engineering, configuration, data, and program management for both military and civilian applications. The military utilizes AVT’s for both new training systems design and legacy training systems technology refresh. These products and services are developed to enhance and improve the integration of simulator subsystems and include complete training solutions for air, ground and sea platforms. AVT is a recognized leader in simulation through contract awards and industry achievements. Over more then two decades AVT has ranked among the best in the industry having been repeatedly recognized with awards including: Military Training Technology Magazine, Top 100 Military Training Companies; Inc. 5000, Fastest Growing, Privately Held Companies; Orlando Business Journal, Top Technology Companies and Top Modeling, Simulation, & Training Companies, Office of the Secretary of Defense - Employer Support of the Guard and Reserve Patriotic Employer Award; and the Veterans Jobs - Outstanding Veteran Employer Award. An ISO 9001:2015 Certified Company A CMMI Maturity Level III Rated A Small Disadvantaged, Minority Owned Business (SDB)
Offices: 4715 Data Ct, Orlando, Florida 32817, US
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