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Full-time
bachelor degree, professional certificate
Posted 27d ago
~40 hrs/week
Responsibilities
Responsible for the operation and maintenance of classified and unclassified VTC and AV systems at the N&NC HQ. This includes conducting preventative maintenance, providing 24/7 troubleshooting support, and managing conference room configurations for high-priority leadership events.
Requirements
Requires a Bachelor's degree with 0-2 years of experience or 4 years of equivalent military/civilian experience. Must possess a Secret clearance and IAT Level II (Security+) certification, with the ability to obtain TS/SCI clearance.
Full job description
SAIC is seeking a secret cleared Video Teleconferencing (VTC) Technician in Colorado Springs to support the NORAD NITES program. The VTC Technician will be responsible for the operation, and maintenance of Unclassified/Classified/REL VTC systems, Audio/Video (A/V) systems, VTC conference rooms, satellite television/broadcast systems, and related services at the N&NC HQ.
The VTC Technician will also schedule conference rooms and be in support of the government. The role includes providing responsive support for the top leadership, managing high-priority incidents, and ensuring the highest level of service quality.
Key Responsibilities:
Conduct monthly preventative maintenance for all relevant AV/VTC systems. Ensure issues are reported through Help Desk ticketing system with corrective action plans and timelines.
Provide 24/7 troubleshooting support for exercises, real-world events, and contingencies.
Operate, maintain, and monitor all events in relations of the Training Rooms.
Oversee and update all service desk incident and service requests to ensure QoS and minimal downtime.
Keep track of hardware/software updates and provide recommendations to the Government Service Owner.
Coordinate and provide support for conference room setups, including AV/VTC system checks and environmental conditioning.
Operate and manage the N&NC community CATV system, including Tier 1/2 support, coordination with service providers, and infrastructure maintenance.
Schedule, set-up, configure, operate, and support conference rooms based on event
requirements and additional requirements as directed by AAS COR, N&NC TPOC,
and Government VTC Service Owner. Conference room support includes:
Operational check monitoring of A/V and VTC equipment, partition walls, lights,
electrical and room air conditioning (e.g., humidity).
Microphone and camera placements in training room(s), as directed by event
Action Officer or POC.
Promptly keeping Action Officer or POC abreast on concerns/issues as
appropriate.
Support two or more simultaneous events.
Basic A/V, VTC, and IT troubleshooting.
Assisting Protocol, Action Officer, and/or POC with best effort room
configuration, seating charts, and flag set-up in support of events.
Testing of A/V and VTC equipment for meetings, briefings, ceremonies, and
conferences.
The contractor shall manage and operate the N&NC community antenna television
(CATV) system. Support includes:
Tier 1/2 support of issues and escalating/incidents to Tier 3 (satellite television)
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Advancing the power of technology and innovation to serve and protect our world.
Industry
Defense and Space Manufacturing
Company size
10,001+ employees
Founded
1969
Headquarters
Reston, VA
LinkedIn followers
479,975
Total funding
$522M
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our portfolio of offerings integrates emerging technology into mission critical operations. Headquartered in Reston, Virginia, SAIC has approximately 23,000 employees and annual revenues of about $7.3 billion.
Offices: 12010 Sunset Hills Road, Reston, VA 20190, US
IT SolutionsSpaceData AnalyticsDigital TransformationAIDigital EngineeringHealth ITJADC2Secure CloudEnterprise IT
How much do Security & Safety jobs in Colorado pay?
Based on 2125 listings with disclosed salaries, most security & safety jobs in Colorado pay between $80k–$189k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Colorado right now?
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Which companies are hiring for Security & Safety roles in Colorado?
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