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Jobs at BlueWater Federal Solutions (Now Hiring) — 7 open

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Tier 1 Help Desk Specialist

Tullahoma, Tennessee, United States · On-site

Overview BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III program at Arnold AFB. Responsibilities Implement a broad set of technologies.Handle phone and email support requests as an…

BlueWater Federal Solutions logoBlueWater Federal Solutions

Sr Contract Analyst

San Antonio, Texas, United States · On-site

Senior+

Overview BlueWater Federal is looking for a Senior Contract Analyst to support the Defense Health Agency (DHA) in San Antonio, TX. The DHA is responsible for the effective execution and operation of the Department of Def…

Skills: Federal Procurement, Contract Analysis, FAR, DFARS, IDIQ Contracts

BlueWater Federal Solutions logoBlueWater Federal Solutions

Theater Engineer

Colorado Springs, Colorado, United States · On-site

Mid level

Overview BlueWater Federal is looking for a Theater Engineer to support the SEWS program at Peterson AFB. As a Theater Engineer, you will support the analysis of user needs and develop the design and associated hardware …

Skills: Cisco Networking, Network Routing Protocols, OSPF, GRE Tunnels, IPSEC Tunnels

BlueWater Federal Solutions logoBlueWater Federal Solutions

Data Scientist Lead

Tampa, Florida, United States · On-site

Senior+

Overview BlueWater Federal is seeking a Data Scientist Lead to support the USCENTCOM Operations Directorate (J3). As the Data Scientist Lead, you will provide oversight for the Data Management team and drive the implemen…

Skills: Data Science Leadership, AI/ML Implementation, Data Engineering, Python, R

BlueWater Federal Solutions logoBlueWater Federal Solutions

Counter Uncrewed Aerial Systems (CUAS) Analyst

Tampa, Florida, United States · On-site

Senior

Overview BlueWater Federal is seeking a Counter Uncrewed Aerial Systems (CUAS) Analyst to support USCENTCOM’s Integrated Air and Missile Defense (IAMD) Division (CCJ38) in the development, analysis, and coordinatio…

Skills: CUAS Operational Planning, IAMD Integration, UAS Threat Analysis, C2 Architecture, CONPLAN/OPLAN Development

BlueWater Federal Solutions logoBlueWater Federal Solutions

Theater Air and Missile Defense (TAMD) Planner

Tampa, Florida, United States · On-site

Mid level

Overview BlueWater Federal is looking for a Theater Air and Missile Defense (TAMD) Planner supports USCENTCOM’s Integrated Air and Missile Defense (IAMD) Division (CCJ38) mission to provide air and missile defense …

Skills: Integrated Air and Missile Defense, Operational Planning, Threat Analysis, Strategic Communication, Project Leadership

BlueWater Federal Solutions logoBlueWater Federal Solutions

Theater Engineer

Colorado Springs, Colorado, United States · On-site

Mid level

Overview BlueWater Federal is looking for a Theater Engineer to support the SEWS program at Peterson AFB. As a Theater Engineer, you will support the analysis of user needs and develop the design and associated hardware …

Skills: Cisco Networking, Network Routing Protocols, GRE Tunnels, IPSEC Tunnels, Network Encryption Devices

BlueWater Federal Solutions logo

Tier 1 Help Desk Specialist

BlueWater Federal Solutions

Tullahoma, Tennessee, United States • On-site

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  • Full-time
  • Posted 3d ago
  • Apply by Jul 24
  • ~40 hrs/week

Full job description

Overview

BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III program at Arnold AFB.


Responsibilities

  • Implement a broad set of technologies.
  • Handle phone and email support requests as an advocate for the resolution of client issues.
  • Work closely with other departments in resolving issues and fulfilling all client requests, regardless of the nature.
  • Handle problem recognition, research, isolation, resolution and follow-up for routine user problems.
  • Log and track calls using Remedy, while maintaining detailed notes of the customer's request.
  • Write or revise user training documents and procedures.
  • Evaluate and prioritize incoming work requests for assistance from clients experiencing problems with software, networking and other related technologies.

 


Qualifications

  • Associate degree in computer science or related field
  • Proficient working knowledge of computer systems, hardware and software
  • Proof of:
    • CompTIA Security+ CE certification
    • MTA - Windows Operating System Fundamentals
    • HDI Customer Service Representative within 180 days of employment
  • Must have an active Secret clearance or the ability to obtain one

 

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

About BlueWater Federal Solutions

LinkedInVisit site

Over 200 individuals delivering mission-critical Solutions, Integrity, and Results to our federal clients. Join #bwfed!

Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2005
Headquarters
Chantilly, Virginia
LinkedIn followers
10,258

BlueWater Federal, a Tetra Tech company, is a business provider of Enterprise IT and Operational and Program Support to the Federal Government and its agencies including: • Cybersecurity Services • IT Architecture • Design/Build and Consolidation • IT Project Management • Network and System Design and Integration • Web and SharePoint Development • Applications Development • Management and Business Services • UAS and Counter UAS Systems • Global Logistics and Asset Management BlueWater Federal Solutions, a Tetra Tech Company, delivers a broad range of capabilities and mission support to organizations across the Federal Government. From emergency response communications for FEMA to national security and IT support for DoD, DHS, DOE, and the Intelligence Community, we provide technical expertise in system engineering, agile development, infrastructure provisioning, cybersecurity, and training. Our collaborative team works closely with clients to develop and manage essential Federal programs, offering streamlined access to our services across IT lifecycle management, engineering, logistics, and program management. To learn more about how BlueWater Federal can support your agency, contact us at [email protected]. Connect with us! X: https://x.com/BWFed Facebook: https://www.facebook.com/BlueWaterFederal

Offices: 14151 Newbrook Dr, Suite 400, Chantilly, Virginia 20151, US

Agile DevelopmentIT Portfolio ManagmentData Center OperationsIT Service DeliveryCybersecurity ServicesNetwork and System Design and IntegrationIT ArchitectureIT Project ManagementWeb and SharePoint DevelopmentApplications Development
View all jobs at BlueWater Federal Solutions

About BlueWater Federal Solutions

LinkedInVisit site

Over 200 individuals delivering mission-critical Solutions, Integrity, and Results to our federal clients. Join #bwfed!

Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2005
Headquarters
Chantilly, Virginia
LinkedIn followers
10,258

BlueWater Federal, a Tetra Tech company, is a business provider of Enterprise IT and Operational and Program Support to the Federal Government and its agencies including: • Cybersecurity Services • IT Architecture • Design/Build and Consolidation • IT Project Management • Network and System Design and Integration • Web and SharePoint Development • Applications Development • Management and Business Services • UAS and Counter UAS Systems • Global Logistics and Asset Management BlueWater Federal Solutions, a Tetra Tech Company, delivers a broad range of capabilities and mission support to organizations across the Federal Government. From emergency response communications for FEMA to national security and IT support for DoD, DHS, DOE, and the Intelligence Community, we provide technical expertise in system engineering, agile development, infrastructure provisioning, cybersecurity, and training. Our collaborative team works closely with clients to develop and manage essential Federal programs, offering streamlined access to our services across IT lifecycle management, engineering, logistics, and program management. To learn more about how BlueWater Federal can support your agency, contact us at [email protected]. Connect with us! X: https://x.com/BWFed Facebook: https://www.facebook.com/BlueWaterFederal

Offices: 14151 Newbrook Dr, Suite 400, Chantilly, Virginia 20151, US

Agile DevelopmentIT Portfolio ManagmentData Center OperationsIT Service DeliveryCybersecurity ServicesNetwork and System Design and IntegrationIT ArchitectureIT Project ManagementWeb and SharePoint DevelopmentApplications Development
View all jobs at BlueWater Federal Solutions

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