Petaling Jaya, Selangor, Malaysia · On-site
If you are looking to excel and make a difference, take a closer look at us… Overview: The Executive or Senior Executive, Telemarketing (Cards Retention), is a specialized, target-driven role based in PJ City focused on …
Skills: Telemarketing, Customer Retention, Negotiation, Persuasion, Sales
Petaling Jaya, Selangor, Malaysia · On-site
If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) Make outbound calls to HLB credit cards customers to promote and sells HLCSP Provide information about the fe…
Skills: Telemarketing, Sales, Communication, Persuasion, Customer Service
Petaling Jaya, Selangor, Malaysia · On-site
About the Role : The Executive, Demand Planning is responsible for driving improvements in demand forecasting through the integration of the Sales and Operations Planning (S&OP) process and close collaboration with busin…
Skills: Demand planning, Supply chain forecasting, Sales and operations planning, Data analysis, Quantitative analysis
Petaling Jaya, Selangor, Malaysia · On-site
About The Role The Senior Executive, Customer Account Management is responsible for conducting in-depth analysis of business performance data to enhance the competitiveness of activities and promotional planning for assi…
Skills: Data Analysis, Business Intelligence, Promotional Planning, Sales Reporting, Market Research
Petaling Jaya, Selangor, Malaysia · On-site
About the Role We are looking for a driven and dynamic Sales Manager to lead the growth of a new launch product (Meningococcal B vaccine) and paediatric vaccine portfolio through a dual role that combines personal territ…
Skills: Business Acumen, Data To Insights, Digital Literacy, Influencing Without Authority, Problem Solving
Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible f…
Skills: Product management, Sales enablement, Business planning, Vendor relationship management, Marketing programs
Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible f…
Skills: Product management, Sales enablement, Business planning, Forecasting, Marketing programs
Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The BDM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The BD…
Skills: Business development, Sales cycle management, Revenue maximization, Relationship management, Supplier management
Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible f…
Skills: Product management, Sales enablement, Business planning, Vendor relationship management, Marketing program development
Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The BDM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The BD…
Skills: Business development, Sales cycle management, Revenue maximization, Relationship management, Supplier management
Petaling Jaya, Selangor, Malaysia · On-site
The Opportunity: Lead the Future of Tech Solutions We are partnering with a premier, rapidly expanding Technology and Software Solutions provider. They are looking for a visionary Sales Manager to take the helm of a dyna…
Skills: B2B Sales, Sales Management, Revenue Growth, Strategic Planning, Team Mentorship
Petaling Jaya, Selangor, Malaysia · On-site
Actively retain & nurture existing Preferred base & promoting Bank's investment & deposit products and services by applying 'Farmer' concept
Skills: Relationship Management, Investment Products, Deposit Products, Client Retention, Financial Services
Petaling Jaya, Selangor, Malaysia · On-site
Actively market and sell all core consumer products, primarily to branch walk-in customers, execute a consultative selling process, which involves identifying and recommending CIMB products to meet customers� financial n…
Skills: Consultative selling, Retail banking, Financial product marketing, Customer service, Wealth management
Petaling Jaya, Selangor, Malaysia · Hybrid
In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and …
Skills: Channel Sales Management, Business Development, Account Management, Market Analysis, Negotiation
Petaling Jaya, Selangor, Malaysia · Hybrid
In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and …
Skills: Lead Management, Sales Support, Customer Service, CRM, Salesforce
Petaling Jaya, Selangor, Malaysia · On-site
About The Role Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth What You Will D…
Skills: Key Account Management, Sales Strategy, Negotiation, Budget Management, Data Analysis
Petaling Jaya, Selangor, Malaysia · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Microsoft Excel, Microsoft PowerPoint, English language, Communication, Interpersonal skills
Petaling Jaya, Selangor, Malaysia · On-site
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Territory Management, Business Development, Product Demonstrations, Tender Management, Contract Negotiation
Petaling Jaya, Selangor, Malaysia · On-site
About The Role The Assistant, Business Administration supports the effective running of sales operations through accurate financial administration, merchant management, and operational compliance. This role contributes d…
Skills: Financial administration, Merchant management, Operational compliance, Cash transaction management, Voucher dispute resolution
Petaling Jaya, Selangor, Malaysia · On-site
GCB 7 Some careers open more doors than others. If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Within International Wealth and Premier Banking (IW…
Skills: Sales, Wealth management, Relationship management, Financial products, Digital banking
Petaling Jaya, Selangor, Malaysia • On-site
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The executive is responsible for proactively contacting credit cardholders who intend to cancel their cards to negotiate and retain them. They must meet daily productivity targets while adhering to regulatory, audit, and compliance standards.
Candidates should have previous experience in sales, telemarketing, or customer retention within the financial services industry. Strong negotiation, persuasion, and verbal communication skills are essential for this role.
Overview:
The Executive or Senior Executive, Telemarketing (Cards Retention), is a specialized, target-driven role based in PJ City focused on retaining the bank's valuable credit card customer base. The primary responsibility is to proactively contact and re-solicit cardholders who have expressed an intention to cancel their credit card(s), using negotiation and competitive offer strategies to prevent them from leaving the bank. This role reports directly to the Telemarketing Retention Manager.
Responsibilities:
Customer Retention & Negotiation
Contact and re-solicit customers from cancelling their credit card based on the offer matrix.
Perform outbound calls to customers who have the intention to cancel their credit cards.
Understand customer's needs, negotiate, and convince the customer on the pricing terms in order to prevent them from leaving the bank.
Performance & Compliance
Meet all set productivity target on a daily basis.
Keeping abreast with competitive issues, products, and the financial market.
Comply with the code of conduct and ethics (implied in the provided text).
Teamwork & Organizational Alignment
Fostering positive relationship with team members within the team and department.
Active participation in providing feedback during discussions.
Adhere to department process and procedures in complying with audit, regulatory, and compliance standards.
Respect the HLB culture and take an active role in the communities.
Participate and display teamwork in all aspect of work, projects and assignments, Group Management Programs, etc. at all times.
To carry out any other duties as directed by the management.
Experience: Previous experience in sales, telemarketing, or customer retention roles within the financial services industry is highly preferred.
Strong Negotiation and Persuasion Skills: Proven ability to resolve customer objections and effectively re-sell value propositions based on an offer matrix.
Communication: Excellent verbal communication skills with a professional telephone manner.
Results-Oriented: Ability to consistently meet set daily productivity targets.
Compliance Awareness: Understanding of the need to comply with regulatory, audit, and ethical standards.
Location: Willingness to be based in PJ City.
For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/
We appreciate your application and will be in touch with shortlisted candidates regarding next steps.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
HLB is a member of PIDM.
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services.
Offices: 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, Wilayah Persekutuan 50490, MY · 18, Jalan Perak, Kuala Lumpur, 50450, MY
There are currently 389 open sales positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DKSH, MVC Resources, Hewlett Packard Enterprise, CIMB BANK BERHAD, Grab, among others. Browse the listings above to see every active employer.
Yes — 59 of the 389 open sales positions offer remote or hybrid work (8 remote, 51 hybrid).
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