San Francisco, California, United States · On-site
$97k–$174k/yr
Job Requisition ID # 26WD100034 Position Overview Autodesk Customer Success is looking for a proven, people-centered leader to motivate, coach, and manage a team of Technical Adoption Specialists. This team helps custome…
Skills: People Leadership, Operational Judgment, Customer Success Management, Workforce Planning, Coaching
Novi, Michigan, United States · Hybrid
$79k–$128k/yr
Job Description Job Title: Sales Service Coordinator Working Pattern: Full Time Working location: Novi, MI/Hybrid 2 Office Days/Week Relocation assistance is not available for this position. Why Rolls-Royce? At Rolls-Roy…
Skills: Order Management, Sales Operations, Order To Cash, Customer Relationship Management, Cross-functional Coordination
Novi, Michigan, United States · Hybrid
$79k–$128k/yr
Job Description Job Title: Sales Service Coordinator Working Pattern: Full Time Working location: Novi, MI/Hybrid 2 Office Days/Week Relocation assistance is not available for this position. Why Rolls-Royce? At Rolls-Roy…
Skills: Order To Cash, Sales Operations, Order Management, Spare Parts Coordination, Service Agreements
Novi, Michigan, United States · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Industrial Sales, CRM Management, Technical Quoting, Market Analysis, Account Management
Novi, Michigan, United States · On-site
As a Sales Associate, you stay current with fashions and trends - inspiring customers to create their own personal style. You provide one-of-a-kind service through relationship building, sharing product knowledge, and pr…
Skills: Customer Service, Relationship Building, Product Knowledge, POS Transactions, Visual Merchandising
Novi, Michigan, United States · On-site
$15/hr–$20/hr
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dre…
Skills: Customer Service, Sales Productivity, Relationship Building, Product Knowledge, POS Systems
Novi, Michigan, United States · On-site
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organ…
Skills: Customer Service, Sales, Appointment Scheduling, Outbound Calling, Community Outreach
Novi, Michigan, United States · On-site
$16/hr–$24/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Sales Leadership, KPI Analysis, Client Relationship Management, Team Coaching, Retail Operations
Novi, Michigan, United States · On-site
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Novi, Michigan, United States · On-site
Beztak, a national Real Estate Development, Construction, and Property Management company, wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for servi…
Skills: Customer Service, Lease Management, Property Marketing, Time Management, Conflict Resolution
Novi, Michigan, United States · On-site
Join Kistler – A Global Leader in Measurement Technology! At Kistler, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. …
Skills: Inside Sales, Technical Application Assistance, Quotation Generation, Account Management, ERP Systems
Novi, Michigan, United States · On-site
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Skills: Store Management, Leadership, Coaching, Sales Productivity, Performance Management
Novi, Michigan, United States · On-site
As an Assistant Store Manager, you support the store manager in motivating associates to help customers create their own personal style and assisting with all operations. You provide one-of-a-kind service through relatio…
Skills: Store Management, Customer Service, Staff Training, Coaching, Sales
Novi, Michigan, United States · On-site
$13/hr–$16/hr
Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our …
Skills: Sales, Customer Service, Product Knowledge, Transaction Processing, Merchandising
Novi, Michigan, United States · On-site
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer Service, Sales, Service Recovery, Verbal Communication, Multi-tasking
Novi, Michigan, United States · Hybrid
Overview Inside Loan Agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions, and supply the best on going training and leadership in the Call Center Ind…
Skills: Loan Origination, Financial Analysis, Loan Pricing, Loan Structuring, Customer Relationship Management
Novi, Michigan, United States · On-site
✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewelle…
Skills: Customer Service, Fashion Styling, Sales, Communication, Teamwork
Novi, Michigan, United States · On-site
$55k–$57k/yr
Immediately Hiring If you are interested in building your career in a growing company with popular retail brands such as Red Baron®, Tony's®, and Freschetta® pizza; Mrs. Smith's® and Edwards® desserts; bibigo® and Pagoda…
Skills: Order Placement, Merchandising, Sales Promotion, Product Rotation, Relationship Building
Livonia, Michigan, United States · On-site
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the custo…
Skills: Customer Service Leadership, Employee Training, Coaching, Merchandising, Marketing Implementation
Novi, Michigan, United States · On-site
Position Location: Twelve Oaks Mall The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to supp…
Skills: Customer Service, Retail Sales, Supervision, Visual Presentation, Interpersonal Communication
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Lead and coach a team of Technical Adoption Specialists to help customers achieve business goals through Autodesk product adoption. Manage operational execution, workforce planning, and cross-functional alignment to improve service delivery and customer outcomes.
Requires 5+ years of experience leading teams, preferably in a SaaS environment, and a bachelor's degree. Candidates must possess strong communication skills and the ability to drive results within a matrixed organization.
Autodesk Customer Success is looking for a proven, people-centered leader to motivate, coach, and manage a team of Technical Adoption Specialists. This team helps customers increase adoption of Autodesk products and services through coaching and enablement experiences that support measurable customer outcomes.
This role leads a team responsible for helping customers apply Autodesk solutions in ways that align to their business goals and customer success plans. The ideal leader brings strong people leadership, sound operational judgment, and the ability to create clarity for the team as priorities evolve.
In this role, you will help the team deliver consistent, high-quality adoption services while improving how coaching is planned, delivered, measured, and scaled. You will play an important role in evolving the Technical Adoption operating model by strengthening execution, improving cross-functional alignment, and supporting more repeatable ways of working.
You will join the Technical Adoption group within Customer Success Management and help foster a culture that values professional development, collaboration, accountability, and high performance. This leader should be comfortable guiding the team through change, translating strategy into execution, and creating an environment where specialists are supported, motivated, and empowered to deliver customer value.
Manage processes and plans to ensure effective delivery of onboarding and adoption services for Autodesk products
Lead with a balance of empathy, accountability, and operational rigor, ensuring the team remains motivated while continuously improving how Technical Adoption services are delivered at scale
Measure and monitor performance against team goals and adoption service outcomes including customer experience, delivery quality, and value realization indicators
Direct investigation and ensure resolution of all escalated issues related to service delivery, operational execution and customer satisfaction
Coach and develop team members through ongoing feedback, growth conversations, and individualized development plans that build capability and support long-term team performance
Help the organization evolve in a practical and sustainable way by creating clarity, reinforcing priorities, and translating strategy into executable team plans
Manage team capacity, workforce planning, and budget inputs in partnership with senior leadership, using demand trends, delivery volume, and business priorities to inform staffing, coverage, forecasting, and resource allocation decisions
Engage and collaborate with the customer success organization to communicate operational details and provide information on adoption service effectiveness
Drive communication across the organization, ensuring new information is coordinated with support teams, partner teams, and relevant stakeholders
Lead or participate in setting organization vision, global projects, and initiatives
5+ years of experience leading teams, preferably in a best-in-class SaaS environment
Bachelor’s degree; advanced degree preferred
Experience leading customer success initiatives that improve customer service, increase operating efficiency, and support new operational models
Strong communicator with the ability to build relationships at all levels
Ability to build and maintain strong relationships within a matrixed organization
Flexible, decisive, self-motivated, and proactive
Comfortable with ambiguity and working through change while driving results
Ability to partner cross-functionally to advocate for the team and the customer
Able to travel up to 30%
Learn More
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
Please search for open jobs and apply internally (not on this external site).
Designers, engineers, builders, and creators trust Autodesk to help them design and make a better world. #MakeAnything
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment. We empower innovators everywhere to solve challenges, big and small. From greener buildings to smarter products and more mesmerizing blockbusters, Autodesk software helps our customers design and make a better world for all. Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more, to unlock their creativity and solve important design, business, and environmental challenges. Our software runs on both personal computers and mobile devices. It taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate, and fabricate their ideas in 3D. We provide exceptional compensation and benefit packages, and we’d love for you to join us. We’re proud to be an equal opportunity employer, and we consider all qualified applicants without regard to race, gender, disability, veteran status, or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have over 10,000 employees worldwide.
Offices: Market St, San Francisco, CA 94105, US · Via Tortona, 37, Milano, Lombardia 20144, IT
There are currently 160 open sales positions in Novi, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Macy's, kate spade new york, Rolls-Royce, Floor & Decor, Rally House, among others. Browse the listings above to see every active employer.
Yes — 21 of the 160 open sales positions offer remote or hybrid work (3 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
