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Skills: Customer Service, Time Management, Communication Skills, Personnel Management, Vehicle Diagnostics
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Relationship Banker II - Lily Flagg Branch - Huntsville, AL
Huntsville, Alabama, United States · On-site
$46k–$55k/yr
Entry level
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
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Full-time
high school
Medical, Dental, 401(k), Paid Time Off, Competitive Pay, Life Insurance
Posted 7h ago
~40 hrs/week
Responsibilities
Oversee service orders and the flow of the drive lane while ensuring high customer satisfaction scores. Manage technician time, answer technical vehicle questions, and handle warranty claims and department supervision.
Requirements
Requires a high school diploma or equivalent and a valid driver's license with a clean record. Candidates should demonstrate strong communication skills, a record of sales success, and the ability to manage others.
Full job description
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.
Benefits
- Medical and Dental
- 401(k) available at most locations
- Paid Time Off
- Competitive Pay
- Life Insurance
- Professional Development
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Satisfaction scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- High School Diploma or Equivalent preferred
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Service AdvisorAutomotive IndustryCustomer SatisfactionWarranty ClaimsVehicle RepairDrive Lane ManagementConcierge SupportTechnician SchedulingDealership OperationsProfessional Development
How many Sales jobs are open in Huntsville, AL right now?
There are currently 356 open sales positions in Huntsville, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Huntsville, AL?
Companies currently hiring include Circle K, Bass Pro Shops, DICK'S Sporting Goods, Belk, RideNow Powersports, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Huntsville, AL?
Yes — 65 of the 356 open sales positions offer remote or hybrid work (41 remote, 24 hybrid).
How do I apply for Sales jobs in Huntsville, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.