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Full-time
bachelor degree
Posted 57d ago
Apply by Jun 15
~40 hrs/week
Responsibilities
The role involves driving sales and growth for the ICE Connect product suite by training clients and managing account relationships. The specialist will act as a technical liaison between clients and product management while uncovering new sales leads.
Requirements
Candidates must have a bachelor's degree and be fluent in both English and French. Technical proficiency in Excel, VBA, and Python, along with knowledge of capital markets and networking technologies, is required.
Full job description
Job Description
Job Purpose
ICE Data Services, a subsidiary of Intercontinental Exchange, presents the unique opportunity for a full-time Sales Specialist to join a team responsible for surpassing sales quotas and helping clients and prospects understand how ICE technology can help enable their workflow. The ideal candidate will be responsible for training and growing the customer base on the ICE Connect product suite and will work with front / middle / back office professionals across the Energy and Commodities space. The ICE Connect product suite includes ICE IM/Chat, QuoteBoard, ICE Options and Analytics and the ICE Connect Desktop.
This role is ideally suited to a self-motivated individual who relishes being at the forefront of business activities and thrives on their own successes and those of the team. A strong communicator with a good knowledge of the market data and trading environment from content, technology and networking perspective is required.
Responsibilities
Responsible for supporting the ICE Connect suite of products (primarily ICE IM, ICE Connect, WebICE and ICE Options Analytics) within an assigned territory (and/or assigned accounts).
Become an expert on the ICE Connect Product suite.
Maintain relationships with existing users through trainings, floor walks, Web Ex sessions as well as become the “go to” person for all account enquiries...
Decrease erosion within existing accounts through training and account analysis
Collaborate with sales on both pre and post sales activities.
Provide technical subject matter support across ICE Connect product suite.
Uncover leads for sales through daily activates.
Ability to work effectively on excel and build bespoke spread sheets for clients
Strong excel skills with ability to do basic coding, use VBA and have a knowledge of API solutions.
Manage new client roll outs and user set ups.
Manage new feature roll outs and projects for all ICE Connect applications.
Act as a liaison between sales, clients and product management including information on competitors and product feature requests.
Knowledge and Experience
Essential Skills:
Bachelor Degree or equivalent work experience is required
Ability to use Microsoft Office. Knowledge of Outlook, Salesforce, Instant Messaging, and desktop trading/execution/market data systems/
Qualifications: Understand key target industries, trends in industry, and emerging technologies.
French and English fluent
Additional Skills:
Additional knowledge of Capital Markets (Exchange and/or OTC) and derivatives
Any prior exposure to the Exchange or OTC lifecycle of a trade
Strong knowledge of Python and Excel
Working knowledge of internetworking and various LAN/WAN technologies
Working knowledge of router, switch, firewall, and proxy technologies
Apache, Akamai (CDN), DNS, LDAP, MySQL ***
EU Base Salary Range
The expected base salary for this role is between 100,000 - 150,000 CHF. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on objective and gender-neutral criteria including skillset, qualifications and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage.
ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation.
For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US