Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · On-site
$40k–$42k/yr
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Downers Grove, Illinois, United States · Remote OK
$90k–$110k/yr
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Downers Grove, Illinois, United States · On-site
$70k–$80k/yr
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Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · Remote OK
$75k–$83k/yr
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Downers Grove, Illinois, United States · Hybrid
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Downers Grove, Illinois, United States · Hybrid
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Chicago, Illinois, United States · On-site
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Downers Grove, Illinois, United States · Hybrid
$120k–$180k/yr
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Downers Grove, Illinois, United States · Hybrid
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Downers Grove, Illinois, United States · On-site
$15/hr–$17/hr
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Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · On-site
$86k–$129k/yr
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Downers Grove, Illinois, United States · Hybrid
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Downers Grove, Illinois, United States · Hybrid
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Downers Grove, Illinois, United States · On-site
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Downers Grove, Illinois, United States · Hybrid
$135k–$145k/yr
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Downers Grove, Illinois, United States • On-site
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Provide administrative support to Small Group Journey Travel Consultants to increase sales conversions and service levels. Coordinate booking functions and communications between guests, Travel Advisors, and Destination Management Companies.
A high school diploma is required, while a college degree or travel school education is preferred. Candidates should have intermediate computer skills and professional communication abilities, with relevant travel industry experience preferred.
Job Description:
Support Small Group Journey Travel Consultants by handling administrative-related functions in support of higher sales conversions and increased service levels. Coordinate with guests, Travel Advisors, and Destination Management Companies (DMC) regarding any booking-related functions.
Assist Small Group Journey Travel Consultants with the following tasks:
Custom extensions, as identified by the Travel Consultant, coordinated with DMC, produce custom extension itineraries.
Notify and collect payment for all bookings with balances past due.
Call guests/Travel Advisors to collect missing information and itinerary details.
Enter all data from Guest Information Forms into the reservation system, including but not limited to passport, medical conditions, and flight information.
Verify all flight details are correctly coordinated with land services booked and adjust transfers as needed.
Identify gaps in services as a result of flight information received and act accordingly.
Review Travel Consultant Quality Check and Insurance Reports and action promptly.
Prepare correspondence emails for the Travel Consultant when advised through Product Memos, etc.
Coordinate Signature Program Design Your Day follow-up, and send advising recaps to DMC.
Communicate directly with the guest/Travel Advisor, answering general questions not related to sales/revenue-generated items.
Collaborate with all internal departments and DMCs to facilitate the booking process.
Assist Guest Relations when post-tour issues require investigation into historical documentation.
Special projects or other related duties as required.
Professional verbal/written communication skills and phone demeanour.
Strong multi-tasking skills and flexibility required.
Detail-oriented with excellent organizational skills.
Good judgment and problem-solving skills
Ability to work in a team environment.
Intermediate computer skills required (Microsoft Office) and the ability to quickly master new technologies.
Must be able to perform basic mathematical computations.
Must read/write/speak English.
Travel School or college degree preferred
High School diploma required
Relevant travel industry experience preferred
Evening, weekend, and approved overtime may be required
Hourly position with annual earnings of $40,000; with additional earning potential through sales incentives.
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
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EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Life, Well-Travelled
Abercrombie & Kent was founded in 1962, when Geoffrey Kent and his parents pioneered the first modern luxury safari, a bespoke mobile camp unprecedented in its sophistication. This inimitable combination of ‘adventure by day, luxury by night’ became the blueprint not just for Abercrombie & Kent, but for the entire concept of experiential travel. Six decades on, now under the ownership of Geoffrey Kent’s long-time friend and travel partner Manfredi Lefebvre d’Ovidio, Abercrombie & Kent is an international company renowned for creating thrilling, innovative and ultra-luxurious journeys all over the world. Our network is unrivalled. Behind every A&K journey is an international support system of more than 2,500 staff, in 60 offices, in 35 countries, on all seven continents. Our family of experts, from polar explorers to well-connected local guides, bring together their spark, knowledge and care to make every A&K journey remarkable. Our people are the core of our expertise and what our travellers remember most. They make Abercrombie & Kent exceptional, and our travellers’ dreams a reality.
Offices: 1411 Opus Place, Executive Towers West II, Suite 300, Downers Grove, IL 60515, US
There are currently 103 open sales positions in Downers Grove, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Roadrunner, Abercrombie & Kent USA, Arrow Electronics, AutoZone, Konica Minolta Business Solutions U.S.A., Inc., among others. Browse the listings above to see every active employer.
Yes — 31 of the 103 open sales positions offer remote or hybrid work (10 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
